Internal Revenue Service - Lancaster
Internal Revenue Service - Lancaster
Tax Season (February-April), Monday-Friday, 9 am-4 pm

Helpline: 24 hours


(800) 829-3676 Forms Only

(800) 829-4933 Business & Specialty Tax Line

(877) 777-4778 Taxpayer Advocate Helpline

Activities include:

- Resolving taxpayer complaints and providing taxpayer service and education

- Determining, assessing, and collecting internal revenue taxes

- Determining pension plan qualifications and exempt organization status

- Preparing and issuing rulings and regulations to supplement the provisions of the Internal Revenue Code

- Information on the Federal Earned Income Tax Credit (EIC) program for working parents is available. Eligible parents can apply by attaching Schedule EIC to their income tax form

- Information on filing applications to become an "exempt" organization can be obtained by calling the "1040" line. EXEMPT refers to those groups wishing to become non-profits.
NOTE: To apply for exemption from PA Sales Tax, contact the PA Department of Revenue in Lancaster.

IRS Taxpayer Assistance Center(TAC): Personal tax help if tax issue can only be handled face-to-face. By appointment only.
1720 Hempstead Road
Lancaster, PA 17605
Eligibility: No limitations
Hours: Office: Monday through Friday, 8:30am to 4:30pm (closed 12:00pm to 1:00pm for lunch)
TAC (Taxpayer Assistance Center) office:Open by appointment only, can call 844-545-5640 to schedule
Phone/FAX Numbers
  • (800) 829-1040 Main
  • (717) 207-4379 Fax
  • (800) 829-4059 TDD
Intake Procedure: Telephone
Fee Amounts: None
Helpful Tips: Here's what you should do if you think you're the target of an IRS impersonation scam:
If you actually do owe taxes, call the IRS at 1-800-829-1040. IRS workers can help you with a payment issue.
If you know you don't owe taxes or do not immediately believe that you do, you can report the incident to the Treasury Inspector General for Tax Administration (TIGTA) at 1-800-366-4484.

If you've been targeted by any scam, be sure to contact the Federal Trade Commission and use their "FTC Complaint Assistant" at Please add "IRS Telephone Scam" to the comments of your complaint.

Service Contact: 800-829-1040 Taxpayer Helpline
  • AARP Tax Aide Programs
  • Federal Income Tax Information
  • Tax Appeals/Audit Assistance
  • Tax Collection Agencies
  • VITA Programs
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* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
Internal Revenue Service - Lancaster
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