FirstEnergy - Penelec
Pennsylvania Customer Assistance Program
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Helps residential customers maintain electric service and eliminate their past-due balance. PCAP offers a reduced bill that is based on a percentage of income and debt forgiveness. Debt forgiveness credits are applied directly to participants' electric service accounts in recognition of payments that are made on time and paid in-full.
167 Industrial Park Road
Johnstown, PA 15904
Johnstown, PA 15904
Hours:
Monday through Friday, 8:00am to 6:00pm
Phone/FAX Numbers
- (800) 545-7741 Main
- (888) 544-4877 Hotline Report Outages
Intake Procedure:
Call the Customer Contact Center and speak to a representative in
the Advanced Applications Department for specifics regarding the
possibility of a security deposit arrangement.
Services:
- Electric Service Payment Assistance
- Utility Bill Payment Plans
- Utility Deposit Assistance
Other Services Offered At This Location:
- HOUSING - Low Income Usage Reduction Program
- INACTIVE - FirstEnergy - WARM
- UTILITIES - Critical Customer Care Program
- UTILITIES - Customer Assistance and Referral Evaluation Services
- UTILITIES - Equal Payment Plan
- UTILITIES - Military Deferred Bill Payment Program
- UTILITIES - Pennsylvania Customer Assistance Program
- UTILITIES - Third Party Notification
If you represent this agency, update your listing here.
* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
FirstEnergy - Penelec