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AARP Pennsylvania Office
Tax Assistance
Assists with completion of federal and state income tax, property tax, or rent rebate tax forms with proof of rent and property tax payments (February-April).
30 North Third Street
Suite 750
Harrisburg, PA 17101
Eligibility: Adults age 50 years and older with tax forms, W-2, and proof of rent and property tax payments (February-April)
Hours: Call for information
AARP Pennsylvania Office
Tax Assistance Services
Assistance with completion of federal and state income tax, property tax or rent rebate tax forms with proof of rent and property tax payments (February-April).
Confidential Address
Eligibility: Anyone 50 years and older with tax forms, W-2 and records
Hours: Call for information
City of Philadelphia
Owner-Occupied Real Estate Payment Agreement Program
Allows homeowners to make monthly payments based on household income and family size. Applicants must remain current on future real estate taxes.
1401 John F. Kennedy Boulevard
Philadelphia, PA 19102
Eligibility: Eligibility information can be found on website
Hours: Monday through Friday, 8:30am to 5:00pm
City of Philadelphia
Department of Revenue - Real Estate Tax Installment Program
Allows owner-occupied homeowners to pay their current year real estate tax in monthly installments throughout the year that they are due.
1401 John F. Kennedy Boulevard
Philadelphia, PA 19102
Eligibility: Eligibility information can be found by scrolling down onthis page
Hours: Monday through Friday, 8:30am to 5:00pm
City of Philadelphia
Department of Revenue - Low Income Senior Citizen Real Estate Freeze Program
Prevents your real estate tax bill from increasing if you meet certain age and income requirements. The amount of property tax you pay each year will not increase, even if your property assessment or the tax rate changes. If your tax liability decreases due to a lower property assessment or a tax rate decrease, the amount of real estate tax you owe will also be lowered to the new amount.
1401 John F. Kennedy Boulevard
Philadelphia, PA 19102
Eligibility:
Age:
  • Persons age 65+, or
    • Persons who live in same household with spouse who is age 65+, or
    • Widowed persons age 50+ whose spouse was age 65+ at time of death

      Income:
    • Single Person: $33,500 or less
    • Married Couple: $41,500 or less
  • Hours: Monday through Friday, 8:30am to 5:00pm
    City of Philadelphia
    Department of Revenue - Homestead Exemption
    Reduces the taxable portion of your property’s assessed value. With this exemption, the assessed value of the property is reduced by $80,000. Most homeowners will save about $1,119 a year on their Real Estate Tax bill.

    1401 John F. Kennedy Boulevard
    Philadelphia, PA 19102
    Eligibility: Residents of Philadelphia County who own the property they live in, even if they have a mortgage or are delinquent on their taxes.

    You may be eligible for a conditional Homestead Exemption if:

    • You inhereited the house from a deceased relative
    • A fradulent mortgage or deed was recorded for your house
    • You entered into a rent-to-own agreement and have paid all or some of the sale price for the house.
    Hours: Monday through Friday, 8:30am to 5:00pm
    City of Philadelphia
    Department of Revenue - Longtime Owner Occupants Program (LOOP)
    Offers a real estate tax relief program for eligible homeowners whose property assessments (after the Homestead Exemption) increased by 50% or more from last year or 75% over the past five years. Participants must also meet income (see website) and length of home ownership requirements.
    1401 John F. Kennedy Boulevard
    Philadelphia, PA 19102
    Eligibility:
  • Homeowner whose primary residence’s assessment increased by 50% from last year OR 75% in last 5 years
    • Lived in home 10+ years
    • Property taxes are current, or have an Owner Occupied Payment Agreement or installment plan
    • Meet income limits
  • Hours: Monday through Friday, 8:30am to 5:00pm
    City of Philadelphia
    Department of Revenue - Real Estate Tax Deferral Program
    Allows homeowners who's real estate tax increased by more than 15% from the previous year to defer paying the increased amount until a later date.
    1401 John F. Kennedy Boulevard
    Philadelphia, PA 19102
    Eligibility:
  • Applicants must use the property as their primary residence.
    • All Real Estate Taxes on the property must be up-to-date or under a payment agreement.
    • Further income eligibility information can be found on this page
  • Hours: Monday through Friday, 8:30am to 5:00pm.
    City of Philadelphia
    Save Your Home Philly Hotline
    Provides free housing counseling and free legal advice to give homeowners a way to negotiate with their mortgage lenders. Can also assist with property tax questions and appeals. Call if you have missed a mortgage payment, mortgage payments have suddenly increased, there is a problem with mortgage, have unpaid property taxes or City/water liens, got letter from Sheriff’s Office, don’t understand your loan documents, been the victim of foreclosure rescue scam, or have reverse mortgage questions.
    1234 Market Street
    17th Floor
    Philadelphia, PA 19107
    Eligibility: Residents of Philadelphia County whose properties are in the process of mortgage foreclosure
    Hours: Monday through Friday, 9:00am to 5:00pm
    City of Philadelphia
    Office of Property Assessment - Real Estate Assessment Appeals
    Assesses the dollar value of property in Philadelphia to determine real estate tax. Also handles abatement, appeals and exemption programs that may reduce a property's real estate tax bill.
    601 Walnut Street
    Suite 300
    Philadelphia, PA 19106
    Eligibility: Residents of Philadelphia.
    Hours: Monday through Friday, 8:00am to 3:30pm
    Community Legal Services of Philadelphia
    Housing Law
    Provides advice in cases involving eviction, illegal lockouts, unlawful termination of utilities, and homes in disrepair.




    For clients in subsidized housing, provides advice on:
    - admissions and evictions
    - termination of Section 8
    - utility allowance problems and repair problems
    - disability accommodations
    - domestic violence and assault-related housing issues
    - PHA grievance hearings
    - adding or removing family members from a lease
    - recertification issues.

    Also provides assistance related to property tax appeals.
    1424 Chestnut Street
    Philadelphia, PA 19102
    Eligibility: Low income residents of Philadelphia County.
    Hours: Monday through Friday, 9:00am to 5:00pm
    Internal Revenue Service
    Internal Revenue Service
    Activities include:
    - Resolving taxpayer complaints and providing taxpayer service and education
    - Determining, assessing, and collecting internal revenue taxes
    - Determining pension plan qualifications and exempt organization status
    - Preparing and issuing rulings and regulations to supplement the provisions of the Internal Revenue Code
    - Information on the Federal Earned Income Tax Credit (EIC) program for working parents is available. Eligible parents can apply by attaching Schedule EIC to their income tax form
    - Information on filing applications to become an "exempt" organization can be obtained by calling the "1040" line. EXEMPT refers to those groups wishing to become non-profits.
    NOTE: To apply for exemption from PA Sales Tax, contact the PA Department of Revenue in Lancaster.

    IRS Taxpayer Assistance Center (TAC): Personal tax help if tax issue can only be handled face-to-face. By appointment only.
    36 East King Street
    Lancaster, PA 17602
    Eligibility: No limitations
    Hours: Office: Tax Season (February-April), Monday through Friday, 9:00am to 4:00pm
    TAC (Taxpayer Assistance Center) office: Open by appointment only, can call 844-545-5640 to schedule
    Internal Revenue Service
    Internal Revenue Service
    Activities include:
    - Resolving taxpayer complaints and providing taxpayer service and education
    - Determining, assessing, and collecting internal revenue taxes
    - Determining pension plan qualifications and exempt organization status
    - Preparing and issuing rulings and regulations to supplement the provisions of the Internal Revenue Code
    - Information on the Federal Earned Income Tax Credit (EIC) program for working parents is available. Eligible parents can apply by attaching Schedule EIC to their income tax form
    - Information on filing applications to become an "exempt" organization can be obtained by calling the "1040" line. EXEMPT refers to those groups wishing to become non-profits.
    201 Penn Street
    Reading, PA 19601
    Hours: Monday through Friday, 9:00am to 4:30pm, closed 1:00pm to 2:00pm
    Local Taxpayer Advocate
    Local Taxpayer Advocate Helplines
    Offers free help to guide individuals through the process of resolving tax problems that they are unable to resolve on their own.
    2970 Market Street
    Mail Stop 2 M20-300
    Philadelphia, PA 19104
    Eligibility: The Taxpayer Advocate Service (TAS) assists individuals, families, and businesses who cannot resolve federal tax issues with the IRS on their own and are therefore facing financial difficulties or immediate threat of adverse action, or are having difficulties reaching appropriate contacts at the IRS.
    Hours: Call for information.
    Local Taxpayer Advocate
    Local Taxpayer Advocate Helplines
    Offers free help to guide individuals through the process of resolving tax problems that they are unable to resolve on their own.
    1000 Liberty Avenue
    Room 1400
    Pittsburgh, PA 15222
    Eligibility: The Taxpayer Advocate Service (TAS) assists individuals, families, and businesses who cannot resolve federal tax issues with the IRS on their own and are therefore facing financial difficulties or immediate threat of adverse action, or are having difficulties reaching appropriate contacts at the IRS.
    Hours: Call for information.
    MidPenn Legal Services
    Low-Income Taxpayer Clinic (LITC)
    Provides outreach and education. Helds clinic in various locations.
    213-A North Front Street
    Harrisburg, PA 17101
    Eligibility: Taxpayers who speak English as a second language
    Hours: Monday through Friday, 8:30am to 4:30pm
    Office of the Taxpayer Advocate
    Administrative Office
    Provides free and confidential assistance to taxpayers with Pennsylvania personal income tax and inheritance tax concerns that have not been resolved through normal, established procedures.
    320 Market Street
    Harrisburg, PA 17101
    Eligibility: No limitations or restrictions
    Hours: Monday through Friday, 8:00am to 4:00pm
    Pennsylvania Department of Revenue
    Department of Revenue
    State office responsible for collecting the Pennsylvania personal income tax, inheritance tax, sales and use tax, employee withholding tax, hotel occupancy tax, and all corporate taxes. Special programs administered by the Department include the Property Tax/Rent Rebate which assists in rental or property tax costs in the form of a rebate on rent or property taxes paid during the previous year.

    Property Tax/Rent Rebate Program Eligibility Criteria:
    - 65 years of age or over as of December 31 of previous year
    - Reside with spouse who is age 65 or over
    - A widow or widower, age 50-64, as of December 31 of previous year
    - Be permanently disabled and age 18-64 during previous year
    - Have income of less than $35,000 for the previous year

    44 E Broad Street
    Bethlehem, PA 18018
    Hours: 8:30am-5:00pm, weekdays
    Pennsylvania Department of Revenue
    Tax Collection Agencies
    State office responsible for collecting the Pennsylvania personal income tax, inheritance tax, sales and use tax, employee withholding tax, hotel occupancy tax, and all corporate taxes.

    Special programs administered by the Department include the Property Tax/Rent Rebate which assists in rental or property tax costs in the form of a rebate on rent or property taxes paid during the previous year.


    Property Tax/Rent Rebate Program Eligibility Criteria:

    - 65 years of age or over as of December 31 of previous year

    - Reside with spouse who is age 65 or over

    - A widow or widower, age 50-64, as of December 31 of previous year

    - Be permanently disabled and age 18-64 during previous year

    - Have income of less than $35,000 for the previous year

    625 Cherry Street
    Suite 239
    Reading, PA 19602
    Hours: Monday through Friday, 8:30am to 5:00pm
    Southwestern Pennsylvania Legal Aid
    Legal Services
    Provides legal assistance for individuals and families in need of help with labor law, employment discimination, public assistance, worker's compensation, unemployment benefits, pension and social security benefits, and tax disputes. Services include help with application and appeals, filings, and legal representation.
    10 West Cherry Avenue
    Washington, PA 15301
    Eligibility: Serves individuals and families in Fayette, Greene, Somerset, and Washington counties.
    Hours: Monday through Friday, 8:30am to 4:30pm
    Southwestern Pennsylvania Legal Aid
    Legal Services
    Provides legal assistance for individuals and families in need of help with labor law, employment discimination, public assistance, worker's compensation, unemployment benefits, pension and social security benefits, and tax disputes. Services include help with application and appeals, filings, and legal representation.
    45 East Main Street
    Suite 200
    Uniontown, PA 15401
    Eligibility: Serves individuals and families in Fayette, Greene, Somerset, and Washington counties.
    Hours: Monday through Friday, 8:30am to 4:30pm
    Southwestern Pennsylvania Legal Aid
    Legal Services
    Provides legal assistance for individuals and families in need of help with labor law, employment discimination, public assistance, worker's compensation, unemployment benefits, pension and social security benefits, and tax disputes. Services include help with application and appeals, filings, and legal representation.
    63 South Wahington Street
    Waynesburg, PA 15370
    Eligibility: Serves individuals and families in Fayette, Greene, Somerset, and Washington counties.
    Hours: Monday through Friday, 8:30am to 4:30pm
    Southwestern Pennsylvania Legal Aid
    Legal Services
    Provides legal assistance for individuals and families in need of help with labor law, employment discimination, public assistance, worker's compensation, unemployment benefits, pension and social security benefits, and tax disputes. Services include help with application and appeals, filings, and legal representation.
    218 North Kimberly Avenue
    Suite 101
    Somerset, PA 15501
    Eligibility: Serves individuals and families in Fayette, Greene, Somerset, and Washington counties.
    Hours: Monday through Friday, 8:30am to 4:30pm
    Taxpayer Assistance Organization
    Assists qualifying taxpayers in resolving their problems with the IRS, tax assistance services, to include representation services for low-income taxpayers in their controversies and audits with the internal service.
    2080 Carlisle Road
    York, PA 17408
    Eligibility: Eligibility is based on income and household size
    Hours: Monday through Thursday, 10:00am to 4:00pm
    University of Pittsburgh
    Taxpayer Clinic
    Provides free legal help to persons, based upon their level of income, who have federal income tax problems or need federal income tax advice. Dealing with the clinic will not affect taxpayersâ?? rights before the IRS.

    The clinic provides free advice and assistance for:
    • Income tax returns being examined by the IRS;
    • IRS tax-collection problems;
    • Tax cases pending before the United States Tax Court.
    Working under the supervision of experienced tax attorneys, the clinic's students assist in all aspects of delivering legal services to low-income taxpayers in disputes with the IRS. Students engage in interviewing, counseling, research, drafting, and negotiation with the IRS calendar and the disposition of the cases taken. In addition to working with clients, students meet for weekly case-review sessions.
    3900 Forbes Avenue
    Pittsburgh, PA 15260
    Eligibility: Determined by:
    • The client’s income;
    • The issues involved in his or her case;
    • The availabilities of clinic students.
    AARP Pennsylvania Office
    Tax Assistance
    City of Philadelphia
    Owner-Occupied Real Estate Payment Agreement Program
    City of Philadelphia
    Save Your Home Philly Hotline
    City of Philadelphia
    Office of Property Assessment - Real Estate Assessment Appeals
    Community Legal Services of Philadelphia
    Housing Law
    Internal Revenue Service
    Internal Revenue Service
    Internal Revenue Service
    Internal Revenue Service
    Local Taxpayer Advocate
    Local Taxpayer Advocate Helplines
    Local Taxpayer Advocate
    Local Taxpayer Advocate Helplines
    MidPenn Legal Services
    Low-Income Taxpayer Clinic (LITC)
    Office of the Taxpayer Advocate
    Administrative Office
    Pennsylvania Department of Revenue
    Department of Revenue
    Pennsylvania Department of Revenue
    Tax Collection Agencies
    Southwestern Pennsylvania Legal Aid
    Legal Services
    Southwestern Pennsylvania Legal Aid
    Legal Services
    Southwestern Pennsylvania Legal Aid
    Legal Services
    Southwestern Pennsylvania Legal Aid
    Legal Services
    Taxpayer Assistance Organization
    University of Pittsburgh
    Taxpayer Clinic
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