CONTACT Helpline
ERAP Hotline
Serves as the hotline for Dauphin ERAP program. The application process is currently paused at this time: not accepting new applications.
P.O. Box 90035
Harrisburg, PA 17109
Eligibility: * Qualify for unemployment benefits OR experienced a reduction in income, incurred significant costs, or experienced other financial hardship due directly or indirectly to COVID-19 that threaten the household’s ability to pay the costs of the rental property when due

* Demonstrate a risk of experiencing homelessness or housing instability, which may include past due rent and utility notices and eviction notices

* Must be at 80% Area Median Income or below
Hours: Monday through Friday, 8:00am to 8:00pm
Phone/FAX Numbers
  • 211 Dauphin County ERAP Hotline
  • (717) 652-4987 Main
  • (800) 932-4616 Toll-Free
  • (717) 652-5017 Fax
Email Address: contact@contacthelpline.org
Intake Procedure: Dial 2-1-1 to speak to an ERAP Specialist if you have questions about the program, check status, etc. You are able to check for your application status, upload documentations, and communicate with Case Manager via the Yardi portal at website: dauphincounty.rentrelief.com:

IF you are a tenant/applicant seeking information on an existing application, please visit dauphincounty.rentrelief.com and click the “forgot your password” link to establish an account. Please use the same email that you had listed on your previous application.

IF you are a landlord or property manager seeking information about applicants, please log on to dauphincounty.rentrelief.com and register an account. No matter how many properties you are responsible for, the fastest way to gain information about the households that have applied for ERAP is through registering at dauphincounty.rentrelief.com.
Geographical Area: Dauphin
Fee Amounts: None
Languages Spoken: Language Line available
Service Contact: 2-1-1
Services:
  • Electric Service Payment Assistance * COVID-19
  • Gas Service Payment Assistance * COVID-19
  • Heating Fuel Payment Assistance * COVID-19
  • Internet Service Payment Assistance * COVID-19
  • Rent Payment Assistance * COVID-19
  • Sewer Service Payment Assistance * COVID-19
  • Telephone Service Payment Assistance * COVID-19
  • Water Service Payment Assistance * COVID-19
If you represent this agency, update your listing here.
* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.

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