PA 211 is looking for qualified candidates across the state! PA 211 is a statewide nonprofit organization that connects members of the public to health and human service agencies designed to help meet an array of needs. Learn more about employment opportunities below by following the links to our PA 211 provider partners’ websites.

Remote Positions

Northwestern Pennsylvania

Temporary 211 Resource Navigator

The 211 Resource Navigator is the heart of 211. The Resource Navigator is trained to interact with a person in need, provide the best referrals available, and follow-up to make sure assistance has been received. The individual handles customer inquiries by phone, text, chat, or email from individuals seeking assistance with human services resources while maintaining complete confidentiality.

Requirements: High School Diploma/GED and 2 years customer service experience. Bilingual (English/Spanish) preferred.
Salary: $15/hour, increased to $16/hour after 250 hours worked and satisfactory performance review. Bilingual applicants (English/Spanish) start at $16/hour, increased to $17/hour after 250 hours worked and satisfactory performance review.

  • This position is a contract funded temporary position with the possibility to become permanent based on funding and performance.
  • Candidates must live in Northwestern Pennsylvania.

Local Positions by City

Harrisburg

Please check back later for positions in Harrisburg!

Lancaster

Please check back later for positions in Lancaster!

Pittsburgh

Please check back later for positions in Pittsburgh!

Wilkes-Barre

Please check back later for positions in Wilkes-Barre!

PA 211 operates via independent provider partners across Pennsylvania. PA 211, Inc., the owner of pa211.org, guides statewide coordination for the PA 211 network, but is a separate 501(c)(3) from our PA 211 regional provider partners. PA 211, Inc.’s goal for this webpage is to publicize job openings at independent PA 211 centers across the state. Unless otherwise noted, the employer is one of PA 211’s regional service delivery partners and all recruiting and hiring decisions are subject to that employer’s policies. All questions about hiring should be directed to the specific organization offering the position, which is linked below each job description on this page.

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