Local Resources
Search local utilities resources in Pennsylvania with PA 211. Select a resource and enter your zip code to look for programs in your area. To get help from one of our resource navigators with anything from housing to mental health to employment, text your zip code to 898-211 or dial 211.
Internet service providers that offer their services at below normal rates for people who meet age, disability, income, need or other requirements.
Programs that pay all or a portion of the electric service expenses of people whose electricity has been or is at risk of being shut off including any reconnection fees that may apply. Also included are non-emergency programs like those funded through the federal Low Income Home Energy Assistance Program (LIHEAP), also referred to as LIEAP or HEAP in some states, that provide home energy assistance, generally in the form of a credit, for low-income households that apply. The assistance is usually available once per calendar year (or heating season). Electric service payment assistance programs may have age, income, disability, need or other eligibility requirements.
Electric utility companies that halt the practice of shutting off electric service to customers as a penalty for overdue bills and temporarily restore electricity to households whose service has been suspended, usually at the request of government officials and leaders when members of the public are being asked to remain in their homes due to public health concerns.
Programs that pay all or a portion of the gas service expenses of people whose gas has been or is at risk of being shut off including any reconnection fees that may apply. Also included are non-emergency programs like those funded through the federal Low Income Home Energy Assistance Program (LIHEAP), also referred to as LIEAP or HEAP in some states, that provide home energy assistance, generally in the form of a credit, for low-income households that apply. The assistance is usually available once per calendar year (or heating season). Gas service payment assistance programs may have age, income, disability, need or other eligibility requirements.
Programs that pay all or a portion of the home heating fuel expenses of people who are unable to purchase the resources to heat their homes without assistance. Also included are non-emergency programs like those funded through the federal Low Income Home Energy Assistance Program (LIHEAP), also referred to as LIEAP or HEAP in some states, that provide home energy assistance for low-income households that apply, usually once per calendar year; and programs that pay for firewood, propane, butane, kerosene, coal or other bulk fuels that are used for heating or cooking purposes in situations where people have no other means of acquiring them. Heating fuel payment assistance programs may have age, income, disability, need or other eligibility requirements.
Programs that pay all or a portion of the water service expenses of people whose water has been or is as risk of being shut off including any reconnection fees that may apply. Included are programs that provide assistance with combined water/sewer bills in communities where sewer payments are bundled with payments for water services. Water service payment assistance programs may have age, income, disability, need or other eligibility requirements.
Programs that pay all or a portion of sewer service expenses of people who are unable to pay their bills in communities where sewer services are billed separately from water services. Sewer service payment assistance programs may have age, income, disability, need or other eligibility requirements.
Programs, generally funded through utility rates, that prohibit utility disconnections during severe weather for households with vulnerable members including people who are ill or elderly or have disabilities or other hardships. In some jurisdictions, low income individuals and families may qualify. Regulations vary from state to state , but generally specify high and/or low temperatures that trigger a disconnection ban (though some jurisdictions in the U.S. require a special order by the Public Utility Commission) and explicit eligibility criteria. In some areas, the regulations apply year-round to people with serious illnesses.
Programs that help people negotiate manageable utility bill payment plans in situations where there are some resources available for this purpose.
