STEP - Williamsport
STEP, Inc. - Utility Assistance Lycoming County
Works with individuals and families toward solutions for improving their quality of life, alleviating crisis situations, and assisting with making informed decisions about their futures. Partners with PPL Electric Utilities and UGI Corporation's subsidiaries, Penn Natural Gas and Central Penn Gas. Qualified customers are offered affordable utility payments through their Customer Assistance Programs (CAP). These programs offer a reduced monthly payment as coverage for utility service, cancel a portion of any debt owed to the company, and provide energy education and weatherization services.
2138 Lincoln Street
Williamsport, PA 177015549
Eligibility: Income-based. Eligibility depends on the program for which the client applies.
Phone/FAX Numbers
  • (570) 326-0587 Main
  • (800) 346-3020 Toll-Free
  • (570) 322-2197 Fax
Email Address:
Intake Requirements: Complete required paperwork.
Intake Procedure: Phone call or walk in to the office.
Fee Amounts: None
Geographical Area: Lycoming
Facility/ADA access: Yes.
Public Transportation: Yes.
Capacity Limitations: Dependent on funding.
  • Electric Service Payment Assistance
  • Gas Service Payment Assistance
  • Heating Fuel Payment Assistance
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* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
STEP - Williamsport
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