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City of Philadelphia
PHLConnectED - Issue Escalation Form
Use this form to report a problem or issue you have faced with the PHLConnectED process.

The PHLConnectED program prioritizes families with the greatest need for internet service. We will focus on connecting K–12 families who:
Do not have any internet access.
Have only mobile phone internet access.
Are homeless or housing-insecure.
Have students who participate in remote learning in locations without internet access (outside of the primary household).
Eligible households will be identified through data gathered by the Philadelphia School District of Philadelphia, the Charter Schools Office, and internet service providers. The school district or schools will reach out to these households through direct mail, email, robocalls, or text message.
Various Locations
Philadelphia,
Pre-K - Non-District (Put School Name in Notes)
PHLconnectED
Place full name of Pre-K program in notes.
Do thorough search for school name in list.
If school does not appear, use this referral and save name of school in contact notes.


Note- All DISTRICT Pre-K Programs have been added to the list of schools.
School District of Philadelphia
School District of Philadelphia - Parent Technology Support Centers - Pick up Hotspots
Once District Students are deemed eligible for hotspot - They can be picked up at one of these 4 sites:
Hours: Monday, Tuesday, Thursday, and Friday: 9:00am - 3:00pm; Wednesdays: 9:00am - 5:00pm.


Fitzpatrick Annex Building (rear of Fitzpatrick Elementary School)
4101 Chalfont Drive, Philadelphia PA 19154

Martin Luther King High School
6100 Stenton Avenue; Philadelphia, PA 19138

South Philadelphia High School at 2101 South Broad Street

The District main office at 440 North Broad Street

440 North Broad Street
Philadelphia, Pe 19130
Eligibility: District students deemed eligible through 211 for PHLConnectED Hotspot.
Hours: Monday, Tuesday, Thursday, and Friday: 9:00am - 3:00pm; Wednesdays: 9:00am - 5:00pm.

Please note: The pickup locations are closed when the School District Administrative Offices are closed. Visit the Academic Calendar Page to see a list of holidays and administrative closures.
Universal Service Administrative Company - Emergency Broadband Benefit Program
Federal Emergency Broadband Program
The Emergency Broadband Benefit Program is a Federal Communications Commission (FCC) program that provides a temporary discount on monthly broadband bills for qualifying low-income households. If your household is eligible, you can receive:
  • Up to a $50/month discount on your broadband service and associated equipment rentals
  • Up to a $75/month discount if your household is on qualifying Tribal lands
  • A one-time discount of up to $100 for a laptop, tablet, or desktop computer (with a co-payment of more than $10 but less than $50)
  • Emergency Broadband Support Center
    PO Box 7081
    London, KY 40742
    Eligibility: Your household likely qualifies if it has an income that is at or below 135% of the Federal Poverty Guidelines or if any meber of the household:
  • Qualifies for Lifeline benefits through participation in SNAP, Medicaid, Supplemental Security Income, Federal Public Housing Assistance, or Veterans and Survivors Pension Benefit

    • Participates in one of several Tribal specific programs: Bureau of Indian Affairs General Assistance, Tribal Head Start (only households meeting the relevant income qualifying standard), Tribal Temporary Assistance for Needy Families (Tribal TANF), Food Distribution Program on Indian Reservations
    • Experienced a substantial loss of income since February 29, 2020 due to job loss or furlough AND has a total household income in 2020 at or below $99,000 for single filers and $198,000 for joint filers
    • Received a federal Pell Grant in the current award year
    • Received approval for benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision, in the 2019-2020 or 2020-2021 school year; or
    • Meets the eligibility criteria for a participating provider’s existing low-income or COVID-19 program, and that provider received FCC approval for its eligibility verification process.

      Visit the Do I Qualify page to learn more.
  • Hours: Website: 24/7
    Phone support available seven days a week from 9:00am - 9:00pm.
    Agnes Irwin School (PPS)
    PHLconnectED
    Internet Essentials from Comcast is the nation's largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption-digital literacy training and relevance, equipment, and cost-and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    275 South Ithan Avenue
    Bryn Mawr, PA 19010
    Alexander K. McClure School
    PHLconnectED
    Internet Essentials from Comcast is the nation’s largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption—digital literacy training and relevance, equipment, and cost—and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    600 West Hunting Park Avenue
    Philadelphia, PA 19140
    Alternative Middle Years at James Martin (District)
    PHLconnectED
    Internet Essentials from Comcast is the nation’s largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption—digital literacy training and relevance, equipment, and cost—and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    3380 Richmond Street
    Philadelphia, PA 19134
    Anna B. Day School (District)
    PHLconnectED
    Internet Essentials from Comcast is the nation’s largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption—digital literacy training and relevance, equipment, and cost—and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    6324-42 Crittenden Street
    Philadelphia, PA 19138
    Avery D. Harrington School (District)
    PHLconnectED
    Internet Essentials from Comcast is the nation’s largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption—digital literacy training and relevance, equipment, and cost—and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    5300 Baltimore Avenue
    Philadelphia, PA 19143
    Boys Latin of Philadelphia Charter School (PPS)
    PHLconnectED
    Internet Essentials from Comcast is the nation's largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption-digital literacy training and relevance, equipment, and cost-and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    344 North Felton Street
    Philadelphia, PA 19139
    Boys Latin of Philadelphia Charter School (PPS)
    PHLconnectED
    Internet Essentials from Comcast is the nation's largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption-digital literacy training and relevance, equipment, and cost-and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    5501 Cedar Avenue
    Philadelphia, PA 19143
    Building 21
    PHLconnectED
    Internet Essentials from Comcast is the nation’s largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption—digital literacy training and relevance, equipment, and cost—and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    6501 Limekiln Pike
    Philadelphia, PA 19138
    Camelot Academy East (PPS)
    PHLconnectED
    Internet Essentials from Comcast is the nation’s largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption—digital literacy training and relevance, equipment, and cost—and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    4224 North Front Street
    Philadelphia, PA 19124
    Camelot ASES (PPS)
    PHLconnectED
    Internet Essentials from Comcast is the nation’s largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption—digital literacy training and relevance, equipment, and cost—and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    5612 Greene Street
    Philadelphia, PA 19144
    Carver High School of Engineering and Science (District)
    PHLconnectED
    Internet Essentials from Comcast is the nation’s largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption—digital literacy training and relevance, equipment, and cost—and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    1600 West Norris Street
    Philadelphia, PA 19121
    Charles W. Henry School (District)
    PHLconnectED
    PHLconnectED


    Internet Essentials from Comcast is the nation’s largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption—digital literacy training and relevance, equipment, and cost—and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    601 Carpenter Lane
    Philadelphia, PA 19119
    Clara Barton School (District)
    PHLconnectED
    Internet Essentials from Comcast is the nation’s largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption—digital literacy training and relevance, equipment, and cost—and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    4600 Rosehill Street
    Philadelphia, PA 19120
    Comcast
    Comcast - Internet Essentials
    **NOTES**
    Click here for Coronavirus Information

    Low-cost Internet service, vouchers for discounts on a low cost computer, and free online Internet training for households with at least one child who is eligible for the National School Lunch Program.

    Offering 60 days of free internet service.
    Eligibility: Have at least one child who is eligible for the National School Lunch Program.
    Have not subscribed to Comcast Internet service within the last 90 days.
    Not have outstanding debt to Comcast that is less than one year old.
    Community Academy of Philadelphia (Charter)
    PHLconnectED
    THIS CHARTER SCHOOL HAS OPTED OUT OF THE PHLConnectED Program - Households can apply for Comcast Internet Essentials on their own but the PHLConnectED free internet/hotspot are not currently available to this Charter School. Contact Comcast through the Internet Essentials website -- internetessentials.com -- and complete the form for the 60-day free Internet Essentials plan.
    1100 East Erie Avenue
    Philadelphia, PA 19124
    D. Newlin Fell School (DISTRICT)
    PHLconnectED
    Internet Essentials from Comcast is the nation’s largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption—digital literacy training and relevance, equipment, and cost—and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    900 West Oregon Avenue
    Philadelphia, PA 19148
    Delaplaine McDaniel School (District)
    PHLconnectED
    Internet Essentials from Comcast is the nation’s largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption—digital literacy training and relevance, equipment, and cost—and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    1801 South 22nd Street
    Philadelphia, PA 19145
    Discovery Charter School (Charter)
    PHLconnectED
    Internet Essentials from Comcast is the nation's largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption-digital literacy training and relevance, equipment, and cost-and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    440 North Broad Street
    Philadelphia, PA 19130
    E. Washington Rhodes School (District)
    PHLconnectED
    Internet Essentials from Comcast is the nation’s largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption—digital literacy training and relevance, equipment, and cost—and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    1501 West Diamond Street
    Philadelphia, PA 19121
    Edwin Forrest School (District)
    PHLconnectED
    Internet Essentials from Comcast is the nation’s largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption—digital literacy training and relevance, equipment, and cost—and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    7300 Cottage Street
    Philadelphia, PA 19136
    Edwin M. Stanton School (District)
    PHLconnectED
    Internet Essentials from Comcast is the nation’s largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption—digital literacy training and relevance, equipment, and cost—and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    901 South Seventeenth Street
    Philadelphia, PA 19146
    El Centro de Estudiantes (Big Picture) (District)
    PHLconnectED
    Internet Essentials from Comcast is the nation’s largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption—digital literacy training and relevance, equipment, and cost—and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    4290 Penn Street
    Philadelphia, PA 19124
    Elwyn Davidson Connection (PPS)
    PHLconnectED
    Internet Essentials from Comcast is the nation's largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption-digital literacy training and relevance, equipment, and cost-and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    Horsham Clinic (PPS) (OTHER)
    PHLconnectED
    722 Butler Pike
    Ambler, PA 19002
    jumpwireless.org
    jumpwireless.org
    Offer low cost internet, mobile and job training services.
    1000 Commerce Park Drive, Suite 410
    Williamsport, PA 17701
    Kensington Creative and Performing Arts High School (DISTRICT)
    PHLconnectED
    Internet Essentials from Comcast is the nation's largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption-digital literacy training and relevance, equipment, and cost-and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    1901 North Front Street
    Philadelphia, PA 19122
    Keystone Academy Charter School (CHARTER)
    PHLconnectED
    Internet Essentials from Comcast is the nation's largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption-digital literacy training and relevance, equipment, and cost-and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    4521 Longshore Avenue
    Philadelphia, PA 19135
    KIPP Dubois Collegiate Academy (CHARTER)
    PHLconnectED
    Internet Essentials from Comcast is the nation's largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption-digital literacy training and relevance, equipment, and cost-and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    5070 Parkside Avenue
    Philadelphia, PA 19131
    KIPP North Philadelphia Elementary Academy (CHARTER)
    PHLconnectED
    Internet Essentials from Comcast is the nation's largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption-digital literacy training and relevance, equipment, and cost-and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    2539 North Sixteenth Street
    Philadelphia, PA 19132
    KIPP Philadelphia Elementary Academy (CHARTER)
    PHLconnectED
    Internet Essentials from Comcast is the nation's largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption-digital literacy training and relevance, equipment, and cost-and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    2409 West Westmoreland Street
    Philadelphia, PA 19129
    KIPP Philadelphia Preparatory Academy (CHARTER)
    PHLconnectED
    Internet Essentials from Comcast is the nation's largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption-digital literacy training and relevance, equipment, and cost-and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    2539 North Sixteenth Street
    4th Floor
    Philadelphia, PA 19132
    KIPP West Philadelphia Elementary Academy (CHARTER)
    PHLconnectED
    Internet Essentials from Comcast is the nation's largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption-digital literacy training and relevance, equipment, and cost-and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    5070 Parkside Avenue
    Philadelphia, PA 19131
    KIPP West Philadelphia Preparatory Charter School (CHARTER)
    PHLconnectED
    Internet Essentials from Comcast is the nation's largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption-digital literacy training and relevance, equipment, and cost-and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    5900 Baltimore Avenue
    Second Floor
    Philadelphia, PA 19143
    Laboratory Charter School of Communication and Languages (DISTRICT)
    PHLconnectED
    Internet Essentials from Comcast is the nation's largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption-digital literacy training and relevance, equipment, and cost-and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    926 Sedgley Avenue
    Philadelphia, PA 19140
    Lankenau High School (DISTRICT)
    PHLconnectED
    Internet Essentials from Comcast is the nation's largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption-digital literacy training and relevance, equipment, and cost-and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    201 Spring Lane
    Philadelphia, PA 19128
    Laura H. Carnell School (DISTRICT)
    PHLconnectED
    Internet Essentials from Comcast is the nation's largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption-digital literacy training and relevance, equipment, and cost-and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    1100 Deveraux Avenue
    Philadelphia, PA 19111
    Laura W. Waring School (DISTRICT)
    PHLconnectED
    Internet Essentials from Comcast is the nation's largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption-digital literacy training and relevance, equipment, and cost-and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    1801 Green Street
    Philadelphia, PA 19130
    Lifeline Assistance
    Lifeline Phone or Internet Service
    Lifeline is a federal program that helps lower the cost of your monthly phone or Internet bill, but not both.
    Receive up to $9.25 off your phone or Internet bill.

    RULES: If you qualify, your household can get Lifeline for phone or Internet service, but not both.
    • If you get Lifeline for phone service, you can get the benefit for one mobile phone or one home
    phone, but not both.
    • If you get Lifeline for Internet service, you can get the benefit for your mobile phone or your home
    connection, but not both.
    • If you get Lifeline for bundled phone and internet service, you can get the benefit for your mobile
    phone bundled service or your home bundled service, but not both.
    Your household cannot get Lifeline from more than one phone or internet company.
    You are only allowed to get one Lifeline benefit per household, not per person. If more than one person in
    your household gets Lifeline, you are breaking the FCC’s rules and will lose your benefit.

    700 12th Street
    Suite 900
    Washington, DC 20005
    Eligibility: INDIVIDUAL ELIGIBILITY:: You qualify for a discount if you participate in one of these government benefit programs:
    SNAP, Medicaid, Federal Public Housing Assistance(FPHA), Veterans Pension and Survivor Benefit, Supplemental Security Income(SSI) or your income is at or below 135% of the federal poverty guidelines.
    HOUSEHOLD ELIGIBILITY: A household is a group of people that share income and expenses. You are only allowed to get ONE Lifeline discount per household.
    Hours: Lifeline Support Center 9 am - 9 pm ET, 7 days per week. 800-234-9473
    MaST Community Charter School III
    PHLconnectED
    Internet Essentials from Comcast is the nation’s largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption—digital literacy training and relevance, equipment, and cost—and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    1 Crown Way
    Philadelphia, PA 19154
    Phila. Juv. Justice Services Ctr. School
    PHLconnectED
    Internet Essentials from Comcast is the nation's largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption-digital literacy training and relevance, equipment, and cost-and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    SEAMAAC
    SEAMAAC - Health & Social Services
    *in person services currently suspended*

    The Health & Social Services team provides holistic support services for immigrants and refugees. Our offices are based in South Philadelphia. Although we specialize in serving Asian immigrants and refugees, all are welcome. We work with elders, adults, and families on employment support, digital literacy, Digital Navigator helpline, naturalization assistance, public benefits, health insurance, intimate partner violence, ESL, family literacy, health access, information and referral, case management, advocacy, community programs, and collaboration with other health care and social service providers. Our civic engagement initiatives provide nonpartisan voter registration, voter education, get out the vote, and voter protection supports.
    SEAMAAC
    1711 South Broad Street
    Philadelphia, PA 19148
    Eligibility: Primary populations served are immigrants and refugees. All services are provided free of charge.
    Hours: Monday through Friday, 9:00am to 5:00pm
    SEAMAAC
    SEAMAAC - Education/Youth Programs
    *in person services currently suspended*

    SEAMAAC supports students and families who are having challenges with school attendance and performance. Case managers work with families to increase school engagement and connect them to community resources that will support the family. After school programs and summer programs focus on Hip Hop Heritage, cultural connections, and civic engagement.
    SEAMAAC
    1711 South Broad Street
    Philadelphia, PA 19148
    Eligibility: School support services are by referral only.
    After school and summer programs are open to all high school aged youth attending a Philadelphia public school.
    Hours: Monday through Friday, 8:30am to 4:30pm
    SEAMAAC
    SEAMAAC - Digital Navigation Services (Translation Services Available)
    Our Digital Navigator program is designed to assist the local community members in Philadelphia, with information on Internet access and basic technical support issues.

    SEAMAAC's Digital Navigators will provide assistance on the following:

    low cost Internet or phone options
    assistance with connecting to WIFI/wireless networks
    learning how to use your smart phone as a hotspot wireless network
    using your smartphone to access your email, calendar, or other apps
    using a computer, tablet, or other devices
    information on school registration, remote learning support, and other educational needs for your children.
    SEAMAAC
    1711 South Broad Street
    Philadelphia, PA 19148
    Eligibility: SEAMACCS programs are focused on aiding recent immigrants and refugees
    Hours: Monday, Tuesday, and Wednesday, 12:00pm - 4:00pm.

    If residents call outside of these hours, they are encouraged to leave a message for a callback that they will receive in 1 to 2 business days.
    Spectrum Internet
    Spectrum Internet & WIFI - Community Assistance
    Offering WIFI hotspots for public use. Letting people have access to WIFI during COVID-19 crisis.
    Also providing Spectrum Internet Assist, our high-speed broadband program to eligible low-income households.
    Eligibility: To qualify for Internet Assist, one or more members of your household must currently receive assistance under one of the following programs: National School Lunch Program (NSLP), Community Eligibility Provision (CEP) of the NSLP, Supplemental Security Income (For Applicants 65+ Years of Age) Learn more HERE.
    Visit website for information.
    Hours: Visit website for information. .
    Universal Service Administrative Company - Emergency Broadband Benefit Program
    Beneficio federal de emergencia por Internet (Federal Emergency Broadband - Spanish version)
    El Beneficio De Emergencia Para Internet (EBB) es un programa temporal de la FCC que ofrece ayuda a los hogares con problemas para pagar sus servicios de Internet durante la pandemia. Este nuevo programa de asistencia conectará a los hogares con sus sitios de trabajo, con servicios de atención de salud de crucial importancia, con salas de clase virtuales y mucho más.

    El Beneficio De Emergencia Para Internet (EBB) proporcionará un descuento mensual de hasta $50 (dólares estadounidenses) para el servicio de Internet de hogares elegibles y un descuento mensual de hasta $75 (dólares estadounidenses) para hogares elegibles situados en tierras tribales. Los hogares elegibles también pueden recibir un descuento único de $100 (dólares estadounidenses) por la compra de una computadora portátil, computadora de escritorio o una tableta electrónica, a través de un proveedor participante.
    Emergency Broadband Support Center
    PO Box 7081
    London, KY 40742
    Eligibility: Podrás participar en este programa si un miembro de tu hogar:
  • Tiene un ingreso igual o menor al 135% del nivel federal de pobreza (Federal Poverty Guidelines, en inglés) o participa en ciertos programas de asistencia social
    • Recibe beneficios en la escuela bajo el programa de almuerzo o desayuno gratuito o reducido
    • Recibió una beca Federal Pell Grant para la Universidad durante el año en curso
    • Experimentó una pérdida sustancial de ingresos debido a la pérdida de su empleo o a la suspensión de su trabajo, sin sueldo, desde el 29 de febrero de 2020
    • Cumple con los criterios de elegibilidad exigidos por un proveedor participante en un programa de bajos ingresos o en un programa COVID-19 ya existente.
  • Hours: Sitio web disponible 24 horas al día, 7 días a la semana.

    La asistencia telefónica está disponible los siete días de la semana de 9:00am a 9:00pm.
    Venango County Jail (PPS) (OTHER)
    PHLconnectED
    Internet Essentials from Comcast is the nation's largest, most comprehensive, and most successful broadband adoption program for low-income Americans in the country. The program is uniquely designed to address the three major barriers to broadband adoption-digital literacy training and relevance, equipment, and cost-and relies on a network of tens of thousands of community partners to help families cross the digital divide.
    1186 Elk Street
    Franklin, PA 16323
    Agnes Irwin School (PPS)
    PHLconnectED
    Alexander K. McClure School
    PHLconnectED
    Alternative Middle Years at James Martin (District)
    PHLconnectED
    Anna B. Day School (District)
    PHLconnectED
    Avery D. Harrington School (District)
    PHLconnectED
    Boys Latin of Philadelphia Charter School (PPS)
    PHLconnectED
    Boys Latin of Philadelphia Charter School (PPS)
    PHLconnectED
    Building 21
    PHLconnectED
    Camelot Academy East (PPS)
    PHLconnectED
    Camelot ASES (PPS)
    PHLconnectED
    Carver High School of Engineering and Science (District)
    PHLconnectED
    Charles W. Henry School (District)
    PHLconnectED
    Clara Barton School (District)
    PHLconnectED
    Community Academy of Philadelphia (Charter)
    PHLconnectED
    D. Newlin Fell School (DISTRICT)
    PHLconnectED
    Delaplaine McDaniel School (District)
    PHLconnectED
    Discovery Charter School (Charter)
    PHLconnectED
    E. Washington Rhodes School (District)
    PHLconnectED
    Edwin Forrest School (District)
    PHLconnectED
    Edwin M. Stanton School (District)
    PHLconnectED
    El Centro de Estudiantes (Big Picture) (District)
    PHLconnectED
    Horsham Clinic (PPS) (OTHER)
    PHLconnectED
    jumpwireless.org
    jumpwireless.org
    Kensington Creative and Performing Arts High School (DISTRICT)
    PHLconnectED
    Keystone Academy Charter School (CHARTER)
    PHLconnectED
    KIPP Dubois Collegiate Academy (CHARTER)
    PHLconnectED
    KIPP North Philadelphia Elementary Academy (CHARTER)
    PHLconnectED
    KIPP Philadelphia Elementary Academy (CHARTER)
    PHLconnectED
    KIPP Philadelphia Preparatory Academy (CHARTER)
    PHLconnectED
    KIPP West Philadelphia Elementary Academy (CHARTER)
    PHLconnectED
    KIPP West Philadelphia Preparatory Charter School (CHARTER)
    PHLconnectED
    Laboratory Charter School of Communication and Languages (DISTRICT)
    PHLconnectED
    Lankenau High School (DISTRICT)
    PHLconnectED
    Laura H. Carnell School (DISTRICT)
    PHLconnectED
    Laura W. Waring School (DISTRICT)
    PHLconnectED
    MaST Community Charter School III
    PHLconnectED
    SEAMAAC
    SEAMAAC - Health & Social Services
    Venango County Jail (PPS) (OTHER)
    PHLconnectED
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