Chester County Assistance Office
Telephone Assistance Programs (Lifeline) - Chester
Lifeline is a program that provides reduced telephone costs to eligible customers of qualified telephone services. Act 183, signed into law on Nov. 19, 2004, and effective on Dec. 1, 2004, expanded eligibility to recipients of Supplemental Security Income (SSI), Temporary Assistance for Needy Families (TANF), the Low-Income Home Energy Assistance Program (LIHEAP), Federal Public Housing Assistance, Medical Assistance, the Supplemental Nutrition Assistance Program or the National School Free Lunch Program.
100 James Buchanan Drive
Thorndale, PA 19372
Eligibility: Must be a recipient of one or more DHS income programs (SNAP, TANF, etc.) to qualify.
Hours: Monday - Friday 8:00am - 5:00pm
Phone/FAX Numbers
  • (888) 814-4698 Main
  • (800) 692-7462 Hotline
  • (610) 466-1000 Other
  • (610) 466-1130 Fax
Intake Procedure: Chester County residents interested in Lifeline and other PA DHS Services can visit the local office of DHS, call the toll-free number, or visit the COMPASS HHS website to apply for benefits
Fee Amounts: Free.
Service Contact: 888-814-4698
  • Telephone Service Payment Assistance
* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
Chester County Assistance Office
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