Families First
Families First - Utility Assistance
Administers the Customer Assistance Program (CAP) for lower income Met Ed electric households. Program provides bill subsidy, debt forgiveness and free weatherization services, sponsored by Met Ed and First Energy. Must meet income guidelines.

1620 Teels Road
Housed in Wind Gap Middle School
Pen Argyl, PA 18072
Eligibility: Individuals and families residing within the Pen Argyl School District
Hours: Monday through Friday, 8:00am to 4:00pm; Evenings by appointment
Phone/FAX Numbers
  • (610) 863-3688 Main
  • (610) 863-3817 Fax
Email Address: jones.frank@penargylsd.org
Intake Procedure: Call to set up personal interview
Helpful Tips: Do not refer PPL or UGI customers. Met Ed only
Service Contact: Renae Bussen, Family Support Partner, 610-863-3688, bussen.renae@penargylsd.org
  • Electric Service Payment Assistance
  • Gas Service Payment Assistance
  • Utility Bill Payment Plan Negotiation Assistance
  • Weatherization Programs
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* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
Families First
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