171 Matching Service Providers
Jewish Family and Community Services
Pittsburgh - Senior Services
Offers care to older adults at home, in a protected facility, or other settings. Services are also available for family members and caregivers. Senior services include counseling & support groups, caregiver support, geriatric care management, guardianship, Holocaust Survivor Services and information & referral; services of the Squirrel Hill Community Food Pantry.
5743 Bartlett Street
Pittsburgh, PA 15217
Eligibility: Seniors in Allegheny County.
Hours: Monday through Friday, 8:30am to 5:00pm
Jewish Family and Community Services
Pittsburgh - Guardianship Services
Provides comprehensive guardianship services for individuals who have been determined by the Court to be incapacitated and no longer able to make their own life decisions. Through written and notarized Power of Attorney (POA) documents, individuals deemed incapable of making decisions on their own can give JFCS the responsibility and legal power to act on their behalf, according to the terms of the agreement.
5743 Bartlett Street
Pittsburgh, PA 15217
Eligibility: Assigned by the courts for the public program. No restrictions on
referrals for private guardianship program.
Hours: Monday through Friday, 8:30am to 5:00pm
Armstrong County Area Agency on Aging
Kittanning - General Information
Provides support and services to enable older adults to continue to live in their homes and communities.
120 South Grant Avenue
Suite 4
Kittanning, PA 16201
Eligibility: Armstrong County residents, age 60 and older. Eligibility for specific
programs varies.
Hours: Monday through Friday, 8:00am to 4:00pm
Armstrong County Area Agency on Aging
Kittanning - Adult Protective Services
Provides specialized, trained casework staff to investigate and remedy situations of abuse, neglect, exploitation, abandonment and/or other circumstances creating an imminent risk of serious harm to person or possessions.

If you are or know an Older Adult in imminent danger, dial 911.
120 South Grant Avenue
Suite 4
Kittanning, PA 16201
Eligibility: Serves Armstrong County residents age 60 and over. Reports of suspected
abuse can be reported by any adult (18 or over), regardless of their
residence location, on behalf of an Armstrong County senior.
Hours: Office Hours: Monday through Friday, 8:00am to 4:00pm Accepts reports
of elder abuse 24/7
Pennsylvania Personal Care Home Division
Southwest Regional Office - Consumer Complaints
Investigates complaints about personal care homes and assisted living facilities. Offers orientation for new personal care home operators. Also provides a list of names and phone numbers of all licensed persons.
11 Stanwix Street, Room 230
Pittsburgh, PA 15222
Eligibility: Residents of southwest Pennsylvania.
Hours: Monday through Friday, 8:30am to 5:00pm
Beaver County Office on Aging
Beaver Falls - Older Adult Protective Services
Investigates reports of abuse, neglect (including self-neglect), abandonment and financial exploitation. Also provides assistance to alleviate the risk of harm.
1020 Eighth Avenue
Beaver Falls, PA 15010
Eligibility: Serves Beaver County residents age 60 and older who may be the victims of
abuse, abandonment, exploitation, or neglect. Individuals do not need
to be County residents to report concerns about an older adult who
lives in Beaver County.
Hours: Regular Office Hours: Monday through Friday, 8:00am to 4:30pm Hotline
Service available 24/7.
Beaver County Office on Aging
Beaver Falls - Aging Services
Provides a wide variety of programs to help individuals to transition through the changes that come with the passing years. Services may include adult daily living centers, home environment modifications, home delivered meals, respite care, medical supplies and equipment, personal emergency response systems, personal care, transportation, caregiver support, home support, and needs assessments.
1020 Eighth Avenue
Beaver Falls, PA 15010
Eligibility: Residents of: Beaver County; Adults age 60 and older
Hours: Monday through Friday, 8:00am to 4:30pm
Ursuline Support Services
Pittsburgh - Supportive Living Enhancement Program (SLEP)
Links older adults to community resources and provides advocacy. Coordinates services and assists participants in acquiring adaptive equipment, in-home support, and other health and financial benefits.
2717 Murray Avenue
Pittsburgh, PA 15217
Eligibility: Residents of Allegheny County age 60 and older.
Hours: Monday through Friday, 8:30am to 4:30pm
Achieva
Beaver County - Advocacy and Family Support Services
Provides advocacy services to people with intellectual and developmental disabilities (IDD) and their families. Offers individualized representation in accessing special education services, adult intellectual disabilities, waiver services, healthcare, transportation, and any other concerns of people with intellectual and developmental disabilities and their families.
105 Route 18
Monaca, PA 15061
Eligibility: Persons with intellectual and developmental disabilities of all ages.
Hours: Monday through Friday, 8:00am to 4:00pm
Achieva
Allegheny County - Advocacy and Family Support Services
Provides advocacy services to people with intellectual and developmental disabilities (IDD) and their families. Offers individualized representation in accessing special education services, adult intellectual disabilities, waiver services, healthcare, transportation, and any other concerns of people with intellectual and developmental disabilities and their families.
711 Bingham Street
Pittsburgh, PA 15203
Eligibility: Persons with intellectual and developmental disabilities of all ages.
Hours: Monday through Friday, 8:00am to 4:00pm
Achieva
Westmoreland County - Advocacy and Family Support Services
Provides advocacy services to people with intellectual and developmental disabilities (IDD) and their families. Offers individualized representation in accessing special education services, adult intellectual disabilities, waiver services, healthcare, transportation, and any other concerns of people with intellectual and developmental disabilities and their families.
5129 Route 30
Greensburg, PA 15601
Eligibility: Persons with intellectual and developmental disabilities of all ages.
Hours: Monday through Friday, 8:00am to 4:00pm
Allegheny County Area Agency on Aging
Administrative Headquarters - Older Adult Protective Services
Investigates reports of abuse, neglect (including self-neglect), abandonment, and financial exploitation involving adults age 60 and older. Provides assistance to alleviate the risk of harm.
2100 Wharton Street, Second Floor
Pittsburgh, PA 15203
Eligibility: Allegheny County residents age 60 and older who may be victims of abuse,
exploitation, or neglect. Anyone can report suspected abuse.
Hours: 24-hour service.
Allegheny County Area Agency on Aging
Administrative Headquarters - SeniorLine
Provides information and assistance for adults age 60 and older, and their families and advocates.

SeniorLine staff members are trained care managers who can answer questions about available services, help people to begin the process of receiving services from the Area Agency on Aging or partners in the community serving older adults.
2100 Wharton Street, Second Floor
Pittsburgh, PA 15203
Eligibility: Serves Allegheny County residents, age 60 and older. Family members and
advocates do not need to be residents of Allegheny County.
Hours: Monday through Friday, 8:30am to 4:30pm. Answering service will answer
24/7 for general information and to leave a message for daytime staff.
Calls are returned the following business day.
Catholic Charities of the Diocese of Pittsburgh
Challenges: Options in Aging, New Castle Center - Lawrence County Older Adult Protective Services
Investigates reports of abuse, neglect (including self-neglect), abandonment, or financial exploitation of older adults and those younger than age 60 with disabilities.

Trained protective service investigators work to eliminate danger, assuring that older adults are in the safest and least-restrictive living situations.
2706 Mercer Road
Shenley Square
New Castle, PA 16015
Eligibility: Serves Lawrecence County residents, age 60 and older and those under age
60 with disabilities. Individuals may call for themselves or on behalf
of an older adult they believe to be in danger.
Hours: Phone answers 24/7.
Catholic Charities of the Diocese of Pittsburgh
Challenges: Options in Aging, New Castle Center - Lawrence County Area Agency on Aging
Serves as the central hub for information, referral, and services for older adults in Lawrence County.
2706 Mercer Road
Shenley Square
New Castle, PA 16015
Eligibility: Individuals age 60 and older residing in Lawrence County.
Hours: Monday through Friday, 7:30am to 4:30pm
Center for Victims
Pittsburgh - Dialogue and Resolution
Offers mediation services as an alternative to the court for resolving disputes such as: landlord/tenant problems, "fence" disputes between neighbors, disputes involving children/youth, minor civil/criminal complaints, domestic disputes, business/consumer disputes, and multi-party/multi-issue disputes. Offers training on mediation skills and workshops and seminars on conflict management, communication skills building, team building, and negotiation for adults and youth.
3433 East Carson Street
Suite 300
Pittsburgh, PA 15203
Eligibility: Anyone needing mediation services is eligible. Mediation is voluntary;
both parties must be willing to participate.
Hours: Monday through Friday, 8:30am to 4:30pm
Family Resources
Administrative Headquarters - Counseling Center
Provides psychotherapeutic services to adult and child victims of physical, emotional, and sexual abuse; adult and adolescent perpetrators of abuse; and non-offending parents. Includes group, individual, family, and couples therapy. Programs also include: services for teens and pre-teens who have sexually or physically assaulted other children in their families; outreach and services to young men and boys who are victims of abuse, and their families; and AMAC Adults Molested as Children-Support Groups.
1425 Forbes Avenue
Pittsburgh, PA 15219
Eligibility: Victims of physical, emotional, and sexual abuse, families, perpetrators,
non-offending parents, adults abused as children.
Hours: Day, evening, and weekend hours.
Area Agency on Aging of Somerset County
Administrative Headquarters - Protective Services
Provides protective services for older adults. Offers frequent home visits; also initiates and conducts investigations.
1338 South Edgewood Avenue
Somerset, PA 15501
Eligibility: Somerset County residents age 60 and older.
Hours: Monday through Friday, 8:30am to 4:00pm
Butler County Area Agency on Aging
Administrative Headquarters - Older Adult Protective Services
Receives and investigates reports of suspected abuse, neglect, exploitation, and abandonment of incapacitated Butler County residents aged 60 and older and provides activities, resourcess and supports to detect, prevent, reduce, and eliminate these conditions.
111 Sunnyview Circle
Building 3, Suite 101
Butler, PA 16001
Eligibility: Anyone who suspects the abuse, neglect, exploitation, or abandonment of
Butler County residents age 60 or older may call to report their
concerns.
Hours: Hotline is available 24/7.
Mercer County Area Agency on Aging
Mercer - Protective Services
Twenty-four hour, on-call staff members provide emergency service in situations of actual or threatened abuse and are trained to detect, reduce and eliminate abuse, neglect, exploitation and abandonment of the elderly.
133 North Pitt Street
Mercer, PA 16137
Eligibility: Mercer County residents who are 60 or older.
Hours: 24/7
Mercer County Area Agency on Aging
Mercer - Guardianship Services
Guardianship services are provided to older persons who are unable to make or communicate responsible decisions concerning their own well-being, through court-appointment.
133 North Pitt Street
Mercer, PA 16137
Eligibility: Mercer County Resident who are age 60 or older.
Hours: Monday through Friday, 8:30am to 4:30pm
Mercer County Area Agency on Aging
Mercer - Area Agency on Aging
Provides a wide variety of programs and services to older adults.
133 North Pitt Street
Mercer, PA 16137
Eligibility: Mercer County residents over the age of 60.
Hours: Monday through Friday, 8:30am to 4:30pm
Southwestern Pennsylvania Area Agency on Aging
Aging Services
Provides opportunities and services to older adults(ages 60 and older, unless otherwise noted) to promote their best possible well-being.
305 Chamber Plaza
Charleroi, PA 15022
Eligibility: Individuals 60 and older
Hours: Monday through Friday, 8:30am to 5:00pm
Southwestern Pennsylvania Area Agency on Aging
Aging Services
Provides opportunities and services to older adults(ages 60 and older, unless otherwise noted) to promote their best possible well-being.
305 Chamber Plaza
Charleroi, PA 15022
Eligibility: Individuals 60 and older
Hours: Monday through Friday, 8:30am to 5:00pm
Southwestern Pennsylvania Area Agency on Aging
Fayette County Services to Seniors - Protective Services
Provides resources and support to prevent, detect, reduce or eliminate self neglect, neglect by a caregiver, physical, sexual or psychological abuse or financial exploitation.
623 Pittsburgh Road
Uniontown, PA 15401
Eligibility: Individuals experiencing neglect by caregiver, or who have been abused
psychologically or sexually, or who have been financially exploited
Hours: Monday through Friday, 8:30am to 5:00pm
Southwestern Pennsylvania Area Agency on Aging
Fayette County Services to Seniors - Aging Services
Provides opportunities and services to older adults(ages 60 and older, unless otherwise noted) to promote their best possible well-being.
623 Pittsburgh Road
Uniontown, PA 15401
Eligibility: Individuals 60 and older
Hours: Monday through Friday, 8:30am to 5:00pm
Southwestern Pennsylvania Area Agency on Aging
Fayette County Services to Seniors - Aging Services
Provides opportunities and services to older adults(ages 60 and older, unless otherwise noted) to promote their best possible well-being.
623 Pittsburgh Road
Uniontown, PA 15401
Eligibility: Individuals 60 and older
Hours: Monday through Friday, 8:30am to 5:00pm
Southwestern Pennsylvania Human Services
Protective Services
Provides protective services for older adults.
300 Chamber Plaza
Charleroi, PA 15022
Eligibility: Anyone reporting older adults being abused or exploited
Hours: 24/7
Summit Legal Aid
Administrative Headquarters, Washington County - Protection from Abuse
Provides legal services for individuals and families experiencing domestic/intimate partner violence, child abuse, elder/adult dependent abuse. Assists in obtaining restraining orders (Protection From Abuse orders, also called PFAs).
10 West Cherry Avenue
Washington, PA 15301
Eligibility: Residents of the service area.
Hours: Monday through Friday, 8:30am to 4:30pm
Summit Legal Aid
Fayette County - Protection from Abuse
Provides legal services for individuals and families experiencing domestic/intimate partner violence, child abuse, elder/adult dependent abuse. Assists in obtaining restraining orders (Protection From Abuse orders, also called PFAs).
45 East Main Street
Suite 200
Uniontown, PA 15401
Eligibility: Residents of the service area.
Hours: Monday through Friday, 8:30am to 4:30pm
Summit Legal Aid
Greene County - Protection from Abuse
Provides legal services for individuals and families experiencing domestic/intimate partner violence, child abuse, elder/adult dependent abuse. Assists in obtaining restraining orders (Protection From Abuse orders, also called PFAs).
63 South Wahington Street
Waynesburg, PA 15370
Eligibility: Residents of the service area.
Hours: Monday through Friday, 8:30am to 4:30pm
Summit Legal Aid
Somerset County - Protection from Abuse
Provides legal services for individuals and families experiencing domestic/intimate partner violence, child abuse, elder/adult dependent abuse. Assists in obtaining restraining orders (Protection From Abuse orders, also called PFAs).
218 North Kimberly Avenue
Suite 101
Somerset, PA 15501
Eligibility: Residents of the service area.
Hours: Monday through Friday, 8:30am to 4:30pm
Summit Legal Aid
Westmoreland County - Protection from Abuse
Provides legal services for individuals and families experiencing domestic/intimate partner violence, child abuse, elder/adult dependent abuse. Assists in obtaining restraining orders (Protection From Abuse orders, also called PFAs).
16 East Otterman Street
Greensburg, PA 15601
Eligibility: Residents of the service area.
Hours: Monday through Friday, 8:30am to 4:30pm
Summit Legal Aid
Cambria County - Protection from Abuse
Provides legal services for individuals and families experiencing domestic/intimate partner violence, child abuse, elder/adult dependent abuse. Assists in obtaining restraining orders (Protection From Abuse orders, also called PFAs).
227 Franklin Street
Suite 400
Johnstown, PA 15901
Eligibility: Residents of the service area.
Hours: Monday through Friday, 8:30am to 4:30pm
Summit Legal Aid
Clarion County - Protection from Abuse
Provides legal services for individuals and families experiencing domestic/intimate partner violence, child abuse, elder/adult dependent abuse. Assists in obtaining restraining orders (Protection From Abuse orders, also called PFAs).
231 West Main Street
Clarion, PA 16214
Eligibility: Residents of the service area.
Hours: Monday through Friday, 8:30am to 4:30pm
Arise
New Castle - Domestic Violence Shelter Services
Provides a 24-hour hotline, temporary emergency shelter, and community resources for individuals fleeing abuse.
1218 West State Street
New Castle, PA 16101
Eligibility: Individuals affected by domestic violence, sexual assault, and other
violent crimes Residents of Lawrence County
Hours: 24/7
Washington County Court of Common Pleas
Audit Division Orphan's Court - Audit Division Orphan's Court Washington County
Provides auditing of estates including trusts, powers of attorney, and guardianships of incapacitated persons and minors.
1 South Main Street
Washington County Courthouse
Washington, PA 15301
Eligibility: Residents of Washington County.
Hours: Monday through Friday, 9:00am to 4:30pm
Westmoreland County Area Agency on Aging
Area Agency on Aging Services
Provides support and services to enable older adults to continue to live in their homes and communities. Designated by the state to administer human service programs for older adults at the local level.
200 South Main Street
Troutman's Building
Greensburg, PA 15601
Eligibility: Individuals age 60 or older residing in Westmoreland County.
Hours: Monday through Friday, 8:30am to 4:00pm
Westmoreland County Area Agency on Aging
Protective Services for Seniors
Provides resources and support to prevent, detect, reduce, or eliminate self-neglect, neglect by a caregiver, or the physical, sexual, or psychological abuse, financial exploitation, or abandonment of older adults.

If an older adult is in immediate danger, call 911.
200 South Main Street
Troutman's Building
Greensburg, PA 15601
Eligibility: Serves Westmoreland County residents. Anyone who is the victim of or suspects abuse or neglect may call.

Reports can be made anonymously.
Hours: After-Hours Hotline: 24/7.
Office Hours: Monday through Friday, 8:00am to 4:00pm
Aging Services
Protective Services
Provides resources and support to prevent, detect, reduce or eliminate self neglect, neglect by a caregiver, physical, sexual and/or psychological abuse or financial exploitation of senior citizens.
1055 Oak Street
Indiana, PA 15701
Eligibility: Concerned about the well-being of a senior, over the age of 60.
Hours: Monday through Friday, 8:30am to 4:30pm
Aging Services
Provides support and services to enable older adults to continue to live in their homes and communities. Services may include adult day services, companion services, counseling, home environment modifications, home delivered meals, inpatient respite care, institutional respite care, medical supplies and equipment, personal emergency response system, personal care, physical, occupational and speech therapy, transportation, caregiver support, and aging waiver programs.
1055 Oak Street
Indiana, PA 15701
Eligibility: Individuals aged 60 or older and residing in Indiana County.
Hours: Monday through Friday, 8:30am to 4:30pm
Excela Health
Excela Health - Crisis Center - Crisis Response Center
Provides crisis intervention services (phone and walk-in) for adults and their families who exhibit an acute problem of disturbed thought, behavior, mood or social relationships.
532 West Pittsburgh Street
Greensburg, PA 15601
Eligibility: Westmoreland County Residents
Hours: 24/7
Northampton County Area Agency On Aging
Northampton County Area Agency on Aging - Northampton County Area Agency On Aging
Area Agencies on Aging provides local services, act as advocates, and generally assist older
citizens to remain active in their communities. They operate under guidance from the Pennsylvania Department of Aging.
Services include:
- Advocacy - Support and representation, administratively and legislatively, for the needs of older adults as a group or individually.
- PA MEDI - assistance with health insurance benefit concerns, appeals, benefit applications.
- Employment Services - subsidized employment for training purposes. Available to low income persons age 55 and older.
- Information and Referral - answers to questions on the availability of services and programs for older adults.
- Legal Services - provided in non-fee generating cases via a contract with North Penn Legal Services, Inc.
- Nursing Home Transition - Information about availability of long term care in a variety of settings - in the home, or in assisted living, and planning/coordination in making a move to an alternate setting including arranging for necessary services, for current residents of nursing homes.
- Ombudsman - receives, investigates and assists in resolving complaints about quality of long term care.
Provides information on long term care issues.
- Protective Services - activities, resources and supports to prevent or intervene in abuse, neglect, exploitation and abandonment cases.
- Specialized Transportation - limited availability of rides to medical appointments and social service agencies.
- Care Management - casework services for assessment and care planning, and authorization of the following:
- Adult Day Care - caregiving in an organized setting for less than a 24 hour day. Excellent for caregiver respite.
- Emergency Energy Assistance - bill payment or provision of fuel to avoid utility shut off or lack of fuel in crisis situations.
- Caregiver Support Program - educational services and financial assistance to family care providers.
- Home Delivered Meals - hot/cold meals delivered to maintain necessary nutrition.
- Home Health Care - skilled nursing, therapy and aide services.
- Nursing Home Respite Services - respite for overnight absences of caregivers.
- Personal Care - in-home help with bathing and other personal hygiene, laundry, shopping and meal preparation.
- Pre-Admission Assessment - level of care determination for those considering admission to a long term care facility.
- Waiver Services - Medicaid-funded in-home services of the types listed above, and more, to maintain nursing-home eligible older adults in their homes.
- Senior Farmer Market Nutrition Program - provides food vouchers for residents 60 years old who meet income guidelines

Information and referral service provides information on the availability of services and programs for older adults. Services may be delivered directly, purchased from a community agency, or available through a cooperative agreement.
2801 Emrick Boulevard
Bethlehem, PA 18020
Eligibility: County residents age 60 years and older
Hours: Monday through Friday, 8:00am to 4:30pm
Sullivan County Children & Youth Services
Dushore - Protective Services
Investigates reports of child abuse, neglect or abandonment; document substantiated cases; provide for the temporary placement of children who, for their own protection, have been removed from the custody of the adults who are responsible for their care; work with families who are experiencing a problem with child abuse with the objective of facilitating continued family unification or reunification; and provide ongoing supportive services for children in permanent placement.
9219 Route 487
Suite D
Dushore, PA 18614
Eligibility: Sullivan County children/families
Hours: Monday through Friday, 8:30am to 4:00pm; Emergency on-call 24/7
Columbia - Montour Aging Office, Inc.
Columbia - Montour Aging Office - Adult Protective Services
Provides protective services which include:
A) Legal consultation
B) Police protection
C) Counseling
D) Health care treatment
E) Emergency services
F) Financial management and in-home services
The type of service rendered depends upon the immediate needs of the client. The reporter can remain anonymous.
702 Sawmill Road, Suite
Suite #201
Bloomsburg, PA 17815
Eligibility: Older adults 60 years or older at risk of abuse, neglect, abandonment or
exploitation.
Hours: 24/7
Northumberland County Area Agency on Aging & Veterans Affairs
Northumberland County Area Agency on Aging - Protective Services
Provides protective services to consumers in crisis or emergency situations.

Callers may remain anonymous. All information is strictly confidential.
322 North Second Street
Sunbury, PA 17801
Eligibility: Older adults who may be abused, neglected, exploited or abandoned who
reside in the county.
Hours: 24/7
Bucks County Area Agency on Aging
Doylestown - Bucks County Area Agency on Aging - In-Home Services
Trained aides can assist elderly clients in need with their personal care and other necessary tasks such as grocery shopping or laundry.
55 East Court Street
3rd Floor
Doylestown, PA 18901
Eligibility: Some programs eligibility starts at age 55 years.
Hours: Monday through Friday, 8:30am to 4:30pm
Bucks County Area Agency on Aging
Doylestown - Bucks County Area Agency on Aging - Personal Care Facilities Directory
Provides a directory of licensed personal care facilities in Bucks County and provides ombudsman services to investigate and resolve complaints.
55 East Court Street
3rd Floor
Doylestown, PA 18901
Eligibility: Some programs eligibility starts at age 55 years old.
Hours: Monday through Friday 8:30am to 4:30pm
Bucks County Area Agency on Aging
Doylestown - Bucks County Area Agency on Aging - Transportation
Bucks County Transportation Services provides transportation for older persons in getting to and from senior centers, medical facilities, banking institutions, libraries and stores for shopping. Subsidized applications are available at Area Agency on Aging.
55 East Court Street
3rd Floor
Doylestown, PA 18901
Eligibility: Some program eligibility starts at age 55.
Hours: Monday through Friday 8:30am to 4:30pm
Philadelphia Corporation for Aging
Philadelphia - Older Adult Protective Services
Older Adult Protective Services investigates reports of abuse of persons age 60 and older.
642 North Broad Street
Philadelphia, PA 19130
Eligibility: Residents of Philadelphia County.
Hours: 24/7
Angels on Call
NO PROGRAM1 NAME
provides non-medical In-home care services to eligible participants in the Community Health Choices(CHC) program. Services include but are not limited to assistance with daily living, such as bathing, grooming, dressing, light housekeeping, companionship and shopping errands. In addition to the CHC/Waiver program, Angels On Call also provides services to participants seeking care with Private Duty, VetAssist, Adult Protective Services and ODP programs. Our agency aides also provide care for participants dealing with disease management, and dementia & Alzheimer’s.
261 Old York Road
Suite 604
Jenkintown, PA 19046
Eligibility: Must meet both financial and medical requirements. CHC waiver is for
participants who are 21+, have Medicaid and Medicare.
Hours: Monday through Friday 8:00am to 4:30pm
Second Family Memory Care Center
Wilkes Barre - Second Family Memory Care Center
Provides specialized Alzheimer's Disease and Related Dementias (ADRD) care and supervision in a protective secure setting. Services include medication assistance, individualized care plan, health monitoring, nutritious meals and snacks, mind stimulating activities, exercise programs, community outings and projects, pet and music therapy.
Also offers both drop-in and respite care when slots are available.
89 South Washington Street
Wilkes Barre, PA 18701
Eligibility: Serves individuals with Alzheimer's Disease and Related Dementias (ADRD)
Hours: Day Program, Monday through Friday 7:00am to 6:00pm; Night Club, Tuesday
and Thursday 7:00pm to 6:00am.
STEP, Inc.
STEP Office of Aging - Clinton County - Protective Services
Investigates reports of abuse, neglect, financial exploitation, abandonment, or other situations that put an individual, or their finances, at imminent risk.
124 East Walnut Street
Lock Haven, PA 17745
Eligibility: Those age 60 and older at risk of abuse, neglect.
Hours: Monday through Friday, 8:30am to 5:00pm; 24/7 protective services.
STEP, Inc.
STEP Office of Aging - Lycoming County - Protective Services
Investigates reports of abuse, neglect, financial exploitation, abandonment, or other situations that put an individual, or their finances, at imminent risk.
Provides protective services to assure safety.
2138 Lincoln Street
Williamsport, PA 17701
Eligibility: Those age 60 and older at risk
Hours: Monday through Friday, 8:30am to 5:00pm, After Hours 24/7 services
Monroe County Children and Youth Services
Stroudsburg - Protective Services
The Monroe County Children and Youth investigates reports of child abuse, neglect or abandonment; document substantiated cases; provide for the temporary placement of children who, for their own protection, have been removed from the custody of the adults who are responsible for their care; work with families who are experiencing a problem with child abuse with the objective of facilitating continued family unification or reunification; and provide ongoing supportive services for children in permanent placement.
730 Phillips Street
Stroudsburg, PA 18360
Eligibility: Open to all
Hours: Monday through Friday, 8:30am to 5:00pm 24/7 Emergency On Call
Monroe County Area Agency on Aging
Stroudsburg - Adult Protective Services
Provides adult protective services. Reports of suspected elder abuse can be made 24/7.
724 Phillips Street, Suite 102
Stroudsburg, PA 18360
Eligibility: Residents of Monroe County* Adults age 60 and older

* At risk of elder abuse
Hours: Monday through Friday, 8:00am to 4:30pm
Union-Snyder Agency on Aging, Inc.
Protective Services
Protects older adults who are at risk of harm because of any type of abuse by insure that the basic health and safety of all older adults are met in the least restrictive setting possible, and that no older adult should remain at imminent risk to person or property. Responsible for investigating any referral regarding safety concerns for an older person within 72 hours.
If the older adult is being abused, the agency offers services to stop the abuse and prevent it from occurring again.
116 North Second Street
Lewisburg, PA 17837
Eligibility: Individuals 60 years of age or older at risk of abuse, neglect or
exploitation residing in Union or Snyder Counties.
Hours: 24/7
Complete Care Strategies
King of Prussia - Geriatric Care Management
Provides senior a in-home service that provides care management services, health services, and provides financial services to the individual.
630 Freedom Business Center Drive
3rd Floor
King of Prussia, PA 19406
Eligibility: Call for more information.
Hours: Monday through Friday, 8:00am to 6:30pm
Montgomery County Office of Senior Services
Norristown - Adult Protective Services
Accepts reports and investigates suspected abuse, neglect, exploitation, and abandonment of persons 60 years of age or older.

In cases of emergency or imminent danger, dial 911.
1430 DeKalb Street
2nd Floor
Norristown, PA 19404
Eligibility: Montgomery County residents age 60 or older
Hours: Hotline answered 24/7
Office Hours: Monday through Friday, 8:00am to 4:30pm
Calls received outside office hours are routed to the 911 Dispatcher.
Delaware County Office of Services for the Aging
Eddystone - Ombudsman Program
The Ombudsman program is designed to support and empower people by resolving individual complaints involving long-term care service, while working to improve and enhance the long-term living system for the residents and their families.
Ombudsman advocate for and protect the rights of older adults receiving or denied long-term care services in nursing homes, assisted living, adult day centers, domiciliary care homes, personal care boarding homes, or their own homes.
1510 Chester Pike
Suite 250
Eddystone, PA 19022
Eligibility: - Delaware county residents - receiving or denied long-term care services
in nursing homes, assisted living, adult day centers, domiciliary care
homes, personal care boarding homes, or their own homes.
Hours: Monday through Friday, 8:30am to 4:30pm
Delaware County Office of Services for the Aging
Eddystone - Protective Services
COSA's Protective Services Program investigates confidential reports of abuse, neglect, financial exploitation, or abandonment of county residents aged 60 or older. Services are initiated to protect victims, stop abuse, and prevent future incidents.
Reports can be made anonymously 24/7 - confidentiality is assured in all cases.
1510 Chester Pike
Suite 250
Eddystone, PA 19022
Eligibility: Delaware County residents age 60 or older. Anyone can report abuse.
Hours: 24/7
Cumberland County Aging & Community Services
Protective Services
Provides investigation and resolution of reports of exploitation, abuse, neglect, or abandonment (24-hour on-call service) of an individual 60 years old or older.
1100 Claremont Road
Carlisle, PA 17015
Eligibility: Age 60 and older who is unable to perform or obtain services that are
necessary to maintain physical or mental health and who is at imminent
risk of danger to himself or his property
Hours: 24/7
Domestic Violence Services of Cumberland and Perry Counties
Domestic Violence Services
Provides a toll-free crisis hotline, emergency shelter, individual and/or group counseling, and support groups for adults and children. Offers legal advocacy (including obtaining a Protection From Abuse Order), systems advocacy, children's program, information and referral, and accompaniment to court-related proceedings.
PO Box 1039
Carlisle, PA 17013
Eligibility: Victim of Domestic Violence
Hours: Crisis Hotline: 24/7 Program Hours: Call for information
Domestic Violence Services of Cumberland and Perry Counties
Domestic Violence Services of Cumberland and Perry Counties - New Bloomfield Office - Domestic Violence Services
Provides an emergency shelter, toll-free hotline, individual and/or group counseling, and support groups for adults and children. Offers legal advocacy (including obtaining a Protection From Abuse Order), systems advocacy, children's program, information and referral, and accompaniment to court-related proceedings.
PO Box 37
New Bloomfield, PA 17068
Eligibility: Victim of Domestic Violence
Hours: Hotline: 24/7 Program Hours: Call for information
Adams County Office for Aging
Gettysburg - Housing Service
Provides a wide range of services to clients, with the interest of keeping them in their own homes and community for as long as possible and/or practical. Offers services that include adult day care, care management, senior centers, home-delivered meals, assessment personal care, and volunteer opportunities.
318 West Middle Street
Gettysburg, PA 17325
Eligibility: Residents age 60 and older
Hours: Monday through Friday, 8:00am to 4:30pm
Adams County Office for Aging
Gettysburg - When Staying Alone Doesn't Work Program
Our compassionate team works with you to create the best, safest plan. Assessments for care and eligibility will be done.
-Nursing Home Assessment: Any person age 18 and older who desires placement in a nursing facility, personal care home, or domiciliary care home can be assessed by the Care Management staff of the Adams County Office for Aging, Inc.
-Domiciliary Care (Dom Care): Provides adults 18 years or older, who cannot live independently, with sheltered living in private homes with a family-like atmosphere.
-Personal Care Homes: Sometimes called assisted living facilities, offer room and board and assistance with daily living activities.
-Adult Day Services: Provides functionally disabled older persons with an array of activities in a protected environment which will enable them to maintain independence within the community.
318 West Middle Street
Gettysburg, PA 17325
Eligibility: Residents of Adams County
Care eligibility will vary based on assessment
Hours: Monday through Friday, 8:00am to 4:30pm
Fulton County Family Partnership
McConnellsburg - Community Outreach Prevention Education (COPE)
Educates the community about child abuse prevention and drug and alcohol awareness/prevention. Provides court ordered supervised visitation services.
22438 Great Cove Road, Suite 102
McConnellsburg, PA 17233
Eligibility: Residents
Hours: Monday through Friday, 8:00am to 4:00pm and By Appointment
Courts and Criminal Justice, York County Government
Courts and Criminal Justice, York County Probation Services - York City Office - Adult Probation
Protects the community from further crimes, ensures accountability for offenses committed, and provides offenders with the necessary resources to function as productive, responsible citizens. Offers pre-sentence investigations to court; Counseling, case management, casework, referrals; Client supervision and control; Community service placements; Intensive probation; Public information presentations; After-hours emergency calls; Drug testing/monitoring; In-home services are available; and Intermediate punishment option.
15 North Route 406
Dillsburg, PA 17109
Eligibility: No limitations or restrictions
Hours: Monday through Friday, 8:00am to 4:30pm
Courts and Criminal Justice, York County Government
Courts and Criminal Justice, York County Probation Services - York City Office - Adult Probation
Protects the community from further crimes, ensures accountability for offenses committed, and provides offenders with the necessary resources to function as productive, responsible citizens. Offers pre-sentence investigations to court; Counseling, case management, casework, referrals; Client supervision and control; Community service placements; Intensive probation; Public information presentations; After-hours emergency calls; Drug testing/monitoring; In-home services are available; and Intermediate punishment option.
1000 Carlisle Street
Unit 15-A
Hanover, PA 17331
Eligibility: No limitations or restrictions
Hours: Monday through Friday, 8:00am to 4:30pm
Courts and Criminal Justice, York County Government
Courts and Criminal Justice, York County Probation Services - York City Office - Adult Probation
Protects the community from further crimes, ensures accountability for offenses committed, and provides offenders with the necessary resources to function as productive, responsible citizens. Offers pre-sentence investigations to court; Counseling, case management, casework, referrals; Client supervision and control; Community service placements; Intensive probation; Public information presentations; After-hours emergency calls; Drug testing/monitoring; In-home services are available; and Intermediate punishment option.
72 North Main Street
York, PA 17363
Eligibility: No limitations or restrictions
Hours: Monday through Friday, 8:00am to 4:30pm
Courts and Criminal Justice, York County Government
York County Public Defender's Office - Adult Probation
Protects the community from further crimes, ensures accountability for offenses committed, and provides offenders with the necessary resources to function as productive, responsible citizens. Offers pre-sentence investigations to court; Counseling, case management, casework, referrals; Client supervision and control; Community service placements; Intensive probation; Public information presentations; After-hours emergency calls; Drug testing/monitoring; In-home services are available; and Intermediate punishment option.
45 North George Street
York, PA 17401
Eligibility: No limitations or restrictions
Hours: Monday through Friday, 8:00am to 4:30pm
Huntingdon-Bedford-Fulton Area Agency on Aging
Fulton Office - Adult Day Programs
Program that provides care and supervision in a protective setting for dependent adults living in the community during some portion of a 24-hour day. Services may include social and recreational activities, training that is essential for sustaining activities of daily living, hot meals, as appropriate and, if an adult day health care center, health and related services.
116 West Market Street
Suite 201
McConnellsburg, PA 17233
Eligibility: Contact agency for more details.
Hours: Monday through Friday, 8:30am to 4:30pm
Huntingdon-Bedford-Fulton Area Agency on Aging
Fulton Office - Protective Services
Program that provides investigation and intervention services to ensure the safety and well-being of individuals who are vulnerable to abuse, neglect and/or exploitation.
116 West Market Street
Suite 201
McConnellsburg, PA 17233
Eligibility: Contact agency for more details.
Hours: Monday through Friday, 8:30am to 4:30pm
Huntingdon-Bedford-Fulton Area Agency on Aging
Bedford - Adult Day Programs
Program that provides care and supervision in a protective setting for dependent adults living in the community during some portion of a 24-hour day. Services may include social and recreational activities, training that is essential for sustaining activities of daily living, hot meals, as appropriate and, if an adult day health care center, health and related services.
240 Wood Street
Bedford, PA 15522
Eligibility: Contact agency for more details.
Hours: Monday through Friday, 8:30am to 4:30pm
Huntingdon-Bedford-Fulton Area Agency on Aging
Bedford - Protective Services
Program that provides investigation and intervention services to ensure the safety and well-being of individuals who are vulnerable to abuse, neglect and/or exploitation.
240 Wood Street
Bedford, PA 15522
Eligibility: Contact agency for more details.
Hours: Monday through Friday, 8:30am to 4:30pm
Huntingdon-Bedford-Fulton Area Agency on Aging
Huntingdon Office - Adult Day Programs
Program that provides care and supervision in a protective setting for dependent adults living in the community during some portion of a 24-hour day. Services may include social and recreational activities, training that is essential for sustaining activities of daily living, hot meals, as appropriate and, if an adult day health care center, health and related services.
307 Tenth Street
Huntingdon, PA 16652
Eligibility: Contact agency for more details.
Hours: Monday through Friday, 8:30am to 4:30pm
Huntingdon-Bedford-Fulton Area Agency on Aging
Huntingdon Office - Protective Services
Program that provides investigation and intervention services to ensure the safety and well-being of individuals who are vulnerable to abuse, neglect and/or exploitation.
307 Tenth Street
Huntingdon, PA 16652
Eligibility: Contact agency for more details.
Hours: Monday through Friday, 8:30am to 4:30pm
Pike County Children and Youth Services
Milford - Protective Services
Provides investigation of reports of child abuse, neglect or abandonment; document substantiated cases; provide for the temporary placement of children who, for their own protection, have been removed from the custody of the adults who are responsible for their care; work with families who are experiencing a problem with child abuse with the objective of facilitating continued family unification or reunification; and provide ongoing supportive services for children in permanent placement.
506 Broad Street
Milford, PA 18337
Eligibility: No limitations or restrictions
Hours: Mon - Fri 8:30 am - 4:30 pm. 24 hour emergency service.
Center for Advocacy for the Rights and Interests of the Elderly
Philadelphia - Philadelphia Long Term Care Ombudsman Program
Serves long-term care residents in nursing homes, personal care homes, domiciliary care homes, and adult day care centers. Advocate for consumers by educating them about their rights related to admissions, transfer and discharge, personal funds, physician services, nursing and personal care. Answers questions about long term care services and programs such as Medical Assistance and Medicare benefits; and protects the identity of complainants upon request and respect confidentiality.
1650 Arch Street, Suite 1825
Philadelphia, PA 19103
Eligibility: Adults age 60 and older * Residents of Montgomery and Philadelphia
counties

* Living in a long-term care facility
Hours: Monday through Friday, 9:00am to 5:00pm
Columbia County Children & Youth
Bloomsburg - Foster Care/Kinship Care
Provide for the temporary placement of children who, for their own protection, have been removed from the custody of the adults who are responsible for their care and provides ongoing supportive services for children in permanent placement..
11 West Main Street
Main Street County Annex
Bloomsburg, PA 17815
Eligibility: Residents of Columbia County.
Hours: Monday through Friday, 8:00am to 4:30pm
Area Agency on Aging - Luzerne and Wyoming Counties
Adult Protective Services
Adult Protective Services are available to help older persons who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.
111 North Pennsylvania Boulevard
Suite 100
Wilkes Barre, PA 18702
Eligibility: Age 60 years or older residing in Luzerne or Wyoming Counties
Hours: Monday through Friday 8:00am to 4:00pm; 24/7 Emergency Services.
Luzerne-Wyoming Counties Mental Health and Developmental Services
Wilkes Barre - Adult Protective Services
Provides for the protection of abused, neglected, exploited or abandoned adults.
111 N Pennsylvania Avenue
Suite 300
Wilkes Barre, PA 18701
Eligibility: Persons between 18 and 59 years of age who have a physical or mental
impairment that substantially limits one or more major life
activities.
Hours: 24/7
Carbon County Area Agency on Aging
Provides local services, act as advocates, and generally assists older citizens to remain active in their communities. They operate under guidance from the Pennsylvania Department of Aging.

Services include:
- Senior Centers and other activities
- Legal Assistance
- Benefit Counseling/Assistance with applications
- Volunteer Opportunities
- Ombudsman Services
- Level of Care Assessment
- Transportation
- Provides Caregiver Support Program
- Provides daily hands-on care
- Protective Services for older adults to investigate reports of abuse, neglect, exploitation or abandonment and services to reduce risk for incapacitated persons.
- Senior Farmer's Market Program distributes free vouchers for residents age 60 or older that meet income guidelines

Core services offered after a clinical evaluation:
- In-home services
- In-home meals
- Care/Case management
- Consumer reimbursement
- Adult Day Care
- Personal Emergency Response System
- Personal Care services

Information and referr
401 Delaware Avenue
Third Floor
Palmerton, PA 18071
Eligibility: Carbon County residents, age 60 and older
Hours: Monday through Friday, 8:30am to 4:30pm
Bradford County Court Administration
Bradford County Probation and Parole - Probation and Parole
Provides probation and parole services to adult and juvenile offenders for Bradford County judicial district.
The primary focus of the department is to provide supervision, care and rehabilitation to adults and juveniles sentenced or released to the community, consistent with the protection of the public interest and community.
301 Main St.
Towanda, PA 18848
Eligibility: Adult and Juvenile offenders in Bradford County.
Hours: Monday through Friday 8:00am - 5:00pm
SEAMAAC
Philadelphia - Health & Social Services
Provides holistic support services for immigrants and refugees. Assists elders, adults, and families on employment support, digital literacy, Digital Navigator helpline, naturalization assistance, public benefits, health insurance, intimate partner violence, ESL, health access, information and referral, case management, advocacy, community programs, and collaboration with other health care and social service providers. Provides voter registration, voter education, and voter protection supports.
SEAMAAC
1711 South Broad Street
Philadelphia, PA 19148
Eligibility: Primary serves immigrants and refugees
Hours: Monday through Friday, 9:00am to 5:00pm
Montour County Children & Youth
Danville - Protective Services
Offers the investigation of reports of child abuse, neglect or abandonment; document substantiated cases; provide for the temporary placement of children who, for their own protection, have been removed from the custody of the adults who are responsible for their care; work with families who are experiencing a problem with child abuse with the objective of facilitating continued family unification or reunification; and provide ongoing supportive services for children in permanent placement.
435 East Front Street
Danville, PA 17821
Eligibility: Serves children who are residents of Montour County.
Hours: Monday through Friday, 9:00am to 4:00pm
Lycoming/Clinton Joinder Board
Lycoming County - Protective Services
Performs mandatory investigation of all reports of suspected physical, sexual, and emotional abuse and serious physical neglect.
200 East Street
Williamsport, PA 17701
Eligibility: Residents of Lycoming County
Hours: Monday through Friday, 8:00am - 4:30pm
Arc of Northeastern Pennsylvania
Scranton - Advocacy Services
Advocacy promotes and protects the civil rights of children and adults with IDD. The Arc's professional advocates provide assistance and information sharing to individuals and families on such matters as available supports, public education, employment and housing. Information is shared with local, state and federal legislators to ensure policies promote the best interest of individuals with IDD.
115 Meadow Avenue
Scranton, PA 18505
Eligibility: Intellectual and developmental disabilities/Autism
Hours: Monday through Friday, 8:30am to 4:30pm
Office hours vary - please call to leave message or email
Snyder County Children and Youth Services
Selinsgrove - Kinship Care
Offers arrangements in which the full time care, supervision, nurturing, and protection of a minor child is the responsibility of a friend of family member, tribal or clan member, or another adult who has a long-standing relationship with the child, or the family in situations where the child cannot live with his or her parents.
713 Bridge Street, Suite 15
Selinsgrove, PA 17870
Eligibility: Residents of Snyder County
Hours: Monday through Friday, 8:00am to 4:00pm
Snyder County Children and Youth Services
Selinsgrove - Child Protective Services
Investigates reports of child abuse, neglect, or abandonment; documents substantiated cases; and provides for the temporary placement of children who, for their own protection, have been removed from the custody of the adults who are responsible for their care.
713 Bridge Street, Suite 15
Selinsgrove, PA 17870
Eligibility: * Children and youth experiencing abuse, neglect, and/or abandonment

* Residents of Snyder County

*
Hours: Monday through Friday, 8:00am to 4:00pm
Union County Children and Youth Services
Lewisburg - Protective Services
Investigates and documents reports of child abuse, neglect, or abandonment; provides for the temporary placement of children who have been removed from the custody of the adults who are responsible for their care; works with families who are experiencing a problem with child abuse; and provides ongoing supportive services for children in permanent placement.
1610 Industrial Boulevard, Suite 200
Lewisburg, PA 17837
Eligibility: * Residents of Union County

* Children age 17 and younger

* Suspected of being physically, sexually, or emotionally abused
Hours: Monday through Friday, 8:30am to 4:30pm, emergency services 24/7.
Luzerne County Children & Youth Services
Child Protective Services
Investigates reports of child abuse, neglect or abandonment; document substantiated cases; provide for the temporary placement of children who, for their own protection, have been removed from the custody of the adults who are responsible for their care; work with families who are experiencing a problem with child abuse with the objective of facilitating continued family unification or reunification; and provide ongoing supportive services for children in permanent placement.
8 West Broad Street
Suite 500
Hazleton, PA 18201
Eligibility: Children of Luzerne County, Greater Hazleton area.
Hours: 24/7
Luzerne County Children & Youth Services
Child Protective Services
Investigates reports of child abuse, neglect or abandonment; document substantiated cases; provide for the temporary placement of children who, for their own protection, have been removed from the custody of the adults who are responsible for their care; work with families who are experiencing a problem with child abuse with the objective of facilitating continued family unification or reunification; and provide ongoing supportive services for children in permanent placement.
111 North Pennsylvania Boulevard
Suite 110
Wilkes Barre, PA 18701
Eligibility: Children of Luzerne County
Hours: 24/7
Lackawanna County Area Agency on Aging
Adult Protective Services
Takes reports on suspected elder abuse and investigate these reports under the Older Adults Protective Services Act. Professional investigator will determine whether the older adult is in need of Protective Services. Protective.
Services will also assist the older adult in securing a safe environment and making sure his or her needs are met.
123 Wyoming Avenue Floor 4
Scranton, PA 18503
Eligibility: Lackawanna County residents, age 60 years and older.
Hours: On-Call worker available after hours
Lackawanna County Court Administration
Adult Probation/Parole - Lackawanna County - Lackawanna County Adult Probation/Parole Office
Adult Probation protects the citizens in the Lackawanna County community while providing supervision services for all clients on probation, intermediate punishment or parole sentences.

Services of the probation office are:
Presentence Investigations for the Judiciary,
Pre-Trial Bail Reports,
Probation/Parole Supervision,
Pre-trial urine screenings,
Drug Treatment and Intermediate Punishment Courts,
DUI Treatment Court,
ARD Probation supervision,
Mental Health Treatment Court
, Veterans Court,
Re-Entry and Co-Occurring Courts,
SCRAM (Alcohol Monitoring), House Arrest and bail monitoring
, G.P.S. satellite monitoring.
130 North Washington Avenue
Third Floor
Scranton, PA 18503
Hours: Monday - Friday 9:00 AM - 4:00 PM
Chester County Department of Aging Services
West Chester - Chester County Department of Aging Services - Older Adult Protective Services
Chester County Department of Aging Services CCDAS is mandated to receive and investigate reports of suspected abuse, neglect, exploitation and abandonment of incapacitated Chester County residents aged 60 and older and to provide activities, resources and supports to detect, prevent, reduce and eliminate these conditions.
601 Westtown Road, Suite 130
Government Services Center
West Chester, PA 19380
Eligibility: Chester County residents.
Hours: 24/7
Chester County Department of Aging Services
West Chester - Chester County Department of Aging Services - Assessments and Care Management
Provides assessment to determine if individuals qualify for expense assistance towards cost of care. Types of care include:

Personal Boarding Homes
Nursing Facilities
601 Westtown Road, Suite 130
Government Services Center
West Chester, PA 19380
Eligibility: Chester County residents aged 60 and over. Further eligibility determined
during assessment.
Hours: Monday through Friday, 8:30am to 5:00pm
Chester County Department of Aging Services
West Chester - Chester County Department of Aging Services - CENTRAL INTAKE
Provides free information and referral services, and benefits counseling to older adults in Chester County.
601 Westtown Road, Suite 130
Government Services Center
West Chester, PA 19380
Eligibility: Chester County residents aged 60 and over.
Hours: Monday through Friday, 9:00am to 5:00pm
Berks County Adult Probation and Parole Office
Berks County Services Center - Adult Probation and Parole
Provides supervision and services aimed at rehabilitating offenders. Also offers protection, remuneration, and education of the community.
633 Court Street, 7th Floor
Reading, PA 19601
Eligibility: * Adults age 18 and older

* Residents of Berks County
Hours: Monday through Friday, 8:00am to 5:00pm
Greater Reading Mental Health Alliance
Adult Advocacy
Advocate with and on behalf of adults by asserting and protecting their rights, obtaining appropriate services and benefits and resolving problems, complaints and grievances.
1234 Penn Avenue
Wyomissing, PA 19610
Eligibility: No limitations
Hours: Monday through Friday, 8:30am to 4:30pm
Lehigh County Office of Aging and Adult Services
Committed to supporting and empowering the well being of adults of all ages, residing in Lehigh County. Information and assistance is provided to enable individuals to remain active, healthy, productive and independent in their community.
Senior Services include:
- PA MEDI
- Adult day care
- Assessment
- Care Management
- Caregiver Support Program
- Cedarview Apartments
- Health and Wellness
- Homemaker/home support (18-59 years of age)
- Housing case management/housing assistance
- Information and assistance
- Neighborhood senior centers
- PA LINK to Aging and Disability Resources (www.lehighnorthamptonlink.org)
- Ombudsman program
- Personal care
- Protective services
- Transportation
Click here to find information on subsidized housing, home health care, personal care homes, nursing homes, retirement communities, etc
17 South Seventh Street, Room 230
Lehigh County Government Center
Allentown, PA 18101
Eligibility: Adults over 60
Hours: Monday through Friday, 8:30am to 4:00pm; Emergency service 24/7
Mifflin County Crime Victim Services
Crime Victim Services
Identifies and protects the rights of crime victims and witnesses by ensuring that the victims are treated with dignity, compassion, and respect during criminal proceedings.
20 North Wayne Street
Mifflin County Courthouse, DA's Office
Lewistown, PA 17044
Eligibility: All victims who have been affected by crime
Hours: Monday through Friday, 8:00am to 4:00pm
Pennsylvania Department of Aging
Protective Services
Investigates reports of abuse, neglect, abandonment and financial exploitation.
305 Chamber Plaza
Charleroi, PA 15022
Eligibility: Individuals ages 60 and over who may be the victims of abuse,
abandonment, exploitation, or neglect.
Hours: Call anytime to report abuse.
Pennsylvania Department of Aging
Elder Abuse Hotline
Abuse reports can be made on behalf of an older adult whether the person lives in their home or in a care facility such as a nursing facility, personal care home, hospital, etc. The reporters may remain anonymous and have legal protection from retaliation, discrimination and civil or criminal prosecution.
Common signs and symptoms of abuse may include:
• Isolation
• Weight loss
• Bruises or broken bones
• Increased confusion
• Unusual withdrawals from any account
• Signing over one’s home to another
555 Walnut Street
Fifth Floor
Harrisburg, PA 17101
Eligibility: Older adults or any person who believes that an older adult is being
abused, neglected, exploited or abandoned
Hours: 24/7
Blair Senior Services
Altoona - Adult Protective Custody
Provides crisis intervention services for older adults who may be victims, or potential victims, of elder abuse, abandonment, exploitation and neglect.
1320 12th Avenue
Altoona, PA 16601
Eligibility: Older adults age 60 or older.
Hours: Monday through Friday, 8:00am to 4:00pm
Lycoming County Children and Youth Services
Sharwell Building - Protective Services
Investigates reports of child abuse, neglect or abandonment; document substantiated cases; provide for the temporary placement of children who, for their own protection, have been removed from the custody of the adults who are responsible for their care; work with families who are experiencing a problem with child abuse with the objective of facilitating continued family unification or reunification; and provide ongoing supportive services for children in permanent placement.
200 East Street
Williamsport, PA 17701
Eligibility: Anyone can report concerns about the welfare or safety of a child.
Hours: Monday through Friday, 8:00am to 4:30pm; Crisis Intervention Services
24/7
Centre County Human Services - Office of Aging
Bellefonte - Protective Services
Provides protective services to the older adult population whom are at imminent risk of danger. The Office of Aging has the ability to accept Reports of Abuse, to investigate these reports; to assess the needs of clients at risk. The goal is to develop and coordinate the implementation of services designed to reduce or eliminate the risk of danger to the client’s person or property.
420 Holmes Street
Suite 245
Bellefonte, PA 16823
Eligibility: An older adult in need of Protective Services must be:

* 60 years of age or older

* Reside in Pennsylvania

* Be incapacitated

* Have no responsible caretaker

* Be at imminent risk of death or danger to his/her person or
property
Hours: Protective Services are provided 24 hours a day, 365 days a year.
Domestic Violence Center of Chester County
Oxford - Children's Services - Oxford
Provides individual and group counseling; recreational activities; advocacy services for children living in the Emergency Shelter, Transitional Housing; liason service for children needing to enroll in or leave a school for safety purposes; referrals to other agencies and resources are also provided as needed. Provides child care during adult support group meetings, as well as for other activities such as court appearances when scheduled in advance.
35 North Third Street
Oxford, PA 19363
Eligibility: Dependent children of domestic violence survivors in Chester County
Hours: Monday through Sunday, 1:00pm to 9:00pm
Domestic Violence Center of Chester County
Kennett Square - Children's Services - Kennett Square
Provides individual and group counseling; recreational activities; advocacy services for children living in the Emergency Shelter, Transitional Housing; liason service for children needing to enroll in or leave a school for safety purposes; referrals to other agencies and resources are also provided as needed. Provides child care during adult support group meetings, as well as for other activities such as court appearances when scheduled in advance.
731 West Cypress Street
Kennett Square, PA 19348
Eligibility: Dependent children of domestic violence survivors in Chester County
Hours: Monday through Friday, 1:00pm to 9:00pm
Domestic Violence Center of Chester County
Coatesville - Children's Services - Coatesville
Provides individual and group counseling; recreational activities; advocacy services for children living in the Emergency Shelter, Transitional Housing; liason service for children needing to enroll in or leave a school for safety purposes; referrals to other agencies and resources are also provided as needed. Provides child care during adult support group meetings, as well as for other activities such as court appearances when scheduled in advance.
1001 East Lincoln Highway, Suite 103
Coatesville, PA 19320
Eligibility: Dependent children of domestic violence survivors in Chester County
Hours: Monday through Sunday, 1:00pm to 9:00pm
Domestic Violence Center of Chester County
Phoenixville - Children's Services - Phoenixville
Provides individual and group counseling; recreational activities; advocacy services for children living in the Emergency Shelter, Transitional Housing; liason service for children needing to enroll in or leave a school for safety purposes; referrals to other agencies and resources are also provided as needed. Provides child care during adult support group meetings, as well as for other activities such as court appearances when scheduled in advance.
Eligibility: Dependent children of domestic violence survivors in Chester County
Hours: Monday through Sunday, 1:00pm to 9:00pm
Geisinger Health System
Geisinger Shamokin Area Community Hospital - Home Health Care and Hospice
For patients recovering from an accident, surgery or illness, or who are living with a chronic or acute medical condition, our home care service provides 24/7 access to healthcare in the comfort of your home.

Our hospice specialists offer the services and support patients and families need when treatment is no longer the best option for care.
4200 Hospital Rd
Coal Township, PA 17866
Hours: 24/7
Messiah Lifeways
Adult Day Services
Provides care and supervision in a protective setting for dependent adults living in the community during some portion of a 24-hour day. Presents an alternative to nursing home care, thus delaying placement in an institution. Aims to maintain the highest possible level of function among our members and to provide respite to their caregivers. Offers the following activities and services: Multiple Therapies to Support Socialization (Art, Music, etc), Board Games, Arts & Crafts, Bingo, Exercise, Medical services, a Nutritious hot meal, and a morning and afternoon snack.
100 Mount Allen Drive
Mechanicsburg, PA 17055
Eligibility: Adults age 60 and older with physical and mental impairments and problems
relating to Alzheimer's Disease and similar disorders of chronic
illness
Hours: Call for information
York County Government - York County Human Services Department
York County Human Services - York County Area Agency on Aging - Adult Protective Services
  • Statewide Elder Abuse HOTLINE: 1-800-490-8505
    The goal of the Protective Services Department is to insure that the basic health and safety of all older adults are met in the least restrictive setting possible, and that no older adult should remain at imminent risk to person or property.

    Elder abuse may involve one or more of the following:
    • Abuse
    • Neglect
    • Exploitation
    • Abandonment



    Abuse may occur when a caregiver fails to meet the needs of the older person or when older people fail to take care of themselves.

    Protective Services are provided under one or more of the following conditions:
    • 60 years of age or older
    • Incapacitated person
    • Unable to obtain or perform services necessary to maintain physical or mental health
    • No responsible caretaker
    • Imminent risk of his/her person or property

  • 2401 Pleasant Valley Road
    York, PA 17402
    Eligibility: Anyone who suspects elder abuse
    Hours: Office hours: Monday through Friday, 8:00am to 4:30pm
    On-Call 24 hours/7 days a week
    York County Government - York County Human Services Department
    York County Human Services - York County Area Agency on Aging - Care Management Services
    Offers comprehensive needs assessment and periodic comprehensive reassessment. Developes a plan of care and discharge when appropriate.
    2401 Pleasant Valley Road
    York, PA 17402
    Eligibility: County adult residents age 60 and older
    Hours: Monday through Friday, 8:00am to 4:30pm
    Office of Adult and Family Services, Delaware County
    Upper Darby - Domestic Abuse Project
    The Domestic Abuse Proejct provides an emergency shelter to adults and their dependent children at imminent risk of physical abuse.
    20 South 69th Street
    3rd Floor
    Upper Darby, PA 19082
    Eligibility: Individuals and families in Delaware County
    Hours: 24/7
    Perry County Office of Aging
    Perry County Area Agency on Aging - Protective Services
    Provides protection for older adults who lack the capacity to protect themselves and are at risk of abuse, exploitation or abandonment.

    Service also provides for detection, reduction, correction or elimination of abuse to older adults.
    315 Keystone Way
    New Bloomfield, PA 17068
    Eligibility: Anyone 60 years and older
    Hours: Call for information
    Perry County Office of Aging
    Perry County Area Agency on Aging - Adult Protective Services
    Offers investigation of physical, mental or sexual abuse, neglect by self or caregiver, financial exploitation, or abandonment of a person 60 years old or older.
    315 Keystone Way
    New Bloomfield, PA 17068
    Eligibility: Residents or their family
    Hours: Call for information
    Perry County Office of Aging
    Perry County Area Agency on Aging - Ombudsman
    Investigates complaints from nursing homes and residents that they are being denied their rights.
    315 Keystone Way
    New Bloomfield, PA 17068
    Eligibility: Residents or their family
    Hours: Call for information
    Wayne County Human Services
    Wayne County Area Agency on Aging - Protective Services
    Receives reports concerning adults in need of protective services. A protective services worker will investigate reports received and take immediate steps to reduce any risks to the older adult.
    323 10th Street
    Honesdale, PA 18431
    Eligibility: Persons age 60 years or older, residing in Wayne County
    Hours: Agency hours: Monday through Friday from 8:00 am to 4:00 pm; 24/7
    Emergency services
    Wyoming County Children & Youth
    Tunkhannock - Protective Services
    The Wyoming County Children and Youth Services investigates reports of child abuse, neglect or abandonment; document substantiated cases; provide for the temporary placement of children who, for their own protection, have been removed from the custody of the adults who are responsible for their care; work with families who are experiencing a problem with child abuse with the objective of facilitating continued family unification or reunification; and provide ongoing supportive services for children in permanent placement.
    819 Hunter Highway
    Suite #1
    Tunkhannock, PA 18657
    Hours: Call for more information.
    Berks Community Health Center
    2nd Street - Health Insurance Enrollment
    Assist individuals to enroll in the Marketplace - Pennie (under the Affordable Care Act), CHIP, Medicaid, or Medicare Savings Programs.
    430 North 2nd Street
    Reading, PA 19601
    Eligibility: Residents of Berks County
    Hours: Open Enrollment for health insurance is November 1 through January 15.
    Berks Community Health Center
    Penn Street - Health Insurance Enrollment
    Assist individuals to enroll in the Marketplace - Pennie (under the Affordable Care Act), CHIP, Medicaid, or Medicare Savings Programs.
    838 Penn Street
    Reading, PA 19602
    Eligibility: Residents of Berks County
    Hours: Open Enrollment for health insurance is November 1 through January 15.
    Berks Community Health Center
    Rockland - Health Insurance Enrollment
    Assist individuals to enroll in the Marketplace - Pennie (under the Affordable Care Act), CHIP, Medicaid, or Medicare Savings Programs.
    1110 Rockland Street
    Reading, PA 19604
    Eligibility: Residents of Berks County
    Hours: Open Enrollment for health insurance is November 1 through January 15.
    Berks Community Health Center
    Oakbrook - Health Insurance Enrollment
    Assist individuals to enroll in the Marketplace - Pennie (under the Affordable Care Act), CHIP, Medicaid, or Medicare Savings Programs.
    1040 Liggett Avenue
    Reading, PA 19611
    Eligibility: Residents of Berks County
    Hours: Open Enrollment for health insurance is November 1 through January 15.
    Dauphin County Area Agency on Aging
    Protective Services: Elder Abuse Taskforce
    Provides protective services for those 60 years old or older who are at risk of abuse, neglect, exploitation, or abandonment with access to services to protect their health, safety and welfare.
    2 South Second Street
    Dauphin County Administration Building,
    Harrisburg, PA 17101
    Eligibility: Anyone 60 years old and up in need of protective services
    Hours: Monday through Friday, 8:00am to 4:30pm
    Dauphin County Area Agency on Aging
    Northern Dauphin Human Services Center Agency on Aging - Protective Services
    Provides protective services for those 60 years old or older who are at risk of abuse, neglect, exploitation, or abandonment with access to services to protect their health, safety, and welfare.
    295 State Dr
    Elizabethville, PA 17023
    Eligibility: Anyone 60 years old and up in need of protective services
    Hours: Call for information
    Greater Erie Community Action Committee
    Central Office - GED Preperation Classes/Adult Education
    For students needing basic skill instruction. The Adult Basic and GED Preparation Classes allow students to work toward their goals, passing the GED test, attending college/vocational training, getting a job or learning skills needed to be promoted.
    18 West 9th Street
    Erie, PA 16501
    Eligibility: Age 17 or older and not enrolled in high school.
    Hours: Monday through Friday, 8:30am to 4:30pm
    Greater Erie Community Action Committee
    Central Office - Older Adult Protective Services
    Older Adult Protective Services provides 24-hour access to caseworkers who investigate abuse, neglect, exploitation, and abandonment of persons 60 years of age and older.
    18 West 9th Street
    Erie, PA 16501
    Eligibility: - Age 60 or older. - Health and welfare at an imminent risk - Lack the
    capacity to protect themselves - No responsible caregiver
    Hours: 24/7
    Office of Human Services (Area Agency on Aging)
    Information and Referral
    Consists of the provision of information about services and facilities to all older persons or their families requesting it. Service activities include: A brief assessment (screening) of the inquirer's problem and situation to make a possible appropriate referral, provision of relevant information and referral to community resources, and a follow-up as appropriate.
    118 Center Street
    PO Box A
    Ridgway, PA 15853
    Eligibility: Older adults and their families
    Hours: Monday through Friday, 8:00am to 4:00pm Call for more information.
    Office of Human Services (Area Agency on Aging)
    Protective Services
    Investigates reports of abuse, neglect (including self-neglect), abandonment, and financial exploitation of individuals age 60 and older.
    118 Center Street
    PO Box A
    Ridgway, PA 15853
    Eligibility: Serves adults age 60 and over
    Hours: Call for more information.
    Potter County Human Services
    Roulette - Older Adult Protective Services
    Referrals for those who are at risk of serious injury, death, or financial exploitation. Services offered to reduce or remove risks to the older adult.
    62 North Street
    Roulette, PA 16746
    Eligibility: 60+, Potter County residents.
    Hours: Monday through Friday, 8:00am to 4:30pm
    Potter County Human Services
    Roulette - Area Agency on Aging (AAA)
    Support seniors and their families and with special services; acts as an advocate on behalf of seniors; and helps to ensure seniors' legal, financial, physical and medical rights are protected. Helps prevent physical, mental or financial abuse of older adults. Assists seniors enjoy the highest level of independence and functioning possible. Offers information to seniors and their families that will enable them to make informed and educated choices.
    62 North Street
    Roulette, PA 16746
    Eligibility: Older persons age 60 and who are residents of Potter County.
    Hours: Call or visit website for more information.
    Active Aging, Inc.
    Meadville Center - Supportive Care at Home
    Provides services in the homes of eligible adults who require assistance with bathing, grooming, dressing, ambulation, meal prep or supplemental housekeeping. Persons receiving this service may have a difficult time completing these activities on their own. With this service, older adult can remain independent at home. Services may include: Personal Care, Caregiver Support, Emergency Response System, Care Management, Home Delivered Meals, Protective Services, and Nursing Home Transitional Care.
    1034 Park Avenue
    Meadville, PA 16335
    Eligibility: Adults ages 60 and over.
    Hours: Call or visit website for more information.
    Clarion Area Agency on Aging
    Clarion - Protective Services
    Protective services are provided to incapacitated older adults unable to perform or obtain services that are necessary to maintain physical or mental health, for whom there is no responsible caretaker and who are in imminent danger to person or property. Services are available 24 hours a day and after normal working hours 911 should be called.
    16 Venture Lane
    Clarion, PA 16214
    Eligibility: Call for more information.
    Hours: Monday through Friday, 8:30am to 4:30pm Call 911 after hours, weekends &
    holidays
    Mature Resources Area Agency on Aging
    Clearfield - Older Adult Protective Services
    Protects individuals from abuse, neglect, and exploitation by investigating and providing or arranging services necessary to alleviate or prevent further abuse.
    116 South Second Street
    Clearfield, PA 16830
    Eligibility: Older adults and persons with disabilities
    Hours: 24/7
    Community Nursing Services of North East
    Home Health
    Provides the following services for in-home care; skilled nursing, physical therapy, occupational therapy, speech therapy, social work and home health aide.
    7 Park Street
    North East, PA 16428
    Eligibility: Patients must be homebound and have a skilled need.
    Hours: Normal office hours: Monday through Friday, 8:00am to 4:30pm; Nurse
    available after hours as needed.
    Erie County Department of Human Services
    Office of Children and Youth
    Keeping children safe and respectfully engage families by using community-based services and support in order to assist families to successfully care for their children.
    154 West 9th Street
    Erie, PA 16501
    Eligibility: Call or visit the website for more information.
    Hours: Monday through Friday, 8:30am to 5:00pm
    Experience Inc.
    Warren - Protective Services
    The program includes a broad range of legal, medical, and social intervention on behalf of the older adult. The goal of protective services is to reduce or eliminate the risk of abuse, abandonment, exploitation, and neglect.
    905 Fourth Avenue
    Warren, PA 16365
    Eligibility: Individuals age 60 and older who are at risk of physical, psychological,
    and sexual abuse, neglected or self-neglect, and/or exploitation.
    Individuals may reside in the community or within a licensed facility.
    Hours: Monday through Friday, 8:00am to 4:00pm
    Women's Resource Center
    Lackawanna County - Support Services
    Provides ongoing empowerment counseling, tailored to individual needs, to victims, children and significant others. This includes crisis, economic and educative counseling. Additionally, support groups are held regularly for adults or teens who are survivors of domestic violence, rape, sexual assault and sexual harassment.
    The Barbara J. Hart Justice Center provides legal assistance to program participants, including representation, consultation and court preparation. Services include safety planning, Protection From Abuse orders, child custody, child support, divorce, nuisance ordinances from landlords, evictions, consumer debt, banking and tax issues, immigration issues, and employment cases.
    Eligibility: Survivors of domestic abuse and sexual assault.
    Hours: Monday through Friday, 8:30am to 4:30pm Hotline, 24/7
    Women's Resource Center
    Susquehanna County - Support Services
    Provides ongoing empowerment counseling, tailored to individual needs, to victims, children and significant others. This includes crisis, economic and educative counseling. Additionally, support groups are held regularly for adults or teens who are survivors of domestic violence, rape, sexual assault and sexual harassment.
    The Barbara J. Hart Justice Center provides legal assistance to program participants, including representation, consultation and court preparation. Services include safety planning, Protection From Abuse orders, child custody, child support, divorce, nuisance ordinances from landlords, evictions, consumer debt, banking and tax issues, immigration issues, and employment cases.
    Eligibility: Victims, children, and their significant others
    Hours: Monday through Friday, 8:30am to 4:30pm Hotline, 24/7
    Luzerne County District Attorney
    Victim/Witness Services
    The Victim/Witness Services Unit serves as a liason from the District Attorney's Office to the victims of crime, additionally interacting with Adult and Juvenile Probation, Luzerne County Correctional Facility, and police departments throughout Luzerne County. The Victim/Witness Services Unit also works with victims whose Protection From Abuse (PFA) orders have been violated.
    200 North River Street
    Wilkes Barre, PA 18711
    Hours: Monday- Friday, 9:00 am to 4:30 pm
    Mifflin Juniata Area Agency on Aging
    Protective Services
    Conducts investigations for abuse, neglect, exploitation, and abandonment. Receives reports of individuals aged 18-59 who may need protective services, forwarding them to our investigating agency, Liberty Health Corporation.
    1 Buena Vista Circle
    Lewistown, PA 17044
    Eligibility: Adults age 60 and older
    Hours: Monday through Friday, 8:00am to 4:00pm
    Franklin County Government
    Franklin County Area Agency on Aging - Older Adult Protective Services
    Provides investigations to incapacitated older adults 60+, unable to perform or obtain services that are necessary to maintain physical or mental health, for whom there is no responsible caretaker, and who are in imminent danger to person or property. Reports of abuse, neglect, exploitation, and abandonment of care-dependent individuals 18+ are accepted 24/7. Agency staff is available to receive reports, investigate (60+), and take necessary actions regarding abuse, neglect, exploitation, or abandonment for (60+).
    600 Norland Avenue
    Suite 11
    Chambersburg, PA 17201
    Eligibility: Residents of Franklin County 60 and older and those 18+ who are dependent care individuals.
    Hours: 24 Hours/7 Days a Week
    BSST Area Agency On Aging
    Towanda - Adult Protective Services
    Provides protective services to older adults who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.
    220 Main Street, Unit 2
    Towanda, PA 18848
    Eligibility: Residents of Bradford County age 60 and older
    Hours: 24/7
    BSST Area Agency On Aging
    Towanda - Adult Protective Services
    Provides protective services to older adults who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.
    220 Main Street, Unit 2
    Towanda, PA 18848
    Eligibility: Residents of Susquehanna County age 60 and older
    Hours: 24/7
    BSST Area Agency On Aging
    Towanda - Adult Protective Services
    Provides protective services to older adults who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.
    220 Main Street, Unit 2
    Towanda, PA 18848
    Eligibility: Residents of Sullivan County age 60 and older
    Hours: 24/7
    BSST Area Agency On Aging
    Towanda - Adult Protective Services
    Provides protective services to older adults who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.
    220 Main Street, Unit 2
    Towanda, PA 18848
    Eligibility: Residents of Tioga County age 60 and older
    Hours: 24/7
    BSST Area Agency On Aging
    BSST Susquehanna County Area Agency on Aging - Adult Protective Services
    Provides protective services to older adults who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.
    157 Spruce Street, Suite 1
    Montrose, PA 18801
    Eligibility: Residents of Bradford County age 60 and older
    Hours: 24/7
    BSST Area Agency On Aging
    BSST Susquehanna County Area Agency on Aging - Adult Protective Services
    Provides protective services to older adults who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.
    157 Spruce Street, Suite 1
    Montrose, PA 18801
    Eligibility: Residents of Susquehanna County age 60 and older
    Hours: 24/7
    BSST Area Agency On Aging
    BSST Susquehanna County Area Agency on Aging - Adult Protective Services
    Provides protective services to older adults who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.
    157 Spruce Street, Suite 1
    Montrose, PA 18801
    Eligibility: Residents of Sullivan County age 60 and older
    Hours: 24/7
    BSST Area Agency On Aging
    BSST Susquehanna County Area Agency on Aging - Adult Protective Services
    Provides protective services to older adults who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.
    157 Spruce Street, Suite 1
    Montrose, PA 18801
    Eligibility: Residents of Tioga County age 60 and older
    Hours: 24/7
    BSST Area Agency On Aging
    BSST Tioga County Area Agency on Aging - Adult Protective Services
    Provides protective services to older adults who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.
    48 Plaza Lane
    Wellsboro, PA 16901
    Eligibility: Residents of Bradford County age 60 and older
    Hours: 24/7
    BSST Area Agency On Aging
    BSST Tioga County Area Agency on Aging - Adult Protective Services
    Provides protective services to older adults who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.
    48 Plaza Lane
    Wellsboro, PA 16901
    Eligibility: Residents of Susquehanna County age 60 and older
    Hours: 24/7
    BSST Area Agency On Aging
    BSST Tioga County Area Agency on Aging - Adult Protective Services
    Provides protective services to older adults who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.
    48 Plaza Lane
    Wellsboro, PA 16901
    Eligibility: Residents of Sullivan County age 60 and older
    Hours: 24/7
    BSST Area Agency On Aging
    BSST Tioga County Area Agency on Aging - Adult Protective Services
    Provides protective services to older adults who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.
    48 Plaza Lane
    Wellsboro, PA 16901
    Eligibility: Residents of Tioga County age 60 and older
    Hours: 24/7
    BSST Area Agency On Aging
    BSST Sullivan County Area Agency on Aging - Adult Protective Services
    Provides protective services to older adults who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.
    245 Muncy Street, Suite 205
    Laporte, PA 18626
    Eligibility: Residents of Bradford County age 60 and older
    Hours: 24/7
    BSST Area Agency On Aging
    BSST Sullivan County Area Agency on Aging - Adult Protective Services
    Provides protective services to older adults who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.
    245 Muncy Street, Suite 205
    Laporte, PA 18626
    Eligibility: Residents of Susquehanna County age 60 and older
    Hours: 24/7
    BSST Area Agency On Aging
    BSST Sullivan County Area Agency on Aging - Adult Protective Services
    Provides protective services to older adults who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.
    245 Muncy Street, Suite 205
    Laporte, PA 18626
    Eligibility: Residents of Sullivan County age 60 and older
    Hours: 24/7
    BSST Area Agency On Aging
    BSST Sullivan County Area Agency on Aging - Adult Protective Services
    Provides protective services to older adults who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.
    245 Muncy Street, Suite 205
    Laporte, PA 18626
    Eligibility: Residents of Tioga County age 60 and older
    Hours: 24/7
    Family Service Association of Northeastern PA
    Clinical and Casework Programming - Guardianship Program
    The Guardianship Program enhances the quality of life and protects the interests of our most vulnerable adult and aged community members. FSA NEPA provides services to persons age 18 years of age and over who have been declared incapacitated by the court in keeping with the Guardianship Act. Staff are involved in making decisions on behalf of individuals in regards to their financial resources and other issues regarding their physical health and safety.
    31 West Market Street
    Wilkes-Barre, PA 18701
    Eligibility: 18 years of age and over who have been declared incapacitated by the
    court.
    Hours: Monday through Friday, 8:30am to 5:00pm After hour crisis service
    Schuylkill County Office of Senior Services
    Protective Services
    Investigation of elder abuse complaints. Intervention by intensive caseworkers to older adults who are at imminent risk due to abandonment, neglect, abuse or exploitation.
    110 East Laurel Boulevard
    Pottsville, PA 17901
    Eligibility: Age 60 and older who are residents of Schuylkill County
    Hours: Monday through Friday, 8:30am to 4:30pm
    Schuylkill County Office of Senior Services
    Provides support and services to enable older adults to continue to live in their homes and communities. Services may include Care Management, Assessment, Protective Services, Information and Assistance, PA MEDI (Insurance Counseling), Health and Wellness Programs, adult day services, in home meals, personal emergency response system, personal care, transportation, and caregiver support. The agency also has 5 Senior Centers throughout the County in which participants can enjoy a Congregate Meal and Programming.
    110 East Laurel Boulevard
    Pottsville, PA 17901
    Eligibility: Schuylkill County residents over the age of 60
    Hours: Monday through Friday, 8:30am to 4:30pm
    YWCA Hanover
    Safe Home
  • 24 hour Confidential Hotline (717)632-0007
    • Referrals made for Temporary or Emergency Safe Shelter
      Please, note: Safe Home is not a shelter in itself.

    • Legal Advocacy, including assistance with filing a Protection From Abuse Order
    • Coordination with other social service agencies that may provide assistance with health, finances, housing, drug/alcohol treatment, support groups, children's services, employment/training, food, furniture, clothing, and more
    • Referral and Support
    • Child Therapy
    • W.E.A.V.E. (Women's Empowerment Against Violent Environments), an Adult Support Group with Free Child Care during group
    • Community Education for all groups, includes Educational Speakers and/or age-appropriate Outreach Materials
    • Volunteer Opportunities (717)637-2125 x 241
    • Accompaniment and/or Transportation to Appointments/Hearings, including civil and criminal hearings
    • Options Counseling and Crisis Response
    • Free childcare if it is
  • 23 West Chesnut Street
    Hanover, PA 17331
    Eligibility: Victims of physical and/or emotional abuse. Victims of domestic violence
    and human trafficking.
    Hours: Monday through Friday, 6:00am to 6:00pm
    Berks County Area Agency on Aging
    Reading - Protective Service/Elder Abuse
    Agency staff are available 24 hours a day to receive reports, investigate and take necessary actions regarding abuse, neglect, exploitation or abandonment for people age 60 and over.
    633 Court Street
    8th Floor
    Reading, PA 19601
    Eligibility: Any person who believes that an older adult (60 years of age and older)
    is being abused, neglected, exploited or abandoned
    Hours: Monday through Friday, 8:00am to 5:00pm, Emergency on call 24/7
    Lebanon County Area Agency on Aging
    Information and Referral
    Provides information on Home Delivered Meals, In-Home Services, Personal Emergency Response Systems, Senior Housing, Transportation, Adult Daycare, Prime Time Health, Caregiver Support, Insurance counseling, PACE, Tax/Rent rebates, Senior centers, Volunteer Opportunities, Protective Services, Nursing Home Transition, Level of Care Assessments, Medicaid Waiver program, or any other issues of concern to senior citizens.
    710 Maple Street
    Second Floor
    Lebanon, PA 17046
    Eligibility: Most programs are provided to those who are 60 years of age or older.
    Programs are also available to individuals needing Protective
    Services, those who need Level of Care assessments, or those in need
    of insurance information that receive Disability or Medicare.
    Hours: Monday through Friday, 8:00am to 4:30pm; Protective Services on call 24/7
    Lebanon County Area Agency on Aging
    Protective Services/Ombudsman Services
    Protective Services available for residents of Lebanon County who are 60 years old or older. Protective Service referrals for residents under age 60 will be sent to the Under 60 Protective Service agency.

    Ombudsman services available for residents of Lebanon County who reside in an Assisted Living Facility, Personal Care Home or Nursing Home.
    710 Maple Street
    Second Floor
    Lebanon, PA 17046
    Eligibility: Protective Services

    * Available for residents of Lebanon County who are 60 years old or
    older. Protective Service referrals for residents under age 60

    * Will be sent to the Under 60 Protective Service agency. Ombudsman
    services

    * Available for residents of Lebanon County who reside in an
    Assisted Living Facility, Personal Care Home or Nursing Home.
    Hours: Protective Services On call 24/7
    Tioga County Government
    Wellsboro - Probation and Parole
    Provides the Court of Common Pleas and community an effective and efficient delivery of correctional services involving the supervision of both Adult and Juvenile offenders being especially concerned with public safety along with coordinating activities designed to allow offenders to become productive members of society. Provides a variety of services including Court Reporting Networking Evaluations, offender supervision and community protection, and electronic monitoring.
    Also offers various forms of community service, allowing offenders to work off their fines and fees while developing skills that they can incorporate into a crime free lifestyle.
    118 Main Street
    Wellsboro, PA 16901
    Eligibility: Tioga county adult and juvenile offenders as determined by the court.
    Hours: Monday through Friday, 8:00am to 4:30pm
    Lebanon County Probation
    Lebanon County Probation Services - Probation Services
    Provides supervision to adult and juvenile offenders, provides recommendations to the court, protection of the community, and collection enforcement of court ordered fees, fines, costs, and restitution.
    508 Oak Street
    Lebanon, PA 17042
    Eligibility: Individuals ordered to supervision services by the Court of Common Pleas
    Hours: Monday through Friday, 8:00am to 5:00pm
    Pennsylvania Department of Human Services
    Abuse of Adults with Disabilities Reporting Helpline
    Provides protective services to adults who have a physical or mental disabilities. Anyone who suspects that an adult is the victim of abuse, neglect, exploitation, or abandonment should call the statewide protective services hotline.
    7th and Foster Street #333
    Harrisburg, PA 17120
    Eligibility: Adults 18 to 59 years of age.
    Hours: 24/7
    Women's Center of Beaver County
    Administrative Office - Medical and Legal Advocacy
    Provides 24 hour helpline, counseling, emergency shelter, court and hospital accompaniment, support groups, adult, professionals and children's educational programs, children's counseling and therapy services for victims of domestic violence and sexual assault. No cost services.
    Eligibility: Victims of domestic violence and sexual assault
    Hours: 24/7
    Jewish Family and Community Services
    Pittsburgh - Senior Services
    Jewish Family and Community Services
    Pittsburgh - Guardianship Services
    Armstrong County Area Agency on Aging
    Kittanning - General Information
    Armstrong County Area Agency on Aging
    Kittanning - Adult Protective Services
    Pennsylvania Personal Care Home Division
    Southwest Regional Office - Consumer Complaints
    Beaver County Office on Aging
    Beaver Falls - Older Adult Protective Services
    Beaver County Office on Aging
    Beaver Falls - Aging Services
    Ursuline Support Services
    Pittsburgh - Supportive Living Enhancement Program (SLEP)
    Achieva
    Beaver County - Advocacy and Family Support Services
    Achieva
    Allegheny County - Advocacy and Family Support Services
    Achieva
    Westmoreland County - Advocacy and Family Support Services
    Allegheny County Area Agency on Aging
    Administrative Headquarters - Older Adult Protective Services
    Allegheny County Area Agency on Aging
    Administrative Headquarters - SeniorLine
    Catholic Charities of the Diocese of Pittsburgh
    Challenges: Options in Aging, New Castle Center - Lawrence County Older Adult Protective Services
    Catholic Charities of the Diocese of Pittsburgh
    Challenges: Options in Aging, New Castle Center - Lawrence County Area Agency on Aging
    Center for Victims
    Pittsburgh - Dialogue and Resolution
    Family Resources
    Administrative Headquarters - Counseling Center
    Area Agency on Aging of Somerset County
    Administrative Headquarters - Protective Services
    Butler County Area Agency on Aging
    Administrative Headquarters - Older Adult Protective Services
    Mercer County Area Agency on Aging
    Mercer - Protective Services
    Mercer County Area Agency on Aging
    Mercer - Guardianship Services
    Mercer County Area Agency on Aging
    Mercer - Area Agency on Aging
    Southwestern Pennsylvania Area Agency on Aging
    Aging Services
    Southwestern Pennsylvania Area Agency on Aging
    Aging Services
    Southwestern Pennsylvania Area Agency on Aging
    Fayette County Services to Seniors - Protective Services
    Southwestern Pennsylvania Area Agency on Aging
    Fayette County Services to Seniors - Aging Services
    Southwestern Pennsylvania Area Agency on Aging
    Fayette County Services to Seniors - Aging Services
    Southwestern Pennsylvania Human Services
    Protective Services
    Summit Legal Aid
    Administrative Headquarters, Washington County - Protection from Abuse
    Summit Legal Aid
    Fayette County - Protection from Abuse
    Summit Legal Aid
    Greene County - Protection from Abuse
    Summit Legal Aid
    Somerset County - Protection from Abuse
    Summit Legal Aid
    Westmoreland County - Protection from Abuse
    Summit Legal Aid
    Cambria County - Protection from Abuse
    Summit Legal Aid
    Clarion County - Protection from Abuse
    Arise
    New Castle - Domestic Violence Shelter Services
    Washington County Court of Common Pleas
    Audit Division Orphan's Court - Audit Division Orphan's Court Washington County
    Westmoreland County Area Agency on Aging
    Area Agency on Aging Services
    Westmoreland County Area Agency on Aging
    Protective Services for Seniors
    Aging Services
    Protective Services
    Aging Services
    Excela Health
    Excela Health - Crisis Center - Crisis Response Center
    Northampton County Area Agency On Aging
    Northampton County Area Agency on Aging - Northampton County Area Agency On Aging
    Sullivan County Children & Youth Services
    Dushore - Protective Services
    Columbia - Montour Aging Office, Inc.
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    Angels on Call
    NO PROGRAM1 NAME
    Second Family Memory Care Center
    Wilkes Barre - Second Family Memory Care Center
    STEP, Inc.
    STEP Office of Aging - Clinton County - Protective Services
    STEP, Inc.
    STEP Office of Aging - Lycoming County - Protective Services
    Monroe County Children and Youth Services
    Stroudsburg - Protective Services
    Monroe County Area Agency on Aging
    Stroudsburg - Adult Protective Services
    Union-Snyder Agency on Aging, Inc.
    Protective Services
    Complete Care Strategies
    King of Prussia - Geriatric Care Management
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    Domestic Violence Services
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    Courts and Criminal Justice, York County Government
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    Courts and Criminal Justice, York County Government
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    SEAMAAC
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    Lycoming/Clinton Joinder Board
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    Arc of Northeastern Pennsylvania
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    Adult Advocacy
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    Oxford - Children's Services - Oxford
    Domestic Violence Center of Chester County
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    Domestic Violence Center of Chester County
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    Geisinger Health System
    Geisinger Shamokin Area Community Hospital - Home Health Care and Hospice
    Messiah Lifeways
    Adult Day Services
    York County Government - York County Human Services Department
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    Office of Adult and Family Services, Delaware County
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    Central Office - Older Adult Protective Services
    Office of Human Services (Area Agency on Aging)
    Information and Referral
    Office of Human Services (Area Agency on Aging)
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    Potter County Human Services
    Roulette - Older Adult Protective Services
    Potter County Human Services
    Roulette - Area Agency on Aging (AAA)
    Active Aging, Inc.
    Meadville Center - Supportive Care at Home
    Clarion Area Agency on Aging
    Clarion - Protective Services
    Mature Resources Area Agency on Aging
    Clearfield - Older Adult Protective Services
    Community Nursing Services of North East
    Home Health
    Erie County Department of Human Services
    Office of Children and Youth
    Experience Inc.
    Warren - Protective Services
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    Victim/Witness Services
    Mifflin Juniata Area Agency on Aging
    Protective Services
    Franklin County Government
    Franklin County Area Agency on Aging - Older Adult Protective Services
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    Family Service Association of Northeastern PA
    Clinical and Casework Programming - Guardianship Program
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    YWCA Hanover
    Safe Home
    Berks County Area Agency on Aging
    Reading - Protective Service/Elder Abuse
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