United Way of Lancaster County
PA 211 East
A comprehensive information and referral program. The primary service is assessment of caller needs, followed by sharing of information about and referrals to appropriate resources that will address client needs, questions and concerns. Maintains an extensive database of health and human services, including non-profit agencies and government programs. Additional services include: - Production of the Where to Call Guide, a quick reference booklet of Lancaster County resources. - Website that showcases resources for each county served by PA 211 East - Compilation of seasonal resources, i.e. holiday and utility programs - Centralized intake for anyone experiencing homelessness in Lancaster County - Donation Station for Lancaster County: a service that connects callers who have items to donate with agencies whose clients are in need of those items.
1910 Harrington Drive
Lancaster, PA 17601
Eligibility: Open to the public
Hours: Office: Monday through Friday, 8:30am to 5:00pm; Telephone: 24 Hours/7 Days
Phone/FAX Numbers
  • (855) 567-5341 Information and Referral
Intake Procedure: Telephone, mail, email, walk-in
Fee Amounts: For some publications and directories
Languages Spoken: English, Spanish; Language line interpreter service available for other languages
    * The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
    United Way of Lancaster County
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