PA 211 

BOARD OF DIRECTORS MONTHLY MEETING 

February 23, 2024, 11:00AM-2:00PM 

https://us06web.zoom.us/j/85066556288?pwd=8GY5aZU8VSMawLQDH7hQDbE65MIrWR.1

BOARD MEETING AGENDA 

I. Welcome & Convene | Jennifer Wintermeyer 

II. Introduction of LaToya Johnson | Emily Aubele  

III. Approval of January Minutes | Jennifer Wintermeyer  

IV. Approval of Consent Agenda | Jennifer Wintermeyer 

-Operations Report 

https://www.pa211.org/operations-report/https://www.pa211.org/operations-report/

Password: PA 211

-Regional Director Report 

-Financial report on hold during transition 

V. State Budget Update and Discussion | Phil Falvo 

-Input on strategy for advocacy communication with stakeholders 

-CoC’s, CAA’s, others? 

VI. Community Conversations, PA 211 and PA Navigate | Emily Aubele 

-Role of 211 in supporting PA Navigate 

-Potential collaborations 

-Navigating PA Navigate webinar for partners 

-Messaging Document 

VII. Discussion of AI implementation | Emily Aubele

-Regional Feedback and projects 

-Guidance on policy development  

VIII. Strategic plan and core values | Emily Aubele 

-Plan of review for the next three board meeting 

-Review documents distributed to board, regional partners and state staff  

IX. Statewide Training and Quality Assurance Efforts | Kyle Vickers 

-Goals of Standardized Training 

-Quick review of learning management system-iSpring 

-Goals of Quality Assurance program  

-Statewide QA team 

-Phase 2 of customer survey 

-Staff survey  

X. VP report Emily Aubele 

-211 Day Update 

-Marketing Committee and RFP 

-March Board Meeting on 3/21 

XI. Adjourn 

Reminders: 

2024 PA 211 Board Meeting Schedule 

Date Time Location Notes 
Thursday, January 25  9-10 Virtual Zoom 
Friday, February 23  11-2 Virtual Quarterly Meeting Zoom 
Thursday, March 21  9-10 Virtual Zoom 
Thursday April 26  9-10 virtual Zoom 
Friday, May 24 11-2 In Person Quarterly Meeting Capital Blue Cross Connect (4500 Marketplace Way, Enola, PA  17025) 
Thursday, June 27  9-10 Virtual Zoom 
Thursday, July 25  9-10 Virtual Zoom 
Friday, August 23 11-2 In Person Quarterly Meeting Capital Blue Cross Connect (4500 Marketplace Way, Enola, PA  17025) 
Thursday, September26  9-10 Virtual Zoom 
Thursday, October 25  9-10 Virtual Zoom 
Friday, November 22 11-2 In Person Quarterly Meeting Capital Blue Cross Connect (4500 Marketplace Way, Enola, PA  17025) 
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