Are you passionate about helping individuals and families in crisis find the resources they need, and have high proficiency with technology? PA 211 is looking for a dedicated Coordinated Entry Specialist and Tech Lead to provide support to those experiencing or are at risk of homelessness as well as assist in the development and improvement of systems used to input and track client information and data. If you have a background in IT, human services, strong communication skills, and a desire to make a difference, we encourage you to apply!
As a Coordinated Entry Specialist and Tech Lead, you will be the first point of contact for individuals seeking housing assistance within counties served by Pennsylvania’s Eastern Continuum of Care (CoC). Your primary responsibility will be to assess client needs, provide referrals to community resources, and collect important data to help ensure individuals receive appropriate services. For the tech lead role, you will be an integral part of developing and improving systems used by Coordinated Entry Specialists and assist in troubleshooting tech issues experienced by Coordinated Entry specialists. This position is remote, but requires some in-person meetings, particularly during training.
