5 Matching Service Providers
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PPL Electric Utilities Corp
Allentown - OnTrack Payment Plan
Working with local agencies, OnTrack offers a payment plan to existing PPL clients. OnTrack will pay for the difference in monthly electric bill, as long as clients pay the OnTrack bill in full by each monthly due date. Reduced monthly payments are based on each household's income.
827 Hausman Road
Allentown, PA 18104
Hours: Mon - Fri 9:00 am - 10:00 pm, Power outage 24/7
PPL Electric Utilities Corp
Allentown - Payment Assistance
Helps clients pay an overdue bill, set up a payment plan, restart a previous payment agreement, or request a due date extension.
827 Hausman Road
Allentown, PA 18104
Hours: Mon - Fri 8:00 am - 5:00 pm
PPL Corporation
Lancaster - Electric Service Provider
Regional electric utility provider.
Provides specialized customer assistance programs such as:
* Operation HELP: Pays energy bills for eligible customers (funds can be used to help pay for any fuel source, including oil, coal, kerosene, electric, etc.) low income customers. OpHELP is administered by CAP.
* OnTrack: A special payment plan that offers reduced monthly payments, protection from shutoffs and debt forgiveness. For residential customers who are struggling to pay their bills. OnTrack is administered by CAP.
* Customer Assistance & Referral Evaluation Service (CARES): A personalized service for customers experiencing bill payment problems due to temporary hardship.
* Rebates and Savings Programs - : Offers programs to help customers save energy.
Call 866-306-2479
* Refrigerator and Freezer Recycling
* Appliance Rebates
* Home energy surveys/energy analysis

Optional billing programs include:
* Budget billing which allows customers to pay about th
651 Delp Road
Lancaster, PA 17601
Eligibility: Varies per program
Hours: Office: call center hours Monday through Friday, 8:00am to 5:00 pm;
Emergency service available 24/7
KleinLife
Somerton - In Home Support Program
Provides short term in home interventions designed to help seniors live independently in their homes. There are also a limited number of long term services available with customized, flexible service plans at little to no cost depending on eligibility.

Short term services include:

- Personal Care
- Home Delivered Meals
- Homemaker Services
- Home Adaptations/Equipment
- Incontinence Supplies
- Heavy-Duty Cleaning
- Minor Home Repairs
- Utility Bill Payment Assistance
- Rent Payment Assistance
- Extermination Services
- Transportation Services

Long-term services include: Home Delivered Meals, Medical Transportation ,Senior Companion Services
10100 Jamison Avenue
Philadelphia, PA 19116
Eligibility: Call for information
Hours: Monday through Thursday, 7:30am to 9:30pm; Friday, 7:30am to 5:30pm
Saturday, 1:00pm to 5:30pm; Sunday, 12:00pm to 5:30pm
Pennsylvania Public Utility Commission
Utility Assistance Programs
Assists with consumer complaints against PUC-regulated utility companies (including telephone complaints), utility bill payment plan negotiation, and utility disconnect programs. Offers electric, gas, and water service shutoff programs.
400 North Street
Harrisburg, PA 17120
Eligibility: * Information on Income Requirements for Protected Customers Family
Size - Income at 300% of Federal Poverty Guidelines 1- $38,280 2-
$51,720 3- $65,160 4- $78,600 5- $92,040 6- $105,480 7- $118,920
8- $132,360 For each additional family member: $13,440 Additional
information on Federal Poverty Guidelines Please, click here. OR
cut and paste web site in your browser:
https://aspe.hhs.gov/system/files/aspe-files/107166/2020-percentage-poverty-tool.pdf
Hours: Monday through Friday, 8:00am to 4:00pm
PPL Electric Utilities Corp
Allentown - OnTrack Payment Plan
PPL Electric Utilities Corp
Allentown - Payment Assistance
PPL Corporation
Lancaster - Electric Service Provider
KleinLife
Somerton - In Home Support Program
Pennsylvania Public Utility Commission
Utility Assistance Programs
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