Duquesne Light - Payment Assistance Programs
Duquesne Light - Customer Assistance Program (CAP)
Provides assistance to low-income customers at or below 150% of the Federal poverty level and a demonstrated or expressed inability to pay their electric service bill through a varierty of programs including the Customer Assistance Program (CAP).
411 Seventh Avenue
Mail Drop 15-3
Pittsburgh, PA 15219
Eligibility: Low-income, payment-troubled customers at or below 150% of the Federal poverty level and a demonstrated or expressed inability to pay their electric service bill.
Hours: Website available 24/7.
Duquesne Light Office Hours: Monday through Friday, 8:30 - 5:00pm.
CAP Assistance Agencies office hours vary.
Phone/FAX Numbers
  • (412) 393-7100 Main
  • (888) 393-7600 Toll-Free
  • (888) 393-7600 Toll-Free
Intake Requirements: Proof of all household income and list of residents and household expenses.
Intake Procedure: You can apply online at the CAP Application Page or call Duquesne Light for assistance.

You can also contact one of the agencies listed here for CAP Application Assistance.
Fee Amounts: None
Languages Spoken: Translators available on request
Services:
  • Electric Service Payment Assistance
  • Weatherization Programs
* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
Duquesne Light - Payment Assistance Programs
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