PNC PayCard Cardholder Services
PNC PayCard - Tax Refund and Economic Impact Payment Information
Cardholder Services toll-free number for individuals who received their tax refunds or Economic Impact Payments via direct deposit to a PNC PayCard Prepaid Visa debit card.
8800 Tinicum Boulevard
Fifth Floor
Philadelphia, PA 19153
Eligibility: Individuals who received their tax refunds or stimulus payments on the PNC PayCard; many who had their tax returns completed at VITA sites will have received their refunds and stimulus payments by this method.
Hours: 24/7
Phone/FAX Numbers
  • (866) 453-5071 Toll-Free
Languages Spoken: English and Spanish automated options are available.
  • Federal Income Tax Information
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* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
PNC PayCard Cardholder Services
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