Pennsylvania Department of Labor and Industry
Unemployment Compensation Service Centers - Unemployment Compensation Service
State unemployment compensation benefits are available to Pennsylvania residents who have lost their jobs through no fault of their own. Residents may be eligible for up to 26 weeks of regular state-funded benefits. During high unemployment periods, additional weeks of Extended Benefits are available for a limited time depending upon Pennsylvania's total unemployment rate. Auxiliary aids and services are available upon request to individuals with disabilities.
14 North Linden Street
Duquesne, PA 15110
Eligibility: https://www.uc.pa.gov/unemployment-benefits/Am-I-Eligible/Pages/am-I-eligible. Click here to visit the PA unemployment website page on eligibility.
Hours: Monday, Tuesday and Thursday, 11:00am to 3:00pm
Phone/FAX Numbers
  • (888) 313-7284
  • (412) 267-1475 - Fax
  • (717) 787-8826 - Fax
Email Address: jmertz@state.pa.us
Intake Procedure: Claimants with a Social Security number ending in an odd number will now be asked to call the service centers on Mondays; those with a Social Security number ending in an even number should call Tuesdays.
Geographical Area: Allegheny, Beaver, Greene, Lawrence, Mercer, Washington
Helpful Tips: https://www.uc.pa.gov/unemployment-benefits/file/Pages/File%20an%20Initial%20Claim.aspx. Click here to file an initial claim.

Talking Points for UC 4/20/20 *Covid19 related addition:
-When a UC claim is opened, the individual will receive a PIN in 5-7 business days that will allow them to file bi-weekly claims. If you do not receive a pin in the outlined timeline, do not refile. You will receive the claim as soon as possible and the payments will be backdated to your original claim.
-If you do not qualify for UC claims, you may be eligible for PUA. PUA claims are for gig workers, self employed, people with a lack of sufficient work history, or are people seeking part time work. These individuals work must be affected by COVID-19. PUA will last for the duration of the pandemic, at most the length will last for 26 weeks as of now. The PUA application is available at https://www.uc.pa.gov/unemployment-benefits/file/Pages/Filing-for-PUA.aspx.
-People who claim UC or PUA will also receive an additional
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* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
Pennsylvania Department of Labor and Industry
Unemployment Compensation Service Centers - Unemployment Compensation Service
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