Telephone Service Payment Assistance

2 Matching Service Providers

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Utility Assistance

Helps clients identify and apply for programs designed to prevent interruption of service, lower monthly bills, and obtain reasonable payment arrangements. Provides assistance via telephone or online using Zoom.

Eligibility: Residents of Montgomery County

Hours: Monday through Friday, 9:00am to 5:00pm

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Pennsylvania Public Utility Commission

Utility Assistance Programs

Assists with consumer complaints against PUC-regulated utility companies (including telephone complaints), utility bill payment plan negotiation, and utility disconnect programs. Offers electric, gas, and water service shutoff programs.

400 North Street
Harrisburg, PA 17120

Eligibility: * Information on Income Requirements for Protected Customers Family
Size - Income at 300% of Federal Poverty Guidelines 1- $38,280 2-
$51,720 3- $65,160 4- $78,600 5- $92,040 6- $105,480 7- $118,920
8- $132,360 For each additional family member: $13,440 Additional
information on Federal Poverty Guidelines Please, click here. OR
cut and paste web site in your browser:
https://aspe.hhs.gov/system/files/aspe-files/107166/2020-percentage-poverty-tool.pdf

Hours: Monday through Friday, 8:00am to 4:00pm

Pennsylvania Public Utility Commission
Utility Assistance Programs

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This site is not for emergencies. Dial 911 if you have an emergency.Dial 988 if you are in mental health distress or are considering self harm.

This site is not for emergencies. Dial 911 if you have an emergency.
Dial 988 if you are in mental health distress or are considering self harm.