PPL Electric Utilities Corp
Main - Customer Assistance and Referral Services CARES
The Customer Assistance and Referral Services program CARES is offered to customers who are experiencing a temporary hardship that will affect their ability to make their regular electric bill payment by the due date. Through CARES, a customer can receive energy conservation tips and referrals to other community programs for possible assistance with immediate hardships.
827 Hausman Road
Allentown, PA 18104
Eligibility: Must be a PPL customer
(800) 358-6623
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Phone/FAX Numbers
  • (800) 358-6623
  • (800) 342-5775 - Hotline/Toll-Free
Email Address: mswukitsch@pplweb.com
Fee Amounts: Call for more details
Intake Procedure: Call
Geographical Area: Berk, Bucks, Carbon, Chester, Clinton, Columbia, Cumberland, Dauphin, Juniata, Lackawanna, Lancaster, Lehigh, Luzerne, Lycoming, Monroe, Montour, Northampton, Northumberland, Perry, Pike, Schuylkill, Snyder, Susquehanna, Union, Wayne, and York County
Additional Services Offered at this Agency:
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* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
PPL Electric Utilities Corp
Main - Customer Assistance and Referral Services CARES
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