Krapf Transportation - Rover Community Transportation
Krapf's Transportation - Rover Community Transportation
Paratransit service operating within Chester County.
Please note that out-of-county service of up to 15 minutes distanCE from the county line in any direction is available for medical needs only. Reservations must be made before 11:00am on the business day prior to the requested trip.

IMPORTANT INFORMATION:

ROVER Community Transportation, in cooperation with Chester County, PennDOT and many of our local grocery
stores, is offering a temporary service for Chester County Seniors to schedule transportation to Grocery
Stores and Pharmacies that have advertised specific hours of operation dedicated to Seniors. Many grocery
stores in the county are dedicating their initial opening hour (or more) for Seniors Only to shop during the
COVID-19 outbreak.

To assist our Chester County Seniors with taking advantage of this opportunity, Chester County officials and
PennDOT have worked with ROVER to approve extended service hours in the mornings (and now on Saturday!)
for travel to participating grocery stores at no additional cost – these trips will still be only $1 each way. In
order to accommodate the expected demand, ROVER will transport you to the nearest participating grocery
store during the time they are offering the exclusive, senior-only access to make your purchases and return you
back home. The expanded service will be offered at the following times:
Monday - Friday: EFFECTIVE IMMEDIATELY
Until the end of the “exclusive senior-only” grocery store hours
--GIANT Grocery Stores (ALL) 6:00-7:00am
--CROP’s Fresh Market Place 7:00-8:00am
--WHOLE Foods (Devon/Exton) 7:00-8:00am
--ACME Grocery Stores (ALL) 7:00-9:00am
--TARGET Grocery Shopping (Wednesday Only) 8:00-9:00am

SATURDAY SERVICE OPERATES FROM 5:00am-12:00PM ONLY
In addition, PennDOT has agreed to suspend the Restrictions on Same Day Rides for the Grocery/Pharmacy Trips
ONLY. This means we will do our best accommodate your trip request even if you do not call before 1:00pm
the day prior. We will have Customer Service Representatives on duty to handle your calls during these
expanded hours, as well. Last, but certainly not least, we will be scheduling with “social distancing” in mind and
limiting seating on each vehicle to maintain a proper distance between riders going to/from the grocery stores.
Understanding the vulnerability of our seniors, the idea is to minimize exposure opportunities and maximize the
opportunity to get your essential grocery and pharmacy needs fulfilled.

This expanded service will remain in effect until the Governor lifts the current restrictions
and recommendations in place to combat the spread of the COVID-19 Coronavirus.
1002 South Chestnut Street
Downingtown, PA 19335
Eligibility: Senior citizens who reside within Chester County
Hours: Monday through Friday, 7 a.m. to 5:30 p.m.
Phone/FAX Numbers
  • (484) 696-3854 Main RCT direct line
Intake Procedure: Call for information.
Fee Amounts: Senior Citizens:All residents of this county 65+ years of age are sponsored to ride ROVER Community Transportation with 85% of the ride paid for by State Lottery funds; the remaining 15% is paid by the rider or by the rider and the County of Chester. Far
Helpful Tips: --Please respect our 15-minute operation window and your fellow “team members” by being ready for your ride 15 minutes before your scheduled pick up time. We are not late until 15 minutes after your scheduled time.
--Remember this is a shared ride system; you will not always have a direct ride.
--At your doctor’s office, tell the staff when your Rover return ride is scheduled and that you need to be ready by that time.
--Please don’t leave your designated pick up point; we cannot search for you.
--Be considerate and call in advance to cancel a ride that you no longer need.
--Seniors should allow drivers to assist them on and off the vehicle and from door to door and should report the ones who do not.
--We cannot take you to or pick you up from any place other than what was scheduled and appears on your driver’s manifest.
--Passengers must have exact fare at time of boarding. Drivers do not make change and no refunds are given.
--Smoking, eating and drinking are prohibited on the vehicles.
--Seatbelts must be worn by passengers at all times.
--Guide/service animals are the only animals permitted on Rover vehicles.
Services:
  • Disability Related Transportation
  • Non-Emergency Medical Transportation
  • Senior Ride Programs
If you represent this agency, update your listing here.
* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
Krapf Transportation - Rover Community Transportation
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