Assists individuals in the Greater Pittsburgh Area who believe they have experienced housing discrimination (in rental, sales, mortgage, or homeowner's insurance processes) by enforcing fair housing laws, aiding persons with disabilities with requesting reasonable accommodations, and providing community outreach and education. Services include advocacy, assistance in filing reasonable accommodation requests and fair housing complaints, investigating discrimination claims, references to qualified attorneys, education of landlords and real estate professions, and building community awareness.

Offers assistance to improve the political, educational, social, and economic status of minority groups.

Seeks to eliminate racial prejudice, to keep the public aware of the adverse effects of racial discrimination, and to take lawful action to secure its elimination.

Provides information and referral to people of all ages with disabilities. Can assist in many areas such as abuse and neglect, access to community services, discrimination, ADA compliance issues, education, etc. The help can include information, referral to other organizations, advocacy and legal action. Provides assistance on legal issues to attorneys and others and provides education and training on a variety of issues to consumers, families, advocates, and professionals.

Handles complaints regarding violation of state discrimination laws (including AIDS discrimination). Promotes equal opportunity in education, prevents and responds to civil tension and provides information, support and outreach to Pennsylvania communities.

Receives and processes complaints of alleged discrimination, including but not limited to, discrimination in employment, housing, education, public accommodations and lending. In addition, familial status is a protected class in the area of housing.