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ACT In Faith of Greater West Chester
ACT in Faith - Financial Assistance and Community Cupboard
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212 South High Street
West Chester, PA 19382
West Chester, PA 19382
Eligibility:
Residency in the West Chester zip codes.
Hours:
Mondays, 10:00am to 12:00pm Wednesdays, 1:00pm to 3:00pm
Thursdays,10:30am to 12:00pm
Action Wellness
Action Wellness - Housing Services
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1216 Arch Street
6th Floor
Philadelphia, PA 19107
6th Floor
Philadelphia, PA 19107
Eligibility:
Provides services to people struggling with HIV Disease and other
chronic illnesses, the LGBTQ community, and people who are at risk
for contracting HIV Disease.
Hours:
Monday through Friday, 9:00am to 5:00pm
Casa Guadalupe Center
Casa Guadalupe Center - Utility Assistance
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218 North 2nd Street
Allentown, PA 18101
Allentown, PA 18101
Eligibility:
Low income PPL customers
Hours:
Weekdays, 8:30am to 4:00pm
Commission on Economic Opportunity
Utility Payment Assistance - Commission on Economic Opportunity - Tunkhannock
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819 Hunter Highway
Wyoming County Human Services Bldg
Tunkhannock, PA 18657
Wyoming County Human Services Bldg
Tunkhannock, PA 18657
Hours:
Mon-Fri 8:00am-4:00pm
Commission on Economic Opportunity
Utility Payment Assistance Commission on Economic Opportunity Hazleton
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100 West Broad Street Suite 11
Broad Street Exchange Bldg.
Hazleton, PA 18201
Broad Street Exchange Bldg.
Hazleton, PA 18201
Hours:
Mon-Fri 8:30am- 5:00pm (Closed from 12:00-1:00pm)
Community Action Committee of the Lehigh Valley
CACLV - PPL OnTrack
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1337 East Fifth Street
Bethlehem, PA 18015
Bethlehem, PA 18015
Eligibility:
Low income residents
Hours:
Monday through Friday, 8:30am to 4:30pm
Community Action Partnership of Lancaster County
CAP - Outreach Columbia
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400 Chestnut Street
Columbia, PA 17512
Columbia, PA 17512
Eligibility:
Low income persons or families; Referral needed by utility provider
Hours:
All staff are working remotely, no walk-in hours
Community Action Partnership of Lancaster County
CAP - Outreach Ephrata
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560 South Reading Road
Ephrata, PA 17522
Ephrata, PA 17522
Eligibility:
Low income persons or families; Referral needed by utility provider
Hours:
All staff are working remotely, no walk-in hours
Community Action Partnership of Lancaster County
CAP - Outreach Solanco
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349 Buck Road
Suite 1
Quarryville, PA 17566
Suite 1
Quarryville, PA 17566
Eligibility:
Low income persons or families; Referral needed by utility provider
Hours:
All staff are working remotely, no walk-in hours
Community Action Partnership of Lancaster County
CAP - Outreach Lancaster
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601 South Queen Street
Lancaster, PA 17603
Lancaster, PA 17603
Eligibility:
Low income persons or families; Referral needed by utility provider
Hours:
All staff are working remotely, no walk-in hours
Community Progress Council, Inc.
Community Progress Council, Hanover
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- CPC is seeing WIC participants on a limited basis so current women and children receiving WIC benefits continue to have access to formula and food.
- All Early Head Start, Head Start and PreK classrooms operated by CPC are closed.
- We are processing HEMAP applications Promoting self-sufficiency by helping clients understand and navigate available services in the community. One on one guidance to help clients become self-sufficient by providing assistance with job searching, job applications, resume building, financial literacy/budgeting, and navigating social service programs with referrals. Able to process Dollar Energy Grant Fund applications, Columbia Gas CAP applications, and Adams Electric Project Helping Hands applications for utility assistance. OTHER SERVICES:
- Office of Vocational Rehabilitation (OVR) on Tuesday and Thursday
- Community Progress Council's WIC on Monday, Wednesday and Friday
- Offers Home Buyers Workshops as well as credit/debt counseling hosted by Community Progress Counsel Housing Program
135 Baltimore Street
2nd Floor
Hanover, PA 17331
2nd Floor
Hanover, PA 17331
Eligibility:
Serves Hanover area and under 150% of the Federal Poverty
Guidelines and below. POVERTY INCOME GUIDELINE CHART: (Here is a
website updated regularly)
Site Link: >Click Here to be Directed to the Site OR cut and paste web site: https://www.payingforseniorcare.com/longtermcare/federal-poverty-level.html2019 Poverty Guidelines for Annual Income: Persons in
Household.....100%........150%........200%
1...........................$12,490.....$18,735.....$24,980
2...........................$16,910.....$25,365.....$33,820
3...........................$21,330.....$31,995.....$42,660
4...........................$25,750.....$38,625.....$51,500
5...........................$30,170.....$45,255.....$60,340
6...........................$34,590.....$51,885.....$69,180
7...........................$39,010.....$58,515.....$78,020
8...........................$43,430.....$65,145.....$86,860
Site Link: >Click Here to be Directed to the Site OR cut and paste web site: https://www.payingforseniorcare.com/longtermcare/federal-poverty-level.html
Hours:
Monday through Friday, 8:30am to 5:00pm
Easton Area Neighborhood Centers
Easton Area Neighborhood Centers - Utility Assistance
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902 Philadelphia Road
Easton, PA 18042
Easton, PA 18042
Eligibility:
UGI customers
Hours:
Monday through Friday, 8:30am to 4:30pm
Families First
Families First - Utility Assistance
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1620 Teels Road
Housed in Wind Gap Middle School
Pen Argyl, PA 18072
Housed in Wind Gap Middle School
Pen Argyl, PA 18072
Eligibility:
Individuals and families residing within the Pen Argyl School
District
Hours:
Monday through Friday, 8:00am to 4:00pm; Evenings by appointment
Help Hotline
Help Hotline
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Church of Transfiguration,
Box B
Blue Ridge Summit, PA 17214
Box B
Blue Ridge Summit, PA 17214
Eligibility:
Residents of the Blue Ridge
Summit area are eligible for assistance
Hours:
By appointment only.
Integra Home Counseling
Integra Home Counseling Inc.
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3110 Route 611
Tannersville, PA 18372
Tannersville, PA 18372
Eligibility:
Call for information.
Hours:
Monday through Friday: 8 am to 7 pm Saturday & Sunday: As needed We
are closed on Major Holidays.
Jubilee Association
Jubilee Association - Social Services
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2005 Wyandotte Street
Pittsburgh, PA 15219
Pittsburgh, PA 15219
Eligibility:
20 years of age and up; based on the size of the family or poverty
level. All of Allegheny County.
Hours:
Sunday through Saturday, 9:00am to 1:00pm
PA Public Utility Commission
PA Public Utility Commission (PUC)
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As of October, 8th, 2020, due to COVID-19, Pennsylvania Public Utility Commission (PUC) Chairman Gladys Brown Dutrieuille modified the March, 2020 order suspending utility terminations. Enhanced Consumer Protections Details of each of these items may be found by clicking here. OR cut and paste web site in your browser: https://www.puc.pa.gov/press-release/2020/puc-enhances-utility-protections-for-families-businesses-struggling-with-financial-impact-of-covid-19
- Special Outreach to Customers At-Risk of Termination – Utilities must reach out to individual residential and commercial customers whose unpaid balances put them at-risk of termination after the PUC moratorium is lifted on November 9th, 2020.
- Payment Arrangements for Small Businesses – Utilities shall offer a payment arrangement for a period of no less than 18 months to small business customers, as defined by a utility’s tariff.
- Waiver of Connection/Reconnection Fees – Utilities shall waive all connection, reconnection and deposit fees for protected customers.
- No Late Payment Charges – Late payment charges are waived for protected customers.
- Additional Medical Certificates – Two additional medical certificates shall be accepted by utilities for eligible customers.
- Flexible Income Verification – Utilities and the PUC’s Bureau of Consumer Services can utilize flexible methods to verify customer income for assistance programs, payment plans and qualification as a protected customer NOTE for utility concerns regarding PAYMENT PLANS, BILLING ISSUES and/or SERVICE: 1. Consumers should always call their utility provider first to make payment arrangements or share concern. 2. IF that effort is unsuccessful, consumers may call 1-800-692-7380 3. Based on the intake process this office may or may not be able to help resolve the issue. CONSUMER COMPLAINTS: This office investigates and attempts to resolve consumer complaints against regulated companies; monitors companies for compliance with regulations; educates public on consumer rights and responsibilities; and provides background information on the rate-making process.
400 North Street
Harrisburg, PA 17120
Harrisburg, PA 17120
Eligibility:
Information on Income Requirements for Protected Customers
Family Size - Income at 300% of Federal Poverty Guidelines
1- $38,280 2- $51,720 3- $65,160 4-
$78,600 5- $92,040 6- $105,480 7- $118,920
8- $132,360 For each additional family member:
$13,440 Additional information on Federal Poverty Guidelines
Please, click here. OR cut and paste web site
in your browser:
https://aspe.hhs.gov/system/files/aspe-files/107166/2020-percentage-poverty-tool.pdf
Hours:
Monday through Friday, 8:00am to 4:00pm
Pennsylvania American Water
Pennsylvania American Water - H2O Help to Others Program (Administered by the Dollar Energy Fund)
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800 West Hersheypark Drive
Hershey, PA 17033
Hershey, PA 17033
Eligibility:
Pennsylvania American Water customers only - low-income customers,
based on Federal Poverty Income Guidelines
Hours:
24/7 for emergency; Non-emergency: Monday through Friday, 7:00am to
7:00pm
PPL Electric Utilities Corp
PPL Electric - OnTrack Payment Plan
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827 Hausman Road
Allentown, PA 18104
Allentown, PA 18104
Hours:
Mon - Fri 9:00 am - 10:00 pm, Power outage 24/7
PPL Electric Utilities Corp
PPL Electric - Payment Assistance
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827 Hausman Road
Allentown, PA 18104
Allentown, PA 18104
Hours:
Mon - Fri 8:00 am - 5:00 pm
Regional Housing Legal Services
Pennsylvania Utility Law Project (PULP)
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118 Locust Street
Harrisburg, PA 17101
Harrisburg, PA 17101
Eligibility:
Currently, PULP accepts cases from income-eligible clients who are:
Facing termination of utility services (including electric,
gas, water, and sewer service or telephone)
- Seeking to reconnect to utility service or to connect to service at a new residence
- Having trouble paying their utility bills and/or having issues enrolling in utility universal service programs such as the Customer Assistance Program
- Have been denied weatherization and/or energy efficiency improvements in their home
Hours:
Call for information
Salvation Army - Lehigh Valley Area Services
Salvation Army Allentown - Utility Assistance
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144 North Eighth Street
Allentown, PA 18101
Allentown, PA 18101
Eligibility:
Residents of Lehigh County
Hours:
Monday through Friday, 8:30am to 4:00pm (Closed 12:00pm to 1:00pm
for lunch)
Salvation Army - Lehigh Valley Area Services
Salvation Army Bethlehem - Utility Assistance
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521 Pembroke Road
Bethlehem, PA 18018
Bethlehem, PA 18018
Eligibility:
Individuals residing in Bethlehem
Hours:
Monday through Friday, 8:30 am to 4:00pm
Salvation Army - Lehigh Valley Area Services
Salvation Army Easton Corps - Utility Service Payment Assistance
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1110 Northampton Street
Easton, PA 18042
Easton, PA 18042
Eligibility:
UGI gas customers, must meet income guidelines to qualify for
services.
Hours:
Monday through Friday, 8:30am to 4:00pm (Closed 12:00pm to 1:00pm
for lunch)
Salvation Army - Lehigh Valley Area Services
Salvation Army Pen Argyl - Utility Assistance Programs
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301 West Main Street
Pen Argyl, PA 18072
Pen Argyl, PA 18072
Eligibility:
Individuals residing in the Slate Belt
Hours:
Monday through Friday, 8:30am to 4:00pm
Salvation Army - Reading
Salvation Army Reading - Utility and Housing Assistance
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301 South Fifth Street
Reading, PA 19602
Reading, PA 19602
Eligibility:
Eligibility varies. Contact the office for details.
Hours:
Monday through Friday, 8:30am to 4:00pm
Salvation Army - Ridgway Worship and Service Center
Salvation Army - Ridgway Worship and Service Center - Metered Utility Assistance
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245 Main Street
Ridgway, PA 15853
Ridgway, PA 15853
Eligibility:
Lives in Elk County and have received a shut off notice. The must
have exhausted all other resources and still be unable to pay.
Hours:
Monday to Friday, 10:00am to 2:00pm
Salvation Army - Somerset Service Center
Salvation Army - Somerset Service Center
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334 West Main Street
Suite 100
Somerset, PA 15501
Suite 100
Somerset, PA 15501
Hours:
Monday through Friday, 9:00am to 3:00pm
Schuylkill Community Action Program
Schuylkill Community Action - Utility Assistance
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225 North Center Street
Pottsville, PA 17901
Pottsville, PA 17901
Eligibility:
Varies with utility program
Hours:
Monday through Friday, 8:00am to 4:00pm
Strawberry Mansion Community Development Corporation
Community Association of Strawberry Mansion
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2829 West Diamond Street
Philadelphia, PA 19121
Philadelphia, PA 19121
TREHAB
TREHAB - Bradford Community Services - Utility Assistance and Mediation Programs
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424-428 Main Street
2nd Floor
Towanda, PA 18848
2nd Floor
Towanda, PA 18848
Hours:
Monday through Friday from 7:30am to 3:30pm
TREHAB
Utility Program Assistance - Honesdale - TREHAB
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100 4th Street
Suite 20
Honesdale, PA 18431
Suite 20
Honesdale, PA 18431
Hours:
Monday through Friday from 7:30am to 3:30pm
TREHAB
Utility Mediation Program - Mehoopany - TREHAB
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5 Crackerjack Lane
Mehoopany, PA 18629
Mehoopany, PA 18629
Hours:
Monday through Thursday from 7:00am to 5:00pm
TREHAB
TREHAB - Sullivan Community Services - Utility Program Assistance
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210 Center Street
Dushore, PA 18614
Dushore, PA 18614
Hours:
Monday through Wednesday fro 7:00am to 5:00pm, Thursday from 7:00am
to 4:30pm
TREHAB
Utility Mediation Program - Montrose - TREHAB
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36 Public Avenue
Montrose, PA 18801
Montrose, PA 18801
Hours:
Varies by Program
TREHAB
Housing Services - Montrose - TREHAB
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36 Public Avenue
Montrose, PA 18801
Montrose, PA 18801
Eligibility:
Varies with program.
Hours:
varies with program
TREHAB
Utility Program Assistance - Wellsboro - TREHAB
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115 Heartwood Lane
Wellsboro, PA 16901
Wellsboro, PA 16901
Hours:
Monday through Thursday from 8:30am to 4:00pm
Union-Snyder Community Action Agency
Energy Assistance - Union-Snyder Community Action Agency
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713 Bridge Street
Suite 10
Selinsgrove, PA 17870
Suite 10
Selinsgrove, PA 17870
Hours:
Monday, Wednesday, Thursday, and Friday, 8:30am to 4:00pm and
Tuesday, 9:30am to 4:00pm
ACT In Faith of Greater West Chester
ACT in Faith - Financial Assistance and Community Cupboard
ACT in Faith - Financial Assistance and Community Cupboard
Action Wellness
Action Wellness - Housing Services
Action Wellness - Housing Services
Casa Guadalupe Center
Casa Guadalupe Center - Utility Assistance
Casa Guadalupe Center - Utility Assistance
Commission on Economic Opportunity
Utility Payment Assistance - Commission on Economic Opportunity - Tunkhannock
Utility Payment Assistance - Commission on Economic Opportunity - Tunkhannock
Commission on Economic Opportunity
Utility Payment Assistance Commission on Economic Opportunity Hazleton
Utility Payment Assistance Commission on Economic Opportunity Hazleton
Community Action Committee of the Lehigh Valley
CACLV - PPL OnTrack
CACLV - PPL OnTrack
Community Action Partnership of Lancaster County
CAP - Outreach Columbia
CAP - Outreach Columbia
Community Action Partnership of Lancaster County
CAP - Outreach Ephrata
CAP - Outreach Ephrata
Community Action Partnership of Lancaster County
CAP - Outreach Solanco
CAP - Outreach Solanco
Community Action Partnership of Lancaster County
CAP - Outreach Lancaster
CAP - Outreach Lancaster
Community Progress Council, Inc.
Community Progress Council, Hanover
Community Progress Council, Hanover
Easton Area Neighborhood Centers
Easton Area Neighborhood Centers - Utility Assistance
Easton Area Neighborhood Centers - Utility Assistance
Families First
Families First - Utility Assistance
Families First - Utility Assistance
Help Hotline
Help Hotline
Help Hotline
Integra Home Counseling
Integra Home Counseling Inc.
Integra Home Counseling Inc.
Jubilee Association
Jubilee Association - Social Services
Jubilee Association - Social Services
PA Public Utility Commission
PA Public Utility Commission (PUC)
PA Public Utility Commission (PUC)
Pennsylvania American Water
Pennsylvania American Water - H2O Help to Others Program (Administered by the Dollar Energy Fund)
Pennsylvania American Water - H2O Help to Others Program (Administered by the Dollar Energy Fund)
PPL Electric Utilities Corp
PPL Electric - OnTrack Payment Plan
PPL Electric - OnTrack Payment Plan
Regional Housing Legal Services
Pennsylvania Utility Law Project (PULP)
Pennsylvania Utility Law Project (PULP)
Salvation Army - Lehigh Valley Area Services
Salvation Army Allentown - Utility Assistance
Salvation Army Allentown - Utility Assistance
Salvation Army - Lehigh Valley Area Services
Salvation Army Bethlehem - Utility Assistance
Salvation Army Bethlehem - Utility Assistance
Salvation Army - Lehigh Valley Area Services
Salvation Army Easton Corps - Utility Service Payment Assistance
Salvation Army Easton Corps - Utility Service Payment Assistance
Salvation Army - Lehigh Valley Area Services
Salvation Army Pen Argyl - Utility Assistance Programs
Salvation Army Pen Argyl - Utility Assistance Programs
Salvation Army - Reading
Salvation Army Reading - Utility and Housing Assistance
Salvation Army Reading - Utility and Housing Assistance
Salvation Army - Ridgway Worship and Service Center
Salvation Army - Ridgway Worship and Service Center - Metered Utility Assistance
Salvation Army - Ridgway Worship and Service Center - Metered Utility Assistance
Salvation Army - Somerset Service Center
Salvation Army - Somerset Service Center
Salvation Army - Somerset Service Center
Schuylkill Community Action Program
Schuylkill Community Action - Utility Assistance
Schuylkill Community Action - Utility Assistance
Strawberry Mansion Community Development Corporation
Community Association of Strawberry Mansion
Community Association of Strawberry Mansion
TREHAB
TREHAB - Bradford Community Services - Utility Assistance and Mediation Programs
TREHAB - Bradford Community Services - Utility Assistance and Mediation Programs
TREHAB
Utility Program Assistance - Honesdale - TREHAB
Utility Program Assistance - Honesdale - TREHAB
TREHAB
Utility Mediation Program - Mehoopany - TREHAB
Utility Mediation Program - Mehoopany - TREHAB
TREHAB
TREHAB - Sullivan Community Services - Utility Program Assistance
TREHAB - Sullivan Community Services - Utility Program Assistance
TREHAB
Utility Mediation Program - Montrose - TREHAB
Utility Mediation Program - Montrose - TREHAB
TREHAB
Utility Program Assistance - Wellsboro - TREHAB
Utility Program Assistance - Wellsboro - TREHAB
Union-Snyder Community Action Agency
Energy Assistance - Union-Snyder Community Action Agency
Energy Assistance - Union-Snyder Community Action Agency