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67 Matching Service Providers
Allegheny County Area Agency on Aging
Older Adult Protective Services
Investigates reports of abuse, neglect (including self-neglect), abandonment, and financial exploitation involving adults age 60 and older. Provides assistance to alleviate the risk of harm.
2100 Wharton Street, Second Floor
Pittsburgh, PA 15203
Eligibility: Allegheny County residents age 60 years of age and older who may be victims of abuse, exploitation, or neglect. Anyone can report suspected abuse.
Hours: 24-hours service.
Pennsylvania Department of Aging
Elder Abuse Hotline
Abuse reports can be made on behalf of an older adult whether the person lives in their home or in a care facility such as a nursing facility, personal care home, hospital, etc. The reporters may remain anonymous and have legal protection from retaliation, discrimination and civil or criminal prosecution.
Common signs and symptoms of abuse may include:
• Isolation
• Weight loss
• Bruises or broken bones
• Increased confusion
• Unusual withdrawals from any account
• Signing over one’s home to another
555 Walnut Street
Fifth Floor
Harrisburg, PA 17101
Eligibility: Older adults or any person who believes that an older adult is being abused, neglected, exploited or abandoned
Hours: 24/7
Pennsylvania Department of Human Services
Abuse of Adults with Disabilities Reporting Helpline
Provides protective services to adults who have a physical or mental disabilities. Anyone who suspects that an adult is the victim of abuse, neglect, exploitation, or abandonment should call the statewide protective services hotline.
7th and Foster Street #333
Harrisburg, PA 17120
Eligibility: Adults 18 to 59 years of age.
Hours: 24/7
Achieva
Advocacy and Family Support Services
Provides advocacy services to people with intellectual and development disabilities (IDD) and their families. Individualized representation in accessing special education services, adult intellectual disabilities, waiver services, disability healthcare, and other concerns of people with IDD and their families.
711 Bingham Street
Pittsburgh, PA 15203
Eligibility: Persons with intellectual and developmental disabilities of all ages.
Hours: Monday through Friday, 8:00am to 4:00pm
Active Aging, Inc.
Supportive Care at Home
Provides services in the homes of eligible adults who require assistance with bathing, grooming, dressing, ambulation, meal prep or supplemental housekeeping. Persons receiving this service may have a difficult time completing these activities on their own. With this service, older adult can remain independent at home. Services may include: Personal Care, Caregiver Support, Emergency Response System, Care Management, Home Delivered Meals, Protective Services, and Nursing Home Transitional Care.
1034 Park Avenue
Meadville, PA 16335
Eligibility: Adults ages 60 and over.
Hours: Call or visit website for more information.
Aging Services
Protective Services
Provides resources and support to prevent, detect, reduce or eliminate self neglect, neglect by a caregiver, physical, sexual and/or psychological abuse or financial exploitation of senior citizens.
1055 Oak Street
Indiana, PA 15701
Eligibility: Concerned about the well-being of a senior, over the age of 60.
Hours: Monday through Friday, 8:30am to 4:30pm
Area Agency on Aging - Luzerne and Wyoming Counties
Adult Protective Services
Adult Protective Services are available to help older persons who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.
111 North Pennsylvania Boulevard
Suite 100
Wilkes Barre, PA 18702
Eligibility: Age 60 years or older residing in Luzerne or Wyoming Counties
Hours: Monday through Friday 8:00am to 4:00pm; 24/7 Emergency Services.
Area Agency on Aging of Somerset County
Protective Services
Provides protective services for older adults. Offers frequent home visits; also initiates and conducts investigations.
1338 South Edgewood Avenue
Somerset, PA 15501
Eligibility:
  • Adults age 60 and older
  • Residents of Somerset County
Hours: Monday through Friday, 8:30am to 4:00pm
Arise
Domestic Violence Shelter Services
Provides a 24-hour hotline, temporary emergency shelter, and community resources for individuals fleeing abuse.
1218 West State Street
New Castle, PA 16101
Eligibility:
  • Individuals affected by domestic violence, sexual assault, and other violent crimes
  • Residents of Lawrence County
Hours: 24/7
Armstrong County Area Agency on Aging
Adult Protective Services
Provides specialized, trained casework staff to investigate and remedy situations of abuse, neglect, exploitation, abandonment and/or other circumstances creating an imminent risk of serious harm to person or possessions.

If you are or know an Older Adult in imminent danger, dial 911.

120 South Grant Avenue
Suite 4
Kittanning, PA 16201
Eligibility: Serves Armstrong County residents age 60 and over.

Reports of suspected abuse can be reported by any adult (18 or over), regardless of their residence location, on behalf of an Armstrong County senior.
Hours:
Office Hours: Monday through Friday, 8:00am to 4:00pm
Accepts reports of elder abuse 24/7
Beaver County Office on Aging
Older Adult Protective Services
Investigates reports of abuse, neglect (including self-neglect), abandonment and financial exploitation. Also provides assistance to alleviate the risk of harm.
1020 Eighth Avenue
Beaver Falls, PA 15010
Eligibility: Serves Beaver County residents age 60 and older who may be the victims of abuse, abandonment, exploitation, or neglect.

Individuals do not need to be County residents to report concerns about an older adult who lives in Beaver County.
Hours: Regular Office Hours: Monday through Friday, 8:00am to 4:30pm
Hotline Service available 24/7.
Berks County Area Agency on Aging
Protective Service/Elder Abuse
Agency staff are available 24 hours a day to receive reports, investigate and take necessary actions regarding abuse, neglect, exploitation or abandonment for people age 60 and over.
633 Court Street, 8th Floor
Reading, PA 19601
Eligibility: Any person who believes that an older adult (60 years of age and older) is being abused, neglected, exploited or abandoned
Hours: Monday through Friday, 8:00am to 5:00pm, Emergency on call 24/7
Blair Senior Services
Adult Protective Custody
Provides crisis intervention services for older adults who may be victims, or potential victims, of elder abuse, abandonment, exploitation and neglect.
1320 12th Avenue
Altoona, PA 16601
Eligibility: Older adults age 60 or older.
Hours: Monday through Friday, 8:00am to 4:00pm
BSST Area Agency On Aging
Adult Protective Services
Adult Protective Services are available to help those residents age 60 or older who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.
220 Main Street
Unit 2
Towanda, PA 18848
Eligibility: Persons age 60 years or older residing in service area.
Hours: 24/7
BSST Area Agency On Aging
Adult Protective Services
Adult Protective Services are available to help those residents age 60 or older who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.
245 Muncy Street,
Suite 205
Laporte, PA 18626
Eligibility: Persons age 60 years or older residing in service area.
Hours: 24/7
BSST Area Agency On Aging
Adult Protective Services
Adult Protective Services are available to help residents age 60 or older who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.
157 Spruce Street, Suite 1
Montrose, PA 18801
Eligibility: Persons age 60 years or older residing in Susquehanna County
Hours: 24/7
BSST Area Agency On Aging
Adult Protective Services
Adult Protective Services are available to help those residents age 60 or older who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.
48 Plaza Lane
Wellsboro, PA 16901
Eligibility: Persons age 60 years or older residing in service area.
Hours: 24/7
Cambria County Area Agency on Aging
Aging Services
Provides comprehensive senior services which include information and referral/assistance, outreach, case/care management, escort, transportation, homemaker/chores, personal care, home repair and rehabilitation, and home delivered meals.
110 Franklin Street, Suite 400
Johnstown, PA 15901
Eligibility: Adults age 60 and older.
Hours: Monday through Friday, 8:00am to 4:00pm
Carbon County Area Agency on Aging
Carbon County Area Agency on Aging
Provides local services, act as advocates, and generally assists older citizens to remain active in their communities. They operate under guidance from the Pennsylvania Department of Aging.

Services include:
- Senior Centers and other activities
- Legal Assistance
- Benefit Counseling/Assistance with applications
- Volunteer Opportunities
- Ombudsman Services
- Level of Care Assessment
- Transportation
- Provides Caregiver Support Program
- Provides daily hands-on care
- Protective Services for older adults to investigate reports of abuse, neglect, exploitation or abandonment and services to reduce risk for incapacitated persons.
- Senior Farmer's Market Program distributes free vouchers for residents age 60 or older that meet income guidelines

Core services offered after a clinical evaluation:
- In-home services
- In-home meals
- Care/Case management
- Consumer reimbursement
- Adult Day Care
- Personal Emergency Response System
- Personal Care services

Information and referral service provides information on the availability of services and programs for older adults. Services may be delivered directly, purchased from a community agency, or available through a cooperative agreement.
401 Delaware Avenue
Third Floor
Palmerton, PA 18071
Eligibility: Carbon County residents, age 60 and older

Hours: Monday through Friday, 8:30am to 4:30pm
Catholic Charities of the Diocese of Pittsburgh
Lawrence County Older Adult Protective Services
Investigates reports of abuse, neglect (including self-neglect), abandonment, or financial exploitation of older adults and those under age 60 with disabilities.

Trained protective service investigators work to eliminate danger, assuring that older adults are in the safest and least-restrictive living situations.
2706 Mercer Road
Shenley Square
New Castle, PA 16015
Eligibility: Serves Lawrecence County residents, age 60 and older and those under age 60 with disabilities.

Individuals may call for themselves or on behalf of an older adult they believe to be in danger.
Hours: Phone answers 24/7.
Centre County Human Services - Office of Aging
Protective Services
Provides protective services to the older adult population whom are at imminent risk of danger. The Office of Aging has the ability to accept Reports of Abuse, to investigate these reports; to assess the needs of clients at risk. The goal is to develop and coordinate the implementation of services designed to reduce or eliminate the risk of danger to the client’s person or property.
420 Holmes Street
Suite 245
Bellefonte, PA 16823
Eligibility: An older adult in need of Protective Services must be:
  • 60 years of age or older
  • Reside in Pennsylvania
  • Be incapacitated
  • Have no responsible caretaker
  • Be at imminent risk of death or danger to his/her person or property
Hours: Protective Services are provided 24 hours a day, 365 days a year.
Chester County Department of Aging Services
Chester County Department of Aging Services - Older Adult Protective Services
Chester County Department of Aging Services CCDAS is mandated to receive and investigate reports of suspected abuse, neglect, exploitation and abandonment of incapacitated Chester County residents aged 60 and older and to provide activities, resources and supports to detect, prevent, reduce and eliminate these conditions.
601 Westtown Road, Suite 130
Government Services Center
West Chester, PA 19380
Eligibility: Chester County residents.
Hours: 24/7
Clarion Area Agency on Aging
Protective Services
Protective services are provided to incapacitated older adults unable to perform or obtain services that are necessary to maintain physical or mental health, for whom there is no responsible caretaker and who are in imminent danger to person or property. Services are available 24 hours a day and after normal working hours 911 should be called.
16 Venture Lane
Clarion, PA 16214
Eligibility: Call for more information.
Hours: Monday through Friday, 8:30am to 4:30pm
Call 911 after hours, weekends & holidays
Columbia - Montour Aging Office
Adult Protective Services
Provides protective services which include legal consultation, police protection, counseling, health care treatment, emergency services, financial management and in-home services. The type of service rendered depends upon the immediate needs of the client. The reporter can remain anonymous.
702 Sawmill Road
Suite 201
Bloomsburg, PA 17815
Eligibility: Older adults 60 years or older at risk of abuse, neglect, abandonment or exploitation.
Hours: 24/7
Cumberland County Aging & Community Services
Protective Services
Investigation and resolution of reports of exploitation, abuse, neglect, or abandonment (24-hour on-call service) of an individual 60 years old or older. Examples of situation:
  • Physical Abuse
    • Emotional Abuse
    • Neglect including self-neglect
    • Sexual abuse or assault
    • Abandonment
    • Financial exploitation
  • 1100 Claremont Road
    Carlisle, PA 17015
    Eligibility: Age 60 and older who is unable to perform or obtain services that are necessary to maintain physical or mental health and who is at imminent risk of danger to himself or his property
    Hours: 24/7
    Dauphin County Area Agency on Aging
    Protective Services: Elder Abuse Taskforce
    Provides protective services for those 60 years old or older who are at risk of abuse, neglect, exploitation, or abandonment with access to services to protect their health, safety and welfare.
    2 South Second Street
    Dauphin County Administration Building,
    Harrisburg, PA 17101
    Eligibility: Anyone 60 years old and up in need of protective services
    Hours: Monday through Friday, 8:00am to 4:30pm
    Dauphin County Area Agency on Aging
    Protective Services
    Provides protective services for those 60 years old or older who are at risk of abuse, neglect, exploitation, or abandonment with access to services to protect their health, safety, and welfare.
    295 State Dr
    Elizabethville, PA 17023
    Eligibility: Anyone 60 years old and up in need of protective services
    Hours: Call for information
    Delaware County Office of Services for the Aging
    Delaware County Office of Services for the Aging - Protective Services
    COSA's Protective Services Program investigates confidential reports of abuse, neglect, financial exploitation, or abandonment of county residents aged 60 or older. Services are initiated to protect victims, stop abuse, and prevent future incidents.
    Reports can be made anonymously 24/7 - confidentiality is assured in all cases.
    1510 Chester Pike
    Suite 250
    Eddystone, PA 19022
    Eligibility: Delaware County residents age 60 or older. Anyone can report abuse.
    Hours: 24/7
    Experience Inc.
    Protective Services
    The program includes a broad range of legal, medical, and social intervention on behalf of the older adult. The goal of protective services is to reduce or eliminate the risk of abuse, abandonment, exploitation, and neglect.
    905 Fourth Avenue
    Warren , PA 16365
    Eligibility: Individuals age 60 and older who are at risk of physical, psychological, and sexual abuse, neglected or self-neglect, and/or exploitation. Individuals may reside in the community or within a licensed facility.
    Hours: Monday through Friday, 8:00am to 4:00pm
    Franklin County Government
    Older Adult Protective Services
  • Investigations provided to incapacitated older adults 60+, unable to perform or obtain services that are necessary to maintain physical or mental health, for whom there is no responsible caretaker and who are at imminent danger to person or property.
    • Reports of abuse, neglect, exploitation, and abandonment of care dependent individuals 18+ are accepted 24/7.
    • Agency staff is available to receive reports, investigate (60+) and take necessary actions regarding abuse, neglect, exploitation or abandonment for (60+).
  • 600 Norland Avenue
    Suite 11
    Chambersburg, PA 17201
    Eligibility:
  • Residents of Franklin County 60 and older and those 18+ who are dependent care individuals.
  • Hours: 24 Hours/7 Days a Week
    Greater Erie Community Action Committee
    Older Adult Protective Services
    Older Adult Protective Services provides 24-hour access to caseworkers who investigate abuse, neglect, exploitation, and abandonment of persons 60 years of age and older.
    18 West 9th Street
    Erie, PA 16501
    Eligibility: - Age 60 or older.

    - Health and welfare at an imminent risk
    - Lack the capacity to protect themselves

    - No responsible caregiver
    Hours: 24/7
    Huntingdon-Bedford-Fulton Area Agency on Aging
    Protective Services
    Program that provides investigation and intervention services to ensure the safety and well-being of individuals who are vulnerable to abuse, neglect and/or exploitation.
    240 Wood Street
    Bedford, PA 15522
    Hours: Monday through Friday, 8:30am to 4:30pm
    Huntingdon-Bedford-Fulton Area Agency on Aging
    Protective Services
    Program that provides investigation and intervention services to ensure the safety and well-being of individuals who are vulnerable to abuse, neglect and/or exploitation.
    116 West Market Street
    Suite 201
    McConnellsburg, PA 17233
    Hours: Monday through Friday, 8:30am to 4:30pm
    Huntingdon-Bedford-Fulton Area Agency on Aging
    Protective Services
    Program that provides investigation and intervention services to ensure the safety and well-being of individuals who are vulnerable to abuse, neglect and/or exploitation.
    307 Tenth Street
    Huntingdon, PA 16652
    Hours: Monday through Friday, 8:30am to 4:30pm
    Jewish Family and Community Services
    Guardianship Services
    Provides comprehensive guardianship services for individuals who have been determined by the Court to be incapacitated and no longer able to make their own life decisions. Through written and notarized Power of Attorney (POA) documents, individuals deemed incapable of making decisions on their own can give JFCS the responsibility and legal power to act on their behalf, according to the terms of the agreement.
    5743 Bartlett Street
    Pittsburgh, PA 15217
    Eligibility: Assigned by the courts for the public program. No restrictions on referrals for private guardianship program.
    Hours: Monday through Friday, 8:30am to 5:00pm
    Lackawanna County Area Agency on Aging
    Adult Protective Services
    Takes reports on suspected elder abuse and investigate these reports under the Older Adults Protective Services Act. Professional investigator will determine whether the older adult is in need of Protective Services. Protective.
    Services will also assist the older adult in securing a safe environment and making sure his or her needs are met.

    123 Wyoming Avenue Floor 4
    Scranton, PA 18503
    Eligibility: Lackawanna County residents, age 60 years and older.
    Hours: 24/7
    Lancaster County Office of Aging
    Lancaster County Office of Aging
    Offers a wide range of support services to older Lancaster County residents with the goal of allowing them to maintain their independence and self-sufficiency. Most services available to persons ages 60 and over, except for the 55+ Job Bank, Job Bank Workshop and Senior Community Services Employment Program which begins at age 55 and older. Domiciliary Care, Long Term Care Assessments, Ombudsman and Caregiver Support Program available for persons 18 years and older.
    150 North Queen Street
    Suite 415
    Lancaster, PA 17603
    Eligibility: Varies with program
    Hours: Office: Monday through Friday, 8:30am to 5:00pm; Program hours vary; Protective services: 24-hours/day
    Lebanon County Area Agency on Aging
    Protective Services/Ombudsman Services
    Protective Services available for residents of Lebanon County who are 60 years old or older. Protective Service referrals for residents under age 60 will be sent to the Under 60 Protective Service agency.

    Ombudsman services available for residents of Lebanon County who reside in an Assisted Living Facility, Personal Care Home or Nursing Home.
    710 Maple Street
    Second Floor
    Lebanon, PA 17046
    Eligibility: Protective Services
  • Available for residents of Lebanon County who are 60 years old or older.

    Protective Service referrals for residents under age 60
    • Will be sent to the Under 60 Protective Service agency.

      Ombudsman services
    • Available for residents of Lebanon County who reside in an Assisted Living Facility, Personal Care Home or Nursing Home.
  • Hours: Protective Services On call 24/7
    Lehigh County Office of Aging and Adult Services
    Lehigh County Office of Aging and Adult ServicesAging and
    Committed to supporting and empowering the well being of adults of all ages, residing in Lehigh County. Information and assistance is provided to enable individuals to remain active, healthy, productive and independent in their community.



    Senior Services include:


    - PA MEDI


    - Adult day care



    - Assessment


    - Care Management


    - Caregiver Support Program


    - Cedarview Apartments


    - Health and Wellness


    - Homemaker/home support (18-59 years of age)


    - Housing case management/housing assistance


    - Information and assistance


    - Neighborhood senior centers


    - PA LINK to Aging and Disability Resources (www.lehighnorthamptonlink.org)


    - Ombudsman program


    - Personal care


    - Protective services


    - Transportation


    Click here to find information on subsidized housing, home health care, personal care homes, nursing homes, retirement communities, etc.
    17 South Seventh Street, Room 230
    Lehigh County Government Center
    Allentown, PA 18101
    Eligibility: Adults over 60
    Hours: Monday through Friday, 8:30am to 4:00pm; Emergency service 24/7
    Luzerne-Wyoming Counties Mental Health and Developmental Services
    Adult Protective Services
    Provides for the protection of abused, neglected, exploited or abandoned adults.
    111 N Pennsylvania Avenue
    Suite 200
    Wilkes Barre, PA 18701
    Eligibility: Persons between 18 and 59 years of age who have a physical or mental impairment that substantially limits one or more major life activities.
    Hours: 24/7
    Mature Resources Area Agency on Aging
    Older Adult Protective Services
    Protects individuals from abuse, neglect, and exploitation by investigating and providing or arranging services necessary to alleviate or prevent further abuse.
    116 South Second Street
    Clearfield, PA 16830
    Eligibility: Older adults and persons with disabilities
    Hours: 24/7
    Mercer County Area Agency on Aging
    Guardianship Services
    Guardianship services are provided to older persons who are unable to make or communicate responsible decisions concerning their own well-being, through court-appointment.
    133 North Pitt Street
    Mercer, PA 16137
    Eligibility: Mercer County Resident who are age 60 or older.
    Hours: Monday through Friday, 8:30am to 4:30pm
    Mercer County Area Agency on Aging
    Protective Services
    Twenty-four hour, on-call staff members provide emergency service in situations of actual or threatened abuse and are trained to detect, reduce and eliminate abuse, neglect, exploitation and abandonment of the elderly.
    133 North Pitt Street
    Mercer, PA 16137
    Eligibility: Mercer County residents who are 60 or older.
    Hours: 24/7
    Mifflin Juniata Area Agency on Aging
    Protective Services
    Conducts investigations for abuse, neglect, exploitation, and abandonment
    1 Buena Vista Circle
    Lewistown, PA 17044
    Eligibility: Older adults age 60 and older. The Mifflin-Juniata Area Agency on Aging also receives reports of individuals’ age 18-59 that may be in need of protective services, forwarding them to our investigating agency, Liberty Health Corporation.
    Hours: Monday through Friday, 8:00am to 4:00pm
    Monroe County Area Agency on Aging
    Adult Protective Services
    Provides adult protective services. Reports of suspected elder abuse can be made 24/7.
    724 Phillips Street, Suite 102
    Stroudsburg, PA 18360
    Eligibility:
      Residents of Monroe County
    • Adults age 60 and older
    • At risk of elder abuse
    Hours: Monday through Friday, 8:00am to 4:30pm
    Montgomery County Office of Senior Services
    Enrollment Unit
    Helps county seniors to access the supports they need.
    1430 DeKalb Street
    2nd Floor
    Norristown, PA 19404
    Hours: Monday through Friday, 8:00am to 4:30pm
    Montgomery County Office of Senior Services
    Adult Protective Services
    Accepts reports and investigates suspected abuse, neglect, exploitation, and abandonment of persons 60 years of age or older.

    In cases of emergency or imminent danger, dial 911.

    1430 DeKalb Street
    2nd Floor
    Norristown, PA 19404
    Eligibility: Montgomery County residents age 60 or older
    Hours:
    Office Hours: Monday through Friday, 8:00am to 4:30pm

    Hotline answered 24/7

    Calls received outside office hours are routed to the 911 Dispatcher.
    Northampton County Area Agency On Aging
    Northampton County Area Agency On Aging
    Area Agencies on Aging provide local services, act as advocates, and generally assist older citizens to remain active in their communities. They operate under guidance from the Pennsylvania Department of Aging.
    Services include:
    * Advocacy - Support and representation, administratively and legislatively, for the needs of older adults as a group or individually.
    * PA MEDI - assistance with health insurance benefit concerns, appeals, benefit applications.
    * Employment Services - subsidized employment for training purposes. Available to low income persons age 55 and older.
    * Information and Referral - answers to questions on the availability of services and programs for older adults.
    * Legal Services - provided in non-fee generating cases via a contract with North Penn Legal Services, Inc.
    * Nursing Home Transition - Information about availability of long term care in a variety of settings - in the home, or in assisted living, and planning/coordination in making a move to an alternate setting including arranging for necessary services, for current residents of nursing homes.
    * Ombudsman - receives, investigates and assists in resolving complaints about quality of long term care. Provides information on long term care issues.
    * Protective Services - activities, resources and supports to prevent or intervene in abuse, neglect, exploitation and abandonment cases.
    * Specialized Transportation - limited availability of rides to medical appointments and social service agencies.
    * Care Management - casework services for assessment and care planning, and authorization of the following:
    * Adult Day Care - caregiving in an organized setting for less than a 24 hour day. Excellent for caregiver respite.
    * Emergency Energy Assistance - bill payment or provision of fuel to avoid utility shut off or lack of fuel in crisis situations.
    * Caregiver Support Program - educational services and financial assistance to family care providers.
    * Home Delivered Meals - hot/cold meals delivered to maintain necessary nutrition.
    * Home Health Care - skilled nursing, therapy and aide services.
    * Nursing Home Respite Services - respite for overnight absences of caregivers.
    * Personal Care - in-home help with bathing and other personal hygiene, laundry, shopping and meal preparation.
    * Pre-Admission Assessment - level of care determination for those considering admission to a long term care facility.
    * Waiver Services - Medicaid-funded in-home services of the types listed above, and more, to maintain nursing-home eligible older adults in their homes.
    * Senior Farmer Market Nutrition Program - provides food vouchers for residents 60 years old who meet income guidelines
    Information and referral service provides information on the availability of services and programs for older adults. Services may be delivered directly, purchased from a community agency, or available through a cooperative agreement.
    2801 Emrick Boulevard
    Bethlehem, PA 18020
    Eligibility: County residents age 60 years and older
    Hours: Monday through Friday, 8:00am to 4:30pm
    Northumberland County Area Agency on Aging & Veterans Affairs
    Protective Services
    Provides protective services to consumers in crisis or emergency situations.

    Callers may remain anonymous. All information is strictly confidential.
    322 North Second Street
    Sunbury, PA 17801
    Eligibility: Older adults who may be abused, neglected, exploited or abandoned who reside in the county.
    Hours: 24/7
    Office of Human Services (Area Agency on Aging)
    Protective Services
    Investigates reports of abuse, neglect (including self-neglect), abandonment and financial exploitation for individuals age 60 and older.
    118 Center Street
    PO Box A
    Ridgway, PA 15853
    Eligibility: Call for more information.
    Hours: Call for more information.
    Pennsylvania Department of Aging
    Administrative Office
    Coordinates and administers services for clients to make decisions and choices about their own care, enabling them to be active in their communities.
    555 Walnut Street
    Fifth Floor
    Harrisburg, PA 17101
    Eligibility: Pennsylvanians over the age of 60
    Hours: Monday through Friday, 8:30am to 5:00pm
    Pennsylvania Department of Aging
    Protective Services
    Investigates reports of abuse, neglect, abandonment and financial exploitation.
    305 Chamber Plaza
    Charleroi, PA 15022
    Eligibility: Individuals ages 60 and over who may be the victims of abuse, abandonment, exploitation, or neglect.
    Hours: Call anytime to report abuse.
    Perry County Office of Aging
    Protective Services
    Provides protection for older adults who lack the capacity to protect themselves and are at risk of abuse, exploitation or abandonment.

    Service also provides for detection, reduction, correction or elimination of abuse to older adults.
    315 Keystone Way
    New Bloomfield, PA 17068
    Eligibility: Anyone 60 years and older
    Hours: Call for information
    Perry County Office of Aging
    Adult Protective Services
    Offers investigation of physical, mental or sexual abuse, neglect by self or caregiver, financial exploitation, or abandonment of a person 60 years old or older.
    315 Keystone Way
    New Bloomfield, PA 17068
    Eligibility: Residents or their family
    Hours: Call for information
    Perry County Office of Aging
    Ombudsman
    Investigates complaints from nursing homes and residents that they are being denied their rights.
    315 Keystone Way
    New Bloomfield, PA 17068
    Eligibility: Residents or their family
    Hours: Call for information
    Philadelphia Corporation for Aging
    Older Adult Protective Services
    Older Adult Protective Services investigates reports of abuse of persons age 60 and older.
    642 North Broad Street
    Philadelphia, PA 19130
    Eligibility: Residents of Philadelphia County.
    Hours: 24/7
    Pike County Area Agency on Aging
    Elder Abuse
    Reports of suspected elder abuse can be made on behalf of an older adult whether the person lives in their home or in a care facility such as a nursing facility, personal care home, hospital, etc. The reporters may remain anonymous and have legal protection from retaliation, discrimination and civil or criminal prosecution.
    150 Pike County Boulevard
    Blooming Grove
    Hawley, PA 18428
    Eligibility: Anyone can make a report regarding adults age 60 years and older residing in Pike County
    Hours: 24/7
    Pike County Area Agency on Aging
    Senior Protective Services
    Assists individuals who are at risk because of abuse of any kind including emotional, mental or physical neglect, or financial exploitation.
    Agency addresses and/or investigate all cases of abuse.
    150 Pike County Boulevard
    Blooming Grove
    Hawley, PA 18428
    Eligibility: Pike County residents age 60 or older
    Hours: 24/7
    Potter County Human Services
    Older Adult Protective Services
    Referrals for those who are at risk of serious injury, death, or financial exploitation. Services offered to reduce or remove risks to the older adult.
    62 North Street
    Roulette, PA 16746
    Eligibility: 60+, Potter County residents.
    Hours: Monday through Friday, 8:00am to 4:30pm
    Schuylkill County Office of Senior Services
    Protective Services
    Investigation of elder abuse complaints. Intervention by intensive caseworkers to older adults who are at imminent risk due to abandonment, neglect, abuse or exploitation.
    110 East Laurel Boulevard
    Pottsville, PA 17901
    Eligibility: Age 60 and older who are residents of Schuylkill County
    Hours: Monday through Friday, 8:30am to 4:30pm
    Southwestern Pennsylvania Area Agency on Aging
    Protective Services
    Provides resources and support to prevent, detect, reduce or eliminate self neglect, neglect by a caregiver, physical, sexual or psychological abuse or financial exploitation.
    305 Chamber Plaza
    Charleroi, PA 15022
    Eligibility: Individuals experiencing neglect by caregiver, or who have been abused psychologically or sexually, or who have been financially exploited
    Hours: Monday through Friday, 8:30am to 5:00pm
    Southwestern Pennsylvania Area Agency on Aging
    Protective Services
    Provides resources and support to prevent, detect, reduce or eliminate self neglect, neglect by a caregiver, physical, sexual or psychological abuse or financial exploitation.
    623 Pittsburgh Road
    Uniontown, PA 15401
    Eligibility: Individuals experiencing neglect by caregiver, or who have been abused psychologically or sexually, or who have been financially exploited
    Hours: Monday through Friday, 8:30am to 5:00pm
    Southwestern Pennsylvania Human Services
    Protective Services
    Provides protective services for older adults.
    300 Chamber Plaza
    Charleroi, PA 15022
    Eligibility: Anyone reporting older adults being abused or exploited
    Hours: 24/7
    STEP, Inc.
    Protective Services
    Investigates reports of abuse, neglect, financial exploitation, abandonment, or other situations that put an individual, or their finances, at imminent risk.
    124 East Walnut Street
    Lock Haven, PA 17745
    Eligibility: Those age 60 and older at risk of abuse, neglect.
    Hours: Monday through Friday, 8:30am to 5:00pm; 24/7 protective services.
    STEP, Inc.
    Protective Services
    Investigates reports of abuse, neglect, financial exploitation, abandonment, or other situations that put an individual, or their finances, at imminent risk.
    Provides protective services to assure safety.
    2138 Lincoln Street
    Williamsport, PA 17701
    Eligibility: Those age 60 and older at risk
    Hours: Monday through Friday, 8:30am to 5:00pm, After Hours 24/7 services
    Unified Judicial System of Pennsylvania
    Orphans Court
    Jurisdiction over adoptions and estates of deceased persons, minor children and other legatees who are in trust; responsibility for civil commitments under the Mental Health Procedures Act.
    1700 Frick Building
    Pittsburgh, PA 15219
    Hours: 8:30am-4:30pm, weekdays
    Union-Snyder Agency on Aging, Inc.
    Protective Services
    Protects older adults who are at risk of harm because of any type of abuse by insure that the basic health and safety of all older adults are met in the least restrictive setting possible, and that no older adult should remain at imminent risk to person or property. Responsible for investigating any referral regarding safety concerns for an older person within 72 hours.
    If the older adult is being abused, the agency offers services to stop the abuse and prevent it from occurring again.
    116 North Second Street
    Lewisburg, PA 17837
    Eligibility: Individuals 60 years of age or older at risk of abuse, neglect or exploitation residing in Union or Snyder Counties.
    Hours: 24/7
    Venango County Department of Human Services
    Protective/Intake/Crisis Unit
    Provides crisis and intake services for all county programs and departments within Human Services.
    1 Dale Avenue
    Franklin, PA 16323
    Eligibility: Call for more information.
    Hours: Office hours: Monday through Friday, 8:30am to 4:30pm. Crisis and Intake Services provided 24/7.
    Venango County Department of Human Services
    Older Adult Services
    Maintains independent living for older county residents. Many services available such as home delivered meals, transportation, emergency/legal assistance, SHARE Housing, senior volunteer program, and case coordination.
    1 Dale Avenue
    Franklin, PA 16323
    Eligibility: Older adults that reside in Venango County
    Hours: Monday through Friday, 8:30am to 4:30pm
    Washington County Court of Common Pleas
    Audit Division Orphan's Court Washington County
    Provides auditing of estates including trusts, powers of attorney, and guardianships of incapacitated persons and minors.
    1 South Main Street
    Washington County Courthouse
    Washington , PA 15301
    Eligibility: Residents of Washington County
    Hours: Monday through Friday, 9:00am to 4:30pm
    Wayne County Human Services
    Protective Services
    Receives reports concerning adults in need of protective services. A protective services worker will investigate reports received and take immediate steps to reduce any risks to the older adult.
    323 10th Street
    Honesdale, PA 18431
    Eligibility: Persons age 60 years or older, residing in Wayne County
    Hours: Agency hours: Monday through Friday from 8:00 am to 4:00 pm; 24/7 Emergency services
    Westmoreland County Area Agency on Aging
    Protective Services for Seniors
    Provides resources and support to prevent, detect, reduce, or eliminate self-neglect, neglect by a caregiver, or the physical, sexual, or psychological abuse, financial exploitation, or abandonment of older adults.

    If an older adult is in immediate danger, call 911.

    200 South Main Street
    Troutman's Building
    Greensburg, PA 15601
    Eligibility: Serves Westmoreland County residents. Anyone who is the victim of or suspects abuse or neglect may call. Reports can be made anonymously.
    Hours:
    After-Hours Hotline: 24/7.
    Office Hours: Monday through Friday, 8:00am to 4:00pm
    York County Government - York County Human Services Department
    Ombudsman Services for Older Adults
    Receives, investigates and resolves consumer complaints made by or on behalf of older residents of nursing homes, personal care homes, domiciliary care homes and home health care agencies.
    2401 Pleasant Valley Road
    York, PA 17402
    Eligibility: Residents of licensed nursing homes, licensed personal care homes (assisted living), and people receiving long-term care services.

    Requests may come from the older person or through another concerned individual with the older person's consent.
    Hours: Monday through Friday, 8:00am to 4:30pm
    York County Government - York County Human Services Department
    Adult Protective Services
  • Statewide Elder Abuse HOTLINE: 1-800-490-8505
    The goal of the Protective Services Department is to insure that the basic health and safety of all older adults are met in the least restrictive setting possible, and that no older adult should remain at imminent risk to person or property.

    Elder abuse may involve one or more of the following:
    • Abuse
    • Neglect
    • Exploitation
    • Abandonment



    Abuse may occur when a caregiver fails to meet the needs of the older person or when older people fail to take care of themselves.

    Protective Services are provided under one or more of the following conditions:
    • 60 years of age or older
    • Incapacitated person
    • Unable to obtain or perform services necessary to maintain physical or mental health
    • No responsible caretaker
    • Imminent risk of his/her person or property

  • 2401 Pleasant Valley Road
    York, PA 17402
    Eligibility: Anyone who suspects elder abuse
    Hours: Office hours: Monday through Friday, 8:00am to 4:30pm
    On-Call 24 hours/7 days a week
    Allegheny County Area Agency on Aging
    Older Adult Protective Services
    Pennsylvania Department of Aging
    Elder Abuse Hotline
    Pennsylvania Department of Human Services
    Abuse of Adults with Disabilities Reporting Helpline
    Achieva
    Advocacy and Family Support Services
    Active Aging, Inc.
    Supportive Care at Home
    Aging Services
    Protective Services
    Area Agency on Aging - Luzerne and Wyoming Counties
    Adult Protective Services
    Area Agency on Aging of Somerset County
    Protective Services
    Arise
    Domestic Violence Shelter Services
    Armstrong County Area Agency on Aging
    Adult Protective Services
    Beaver County Office on Aging
    Older Adult Protective Services
    Berks County Area Agency on Aging
    Protective Service/Elder Abuse
    Blair Senior Services
    Adult Protective Custody
    BSST Area Agency On Aging
    Adult Protective Services
    BSST Area Agency On Aging
    Adult Protective Services
    BSST Area Agency On Aging
    Adult Protective Services
    BSST Area Agency On Aging
    Adult Protective Services
    Cambria County Area Agency on Aging
    Aging Services
    Carbon County Area Agency on Aging
    Carbon County Area Agency on Aging
    Catholic Charities of the Diocese of Pittsburgh
    Lawrence County Older Adult Protective Services
    Centre County Human Services - Office of Aging
    Protective Services
    Chester County Department of Aging Services
    Chester County Department of Aging Services - Older Adult Protective Services
    Clarion Area Agency on Aging
    Protective Services
    Columbia - Montour Aging Office
    Adult Protective Services
    Cumberland County Aging & Community Services
    Protective Services
    Dauphin County Area Agency on Aging
    Protective Services: Elder Abuse Taskforce
    Dauphin County Area Agency on Aging
    Protective Services
    Delaware County Office of Services for the Aging
    Delaware County Office of Services for the Aging - Protective Services
    Experience Inc.
    Protective Services
    Franklin County Government
    Older Adult Protective Services
    Greater Erie Community Action Committee
    Older Adult Protective Services
    Huntingdon-Bedford-Fulton Area Agency on Aging
    Protective Services
    Huntingdon-Bedford-Fulton Area Agency on Aging
    Protective Services
    Huntingdon-Bedford-Fulton Area Agency on Aging
    Protective Services
    Jewish Family and Community Services
    Guardianship Services
    Lackawanna County Area Agency on Aging
    Adult Protective Services
    Lancaster County Office of Aging
    Lancaster County Office of Aging
    Lebanon County Area Agency on Aging
    Protective Services/Ombudsman Services
    Lehigh County Office of Aging and Adult Services
    Lehigh County Office of Aging and Adult ServicesAging and
    Luzerne-Wyoming Counties Mental Health and Developmental Services
    Adult Protective Services
    Mature Resources Area Agency on Aging
    Older Adult Protective Services
    Mercer County Area Agency on Aging
    Guardianship Services
    Mifflin Juniata Area Agency on Aging
    Protective Services
    Monroe County Area Agency on Aging
    Adult Protective Services
    Montgomery County Office of Senior Services
    Enrollment Unit
    Northampton County Area Agency On Aging
    Northampton County Area Agency On Aging
    Northumberland County Area Agency on Aging & Veterans Affairs
    Protective Services
    Office of Human Services (Area Agency on Aging)
    Protective Services
    Pennsylvania Department of Aging
    Administrative Office
    Pennsylvania Department of Aging
    Protective Services
    Perry County Office of Aging
    Protective Services
    Philadelphia Corporation for Aging
    Older Adult Protective Services
    Pike County Area Agency on Aging
    Elder Abuse
    Potter County Human Services
    Older Adult Protective Services
    Schuylkill County Office of Senior Services
    Protective Services
    Southwestern Pennsylvania Area Agency on Aging
    Protective Services
    Southwestern Pennsylvania Area Agency on Aging
    Protective Services
    Southwestern Pennsylvania Human Services
    Protective Services
    STEP, Inc.
    Protective Services
    STEP, Inc.
    Protective Services
    Unified Judicial System of Pennsylvania
    Orphans Court
    Union-Snyder Agency on Aging, Inc.
    Protective Services
    Venango County Department of Human Services
    Protective/Intake/Crisis Unit
    Washington County Court of Common Pleas
    Audit Division Orphan's Court Washington County
    Wayne County Human Services
    Protective Services
    Westmoreland County Area Agency on Aging
    Protective Services for Seniors
    York County Government - York County Human Services Department
    Ombudsman Services for Older Adults
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