Assists individuals in the Greater Pittsburgh Area who believe they have experienced housing discrimination (in rental, sales, mortgage, or homeowner's insurance processes) by enforcing fair housing laws, aiding persons with disabilities with requesting reasonable accommodations, and providing community outreach and education. Services include advocacy, assistance in filing reasonable accommodation requests and fair housing complaints, investigating discrimination claims, references to qualified attorneys, education of landlords and real estate professions, and building community awareness.

Offers a range of programs to ensure that consumers have access to housing and understand their rights under fair housing laws. Services include counseling on the rights protected under fair housing laws, information on how to recognize and report violations, information on legal options and assistance with the legal process, random testing to ensure regional compliance with fair housing laws, technical assistance, and comprehensive education programs.

Handles complaints regarding violation of state discrimination laws (including AIDS discrimination). Promotes equal opportunity in education, prevents and responds to civil tension and provides information, support and outreach to Pennsylvania communities.

Receives and processes complaints of alleged discrimination, including but not limited to, discrimination in employment, housing, education, public accommodations and lending. In addition, familial status is a protected class in the area of housing.