Provides access to Philadelphia City government departments and services, delivers updates and information, and serves as the customer service hub for all of the City's non-emergeny services.

Residents and visitors may also use 311 to report problems and submit service requests including:

Potholes and street damage

Abandoned vehicles

Streetlight outages

and many other issues.

Accepts calls to report a need for city services such as garbage pick-up, abandoned cars, etc. An e-mail form to report complaints is available online: Click here for the 311 online form.