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CONTACT Helpline
ERAP Hotline
Serves as the hotline for Dauphin ERAP program. The application process is currently paused at this time: not accepting new applications.
PO Box 90035
Harrisburg, PA 17109
Eligibility: * Qualify for unemployment benefits OR experienced a reduction in income, incurred significant costs, or experienced other financial hardship due directly or indirectly to COVID-19 that threaten the household’s ability to pay the costs of the rental property when due

* Demonstrate a risk of experiencing homelessness or housing instability, which may include past due rent and utility notices and eviction notices

* Must be at 80% Area Median Income or below
Hours: Monday through Friday, 8:00am to 8:00pm
Digital Navigation Services (Translation Services Available)
Provides assistance with:
  • low cost Internet or phone options
  • assistance with connecting to WIFI/wireless networks
  • learning how to use your smart phone as a hotspot wireless network
  • using your smartphone to access your email, calendar, or other apps
  • using a computer, tablet, or other devices
  • information on school registration, remote learning support, and other educational needs for your children.
Hotspots are also available.
1711 South Broad Street
Philadelphia, PA 19148
Eligibility: Recent immigrants and refugees living in Philadelphia
Hours: Monday, Tuesday, and Wednesday, 12:00pm - 4:00pm.

If residents call outside of these hours, they are encouraged to leave a message for a callback that they will receive in 1 to 2 business days.
CONTACT Helpline
ERAP Hotline
Digital Navigation Services (Translation Services Available)
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