Holy Family Institute Utility Assistance Programs
Holy Family Institute - Duquesne Light Utility Assistance Program - Beaver Falls
Provides access to a variety of energy assistance programs so families can maintain their utility services, including Customer Assistance Program (CAP) and Customer Assistance and Referral Evaluation Service (CARES). CAP helps low-income, payment troubled customers of Duquesne Light establish manageable payment plans that enable them to maintain electric service and move them toward self-sufficiency. CARES assists customers who have had their electric services terminated or are at risk of having their service terminated. Also screens for Low-Income Home Energy Assistance Program (LIHEAP) and Dollar Energy Fund.
If a person is homebound, they should leave a message with the requested information name and Duquesne Light account number-and request a home visit.
600 6th Street
Beaver Falls, PA 15010
Eligibility: Duquesne Light customers.
Hours: Tuesday, Wednesday and Thursday, 9:30am to 12:30pm
Phone/FAX Numbers
  • (724) 846-6400 Main
  • (724) 846-6400 ext 32 Main
  • (412) 766-9020 Emergency/After Hours
  • (724) 846-6406 Fax
Email Address: info@hfi-pgh.org
Intake Requirements: The following documents are needed:
  • Proof of income for all household members for the last 30 days,
  • Social Security cards of all household members,
  • A current bill or the address that the applicant is moving to if in need of help with a deposit,
  • If claiming no income, the applicant must fill out paperwork on-site,
  • The person named on the bill must come in to apply.
Intake Procedure: Walk-in temporarily unavailable due to Covid-19. Please call the office, leave a message, and one of our staff will call back to assist you.
Fee Amounts: Free.
Helpful Tips: A representative for Columbia Gas is on the premises the 2nd and 4th Tuesday of the month from 9:00am to 4:00pm. For regular CAP appointments, please arrive before 12:00. Also, after hours appointments can be made by calling the center.
Service Contact: Lisa Smith
  • Electric Service Payment Assistance
  • Gas Service Payment Assistance
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* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
Holy Family Institute Utility Assistance Programs
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