Utility Bill Payment Plan Negotiation Assistance

1 Matching Service Providers

Pennsylvania Public Utility Commission

Utility Assistance Programs

Assists with consumer complaints against PUC-regulated utility companies (including telephone complaints), utility bill payment plan negotiation, and utility disconnect programs. Offers electric, gas, and water service shutoff programs.

400 North Street
Harrisburg, PA 17120

Eligibility: * Information on Income Requirements for Protected Customers Family
Size - Income at 300% of Federal Poverty Guidelines 1- $38,280 2-
$51,720 3- $65,160 4- $78,600 5- $92,040 6- $105,480 7- $118,920
8- $132,360 For each additional family member: $13,440 Additional
information on Federal Poverty Guidelines Please, click here. OR
cut and paste web site in your browser:
https://aspe.hhs.gov/system/files/aspe-files/107166/2020-percentage-poverty-tool.pdf

Hours: Monday through Friday, 8:00am to 4:00pm

Pennsylvania Public Utility Commission
Utility Assistance Programs

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This site is not for emergencies. Dial 911 if you have an emergency.Dial 988 if you are in mental health distress or are considering self harm.

This site is not for emergencies. Dial 911 if you have an emergency.
Dial 988 if you are in mental health distress or are considering self harm.