Main Office
Digital Navigation Services (Translation Services Available)
Provides assistance with:
  • low cost Internet or phone options
  • assistance with connecting to WIFI/wireless networks
  • learning how to use your smart phone as a hotspot wireless network
  • using your smartphone to access your email, calendar, or other apps
  • using a computer, tablet, or other devices
  • information on school registration, remote learning support, and other educational needs for your children.
Hotspots are also available.
1711 South Broad Street
Philadelphia, PA 19148
Eligibility: Recent immigrants and refugees living in Philadelphia
Hours: Monday, Tuesday, and Wednesday, 12:00pm - 4:00pm.

If residents call outside of these hours, they are encouraged to leave a message for a callback that they will receive in 1 to 2 business days.
Phone/FAX Numbers
  • (267) 225-0684 Helpline
Email Address:
Intake Procedure: Call the helpline at 267-225-0684 during business hours to talk to a Digital Navigator.
Fee Amounts: Services provided free of charge.
Geographical Area: Philadelphia County
Languages Spoken: Telephonic interpretation available in all languages.
Helpful Tips:
Live chat translation is available in Spanish and interpreters are available for most languages on helpline calls.

When leaving a message outside business hours, callers must include a request to be called back in their preferred language.
  • Discounted Internet Service
  • Discounted Telephone Service
  • Immigrant Resettlement Services
  • Information Technology Management Support
  • Internet Service Payment Assistance
  • Literacy Programs
  • Recreational/Leisure/Arts Instruction
  • Specialized Information and Referral
  • Telephone Service Payment Assistance
  • Telephone Service Payment Assistance * Covid-19
If you represent this agency, update your listing here.
* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
Main Office
Exit IconPanic Button
Click here or hit the 'esc' key on your keyboard to leave this site fast.