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Lifeline Assistance
Lifeline Phone or Internet Service
Lifeline is a federal program that helps lower the cost of your monthly phone or Internet bill, but not both.
Receive up to $9.25 off your phone or Internet bill.

RULES: If you qualify, your household can get Lifeline for phone or Internet service, but not both.
• If you get Lifeline for phone service, you can get the benefit for one mobile phone or one home
phone, but not both.
• If you get Lifeline for Internet service, you can get the benefit for your mobile phone or your home
connection, but not both.
• If you get Lifeline for bundled phone and internet service, you can get the benefit for your mobile
phone bundled service or your home bundled service, but not both.
Your household cannot get Lifeline from more than one phone or internet company.
You are only allowed to get one Lifeline benefit per household, not per person. If more than one person in
your household gets Lifeline, you are breaking the FCC’s rules and will lose your benefit.

700 12th Street
Suite 900
Washington, DC 20005
Eligibility: INDIVIDUAL ELIGIBILITY:: You qualify for a discount if you participate in one of these government benefit programs:
SNAP, Medicaid, Federal Public Housing Assistance(FPHA), Veterans Pension and Survivor Benefit, Supplemental Security Income(SSI) or your income is at or below 135% of the federal poverty guidelines.
HOUSEHOLD ELIGIBILITY: A household is a group of people that share income and expenses. You are only allowed to get ONE Lifeline discount per household.
Hours: Lifeline Support Center 9 am - 9 pm ET, 7 days per week. 800-234-9473
Magellan Behavioral Health of Pennsylvania
Phone Program
Provides free smartphones to members to facilitate and improve access to care.
Eligibility:
Pennsylvania Medicaid-eligible individuals
Magellan Behavioral Health of Pennsylvania members

*If you are under the age of 18, a parent or legal guardian can apply on your behalf.

*Members living at the same household or address are each eligible as long as they do not share economic resources.
Hours: Call for information
SEAMAAC
Digital Navigation Services (Translation Services Available)
Our Digital Navigator program is designed to assist the local community members in Philadelphia, with information on Internet access and basic technical support issues.

SEAMAAC's Digital Navigators will provide assistance on the following:

low cost Internet or phone options
assistance with connecting to WIFI/wireless networks
learning how to use your smart phone as a hotspot wireless network
using your smartphone to access your email, calendar, or other apps
using a computer, tablet, or other devices
information on school registration, remote learning support, and other educational needs for your children.
Hotspots are also available
SEAMAAC
1711 South Broad Street
Philadelphia, PA 19148
Eligibility: SEAMACCS programs are focused on aiding recent immigrants and refugees
Hours: Monday, Tuesday, and Wednesday, 12:00pm - 4:00pm.

If residents call outside of these hours, they are encouraged to leave a message for a callback that they will receive in 1 to 2 business days.
Verizon
Verizon
Offers four programs to help low-income Pennsylvania residents get or keep their telephone service. They are:
- Lifeline: Provides a credit of $11.75 on the regular monthly telephone bill. Persons are eligible if they receive SSI or TANF or their yearly income meets Lifeline guidelines. Persons eligible for this program receive a $20 credit towards the connection charge.
- Lifeline 135: Provides a credit of up to $9.25 on the regular monthly telephone bill. Customer can purchase Optional Services (Caller ID, Call Waiting, etc.) and certain packages that include local toll and /or optional services. Persons eligible for this program receive a $20 credit towards the line connection charge.
- Universal Telephone Assistance Program (UTAP): Helps Verizon Pennsylvania low-income customers pay some or all of their telephone bill's basic charges. Qualified Lifeline applicants can receive up to $200 (first time) and up to $100 every six months thereafter. The Dollar Energy Fund manages this program for Verizon.
- Link Up America: Verizon provides a $20 credit off the line connection charge. Persons are eligible if they receive SSI, TANF, Food Stamps, LIHEAP, State Blind Pension, Medical Assistance, federal public housing assistance, National School Free lunch program and have yearly income that meets Lifeline or Lifeline 135 guidelines.




1717 Arch Street
3rd Floor
Philadelphia, PA 19103
Eligibility: See program details
Hours: 24/7
Virgin Mobile USA
LIfeline Wireless Program
Provides a free phone and 250 free minutes of talk time to eligible customers. No annual contract or activation fees; includes 9-1-1 service and coverage provided by the Sprint wireless network. Phone includes voicemail and caller ID. 250 free minutes are added automatically each month. Customers can choose to pay for additional minutes or data.
P.O. Box 686
Charleston, IL 619209907
Eligibility: You may qualify for Assurance Wireless if you participate in any of the following government programs:
. Medicaid
. Food Stamps/SNAP
. Supplemental Security Income (SSI)
. Temporary Assistance for Needy Families (TANF)
. General Assistance
. Low-Income Home Energy Assistance Program (LIHEAP)
. The National School Lunch Program’s Free Lunch Program
OR you may qualify based on household income if your income is less than 135% of the federal poverty income guideliens. Click here to download a PDF with details of the federal poverty income guidelines.
Windstream Communications
Discounted Utility Services
Participates in Lifeline Services: Receive a reduction on your monthly phone bill. Helps low-income customers get and keep local telephone services.

Participates in Link-Up America: Program that makes the connection of telephone service more affordable for low-income individuals. Those eligible receive a 50% reduction in the cost of the connection charge of one telephone line at the primary residence, up to $30.
124 East Main Street
Ephrata, PA 17522
Eligibility: Lifeline: Income must be at or below 135% of the FPIG or must be on a DHS program
Link-Up: Income must be at or below 135% of the FPIG and must be on a DHS program
Hours: Monday through Friday, 7:30am to 9:00pm
Saturday, 8:00am to 1:00pm
SEAMAAC
Digital Navigation Services (Translation Services Available)
Verizon
Verizon
Windstream Communications
Discounted Utility Services
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