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City of Philadelphia - Philly311
City Non-Emergency Customer Service Center
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Provides access to Philadelphia City government departments and services, delivers updates and information, and serves as the customer service hub for all of the City's non-emergeny services.
Residents and visitors may also use 311 to report problems and submit service requests including:
1400 John F. Kennedy Boulevard
Philadelphia City Hall, Room 167
Philadelphia, PA 19107
Philadelphia City Hall, Room 167
Philadelphia, PA 19107
Eligibility:
Open to the public, including both residents and visitors.
Hours:
Contact Center: Monday through Friday, 8:00am - 8:00pm.
Online form available 24/7.
Contact Center: Monday through Friday, 8:00am - 8:00pm.
Online form available 24/7.
Pittsburgh City Government and Mayor's Office
311 Response Center
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414 Grant Street
Suite 512
Pittsburgh, PA 15219
Suite 512
Pittsburgh, PA 15219
Eligibility:
City residents.
Hours:
Monday through Friday, 8:00am to 6:00pm
City of Philadelphia - Philly311
City Non-Emergency Customer Service Center
City Non-Emergency Customer Service Center
Pittsburgh City Government and Mayor's Office
311 Response Center
311 Response Center