York County Human Services - York County Area Agency on Aging
York County Area Agency on Aging - Ombudsman Services for Older Adults
A service that receives, investigates and resolves consumer complaints made by or on behalf of older residents of nursing homes, personal care homes, domiciliary care homes and home health care agencies. The individual or family member should first discuss the concern with the administrator of the facility or service in question. If there is no satisfactory resolution, ombudsman services will work towards a resolution or refer to higher regulatory authorities.
100 West Market Street
1st Floor
York, PA 17401
Eligibility: Resident of licensed nursing home. Resident of licensed personal care home (assisted living).Receiving long-term care services. Requests may come from the older person or by another concerned individual with the older person's consent.
Hours: Monday through Friday, 8:00am to 4:30pm
Phone/FAX Numbers
  • (717) 771-9610 Main
  • (800) 632-9073 Toll-Free
  • (717) 771-9610 Intake Department
  • (800) 632-9073 Toll-Free
Email Address: aging@yorkcountypa.gov
Intake Procedure: Call for more information
Fee Amounts: Free
Geographical Area: York
  • Adult Protective Services
  • Consumer Complaints
  • Long Term Care Ombudsman Programs
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* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
York County Human Services - York County Area Agency on Aging
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