Provides support in 3 basic program areas:
-Basic Need(eg. groceries, medical expenses)
-Employment Support(eg. transportation costs, ID, cell phone, resume/job search, education fees, pre-employment costs etc...),
-Housing Stabilization(eg. evection and utility shut-off prevention, fuel, storage etc...).

The services through which these programs provide support are: Client Emergency Fund-emergency financial assistance, Community Closet-grocery cupboard that focuses on personal care and household items (not covered by SNAP/FoodStamps) and supplemental dry food goods, and the ACT Now Network-email network of those willing to be informed when there is an urgent need (e.g.clothing, home goods, ride to doctor).

Provides rental assistance for residents that live within the City of Reading. Must have an eviction notice.
Click here for application

Provides utility assistance for residents that live within the City of Reading. Must have shut off notice.

Provides one time help for low-income homeowners with their water, sewer, trash and recycling bills. See eligibility.

Emergency Assistance for families with children ages 18 and under who are in school. Examples of assistance include rent, doctor appointments, dental needs, utilities and transportation.

Rental assistance to those with notarized eviction notices. Utility assistance to those with shut-off notices.

Provides funds to families caring for an ill or disabled child to cover uninsured yet vital expenses such as electric bills, adaptive equipment, special nutritional supplements and disease-related therapies and camps.

Lifeline is a federal program that helps lower the cost of your monthly phone or Internet bill, but not both.
Receive up to $9.25 off your phone or Internet bill.

RULES: If you qualify, your household can get Lifeline for phone or Internet service, but not both.
• If you get Lifeline for phone service, you can get the benefit for one mobile phone or one home
phone, but not both.
• If you get Lifeline for Internet service, you can get the benefit for your mobile phone or your home
connection, but not both.
• If you get Lifeline for bundled phone and internet service, you can get the benefit for your mobile
phone bundled service or your home bundled service, but not both.
Your household cannot get Lifeline from more than one phone or internet company.
You are only allowed to get one Lifeline benefit per household, not per person. If more than one person in
your household gets Lifeline, you are breaking the FCC’s rules and will lose your benefit.

Provides case management assistance to with acquiring permanent housing as quickly as possible or to attain stability in their current housing situation. Housing relocation and short to medium term rental and/or utility assistance may also be provided.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services. Program is known as Lifeline.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services. Obtain application for Verizon Lifeline Services. Department of Human Services must sign off on application stating individual is receiving assistance.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

This office serves Westmoreland County residents.Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

This office serves Washington County residents. Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

This office serves Westmoreland County residents. Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

This office serves Allegheny County residents. Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

*COVID UPDATE* Offices are closed to the public. Public will be able to phone the office during normal business hours. Public can drop off needed paperwork in drop box available in the font of the building.
Programs to lower the cost of telephone bills for eligible customers of qualified telephone services.

Provides a free phone and free minutes of talk time to eligible low income individuals, through the Federal Lifeline program. No contract, no fees, no credit check, no monthly bills or activation fees; includes free 9-1-1 service.
- No contract
- No fees
- No credit check
- No monthly bills or activation fees

Provides a free cell phone and free airtime each month to low income individuals, through the federal Lifeline program. SafeLink is a free service, with no long-term contracts, no credit checks, and no early termination penalties. Customers receive a free cell phone and can choose from three talk plans based on their needs.

FINANCIAL ASSISTANCE
•By appointment only (clients must call on Tuesdays only from 8:30am-9:30am.Typical amount paid $25-$50. Bills can not exceed $200.00 and the bill cannot be a shut off notice. The following are the ONLY items we help with:

•Medical bill assistance (physician verified)

•Prescription assistance (must receive fax from doctor's office verifying prescription)

•Electric bill assistance (no CAP recipients)

•Gas bill assistance (no CAP recipients)

•Water bill assistance
Local phone bill payment/connection (up to $20)

•Bus passes/gas vouchers - employment or medical purposes



A recipient can only receive assistance from us one time in 90 days and the need can not exceed $200. We provide $50 in assistance (1/4 of bill/invoice).

Emergency services, emergency food bag, clothing, applications for utility assistance, after school, children's school supplies, food bag

Provides emergency food.

Helping to develop an individualized plan, provide guidance and identify resources available to individuals in achieving their financial and employment goals.

Also can provide one time payments of small amounts of undesignated financial aid for small financial needs including cellphone payments or gas money.

UTAP helps Verizon PA customers who qualify for Lifeline to pay their overdue telephone bills, avoid shut offs and restore basic local telephone service.

Offers four programs to help low income Pennsylvania residents get or keep their telephone service. They are:

- Lifeline: Provides a credit of $11.75 on the regular monthly telephone bill. Persons are eligible if they receive SSI or TANF or their yearly income meets Lifeline guidelines. Persons eligible for this program receive a $20 credit towards the connection charge.

- Lifeline 135: Provides a credit of up to $9.25 on the regular monthly telephone bill. Customer can purchase Optional Services (Caller ID, Call Waiting, etc.) and certain packages that include local toll and /or optional services. Persons eligible for this program receive a $20 credit towards the line connection charge.

- Universal Telephone Assistance Program(UTAP): Helps Verizon Pennsylvania low income customers pay some or all of their telephone bill's basic charges. Qualified Lifeline applicants can receive up to $200 (first time) and up to $100 every six months thereafter. The Dollar Energy Fund manages this program for Verizon.

- Link Up America: Verizon provides a $20 credit off the line connection charge. Persons are eligible if they receive SSI, TANF, Food Stamps, LIHEAP, State Blind Pension, Medical Assistance, federal public housing assistance, National School Free lunch program and have yearly income that meets Lifeline or Lifeline 135 guidelines.

Provides a credit (the amount can change) on the monthly phone bill. You may have One touch-tone phone line with either Local Area Standard or Unlimited Usage Option, Lifeline toll restriction at no charge, call trace and reduced installation charges. You may not have optional services such as call waiting, caller ID, home voice mail, etc.

Provides a credit (the amount can change) on the monthly phone bill. You may have One touch-tone phone line with either Local Area Standard or Unlimited Usage Option, Lifeline toll restriction at no charge, call trace and reduced installation charges. You may not have optional services such as call waiting, caller ID, home voice mail, etc.

Participates in Lifeline Services: Receive a reduction on your monthly phone bill. Helps low-income customers get and keep local telephone services.

Participates in Link-Up America: Program that makes the connection of telephone service more affordable for low-income individuals. Those eligible receive a 50% reduction in the cost of the connection charge of one telephone line at the primary residence, up to $30.