Lifeline Program
Lifeline Phone or Internet Service
Lifeline is a federal program that helps lower the cost of your monthly phone or Internet bill, but not both. Receive up to $9.25 off your phone or Internet bill. RULES: If you qualify, your household can get Lifeline for phone or Internet service, but not both. • If you get Lifeline for phone service, you can get the benefit for one mobile phone or one home phone, but not both. • If you get Lifeline for Internet service, you can get the benefit for your mobile phone or your home connection, but not both. • If you get Lifeline for bundled phone and internet service, you can get the benefit for your mobile phone bundled service or your home bundled service, but not both. Your household cannot get Lifeline from more than one phone or internet company. You are only allowed to get one Lifeline benefit per household, not per person. If more than one person in your household gets Lifeline, you are breaking the FCC’s rules and will lose your benefit.
700 12th Street
Suite 900
Washington, DC 20005
Eligibility: INDIVIDUAL ELIGIBILITY:: You qualify for a discount if you participate in one of these government benefit programs: SNAP, Medicaid, Federal Public Housing Assistance(FPHA), Veterans Pension and Survivor Benefit, Supplemental Security Income(SSI) or your income is at or below 135% of the federal poverty guidelines. HOUSEHOLD ELIGIBILITY: A household is a group of people that share income and expenses. You are only allowed to get ONE Lifeline discount per household.
Hours: Lifeline Support Center 9 am - 9 pm ET, 7 days per week. 800-234-9473
Phone/FAX Numbers
  • (800) 234-9473 Lifeline Support Center
Email Address:
Intake Procedure: Three ways to apply: Apply online. Find the online application at Mail your application. Print an application from Fill out and mail it with proof of eligibility to Lifeline Support Center, PO Box 7081, London, KY 40742 Contact a phone or internet company that provides Lifeline at Click 'Companies Near Me".
Languages Spoken: English, Spanish
Service Contact: 800-234-9473
  • Discounted Internet Service
  • Discounted Telephone Service
  • Internet Service Payment Assistance
  • Telephone Service Payment Assistance
* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
Lifeline Program
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