Holy Family Institute - Utility Assistance Programs
Duquesne Light Utility Assistance Program Application Help
Provides access to a variety of energy assistance programs so families can maintain their utility services, including Customer Assistance Program (CAP) and Customer Assistance and Referral Evaluation Service (CARES). CAP helps low-income, payment troubled customers of Duquesne Light establish manageable payment plans that enable them to maintain electric service and move them toward self-sufficiency. CARES assists customers who have had their electric services terminated or are at risk of having their service terminated. Also screens for Low-Income Home Energy Assistance Program (LIHEAP) and Dollar Energy Fund.
1789 South Braddock Avenue
Suite 585
Pittsburgh, PA 15218
Eligibility: Duquesne Light customers.
Hours: Tuesday, Wednesday, Thursday, 9:30am to 12:30pm
Phone/FAX Numbers
  • (412) 766-4030 Main
  • (412) 244-8010 Main
Email Address: info@hfi-pgh.org
Intake Procedure: Walk-in service temporarily unavailable due to Covid-19. Call office, leave a message, and a member of staff will reach out to assist.
Intake Requirements: The following documents are needed:
  • Proof of income for all household members for the last 30 days,
  • Social Security cards of all household members,
  • A current bill or the address that the applicant is moving to if in need of help with a deposit,
  • If claiming no income, the applicant must fill out paperwork on-site,
  • The person named on the bill must come in to apply.
Fee Amounts: Free.
Geographical Area: Allegheny and Beaver counties
  • Electric Service Payment Assistance
  • Utility Bill Payment Plan Negotiation Assistance
If you represent this agency, update your listing here.
* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
Holy Family Institute - Utility Assistance Programs
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