Duquesne Light
Duquesne Light - Payment Assistance Programs - Customer Assistance Program (CAP)
Provides assistance to low-income customers at or below 150% of the Federal poverty level and a demonstrated or expressed inability to pay their electric service bill through a varierty of programs, including the Customer Assistance Program (CAP).
411 Seventh Avenue
Mail Drop 15-3
Pittsburgh, PA 15219
Eligibility: Low-income, payment-troubled customers at or below 150% of the Federal poverty level and a demonstrated or expressed inability to pay their electric service bill.
Hours: Website available 24/7.
Duquesne Light Office Hours: Monday through Friday, 8:30am to 5:00pm.
CAP Assistance Agencies office hours vary.
(412) 393-7100
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Phone/FAX Numbers
  • (412) 393-7100
  • (888) 393-7600 - Hotline/Toll-Free
Fee Amounts: Services provided free of charge.
Intake Procedure: Visit the intake website to apply online or call Duquesne Light for assistance.

For CAP Application Assistance, contact one of the agencies listed on the following website: https://www.duquesnelight.com/docs/default-source/default-document-library/univ-serv-website-list.pdf?sfvrsn=dc24a042_0

View Intake Website >
Intake Requirements: Proof of all household income and list of residents and household expenses.
Geographical Area: Allegheny and Beaver counties
Additional Services Offered at this Agency:
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* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
Duquesne Light
Duquesne Light - Payment Assistance Programs - Customer Assistance Program (CAP)
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