Berks County Area Agency on Aging
Berks County Area Agency on Aging - Ombudsman Services
Provide advocacy that protects the health, safety, welfare and rights of individuals receiving long term care. Assistance is available to mediate resident's concerns with nursing homes, personal care homes, assisted living facilities and community-based services. Trained staff and volunteers promote the program, visit residents and identify concerns.
633 Court Street
Eighth Floor
Reading, PA 19601
Eligibility: Residents in long-term care facilities and those who attend older adult daily living centers
Hours: Monday through Friday, 8:00am to 5:00pm, Emergency on call 24/7
Phone/FAX Numbers
  • (610) 478-6500 Main
Email Address:
Intake Procedure: Telephone
Fee Amounts: None
Geographical Area: Berks
Languages Spoken: English, Spanish
Service Contact: Ann Barlet, Public Advocacy & Outreach Manager, 610-478-6500,
  • Long Term Care Ombudsman Programs
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Berks County Area Agency on Aging
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