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CONTACT Helpline
Listening Service
Provides non-judgmental, caring listening provided by trained volunteers. This service does NOT provide counseling or advice.
P.O. Box 90035
Harrisburg, PA 17109
Eligibility: No limitations or restrictions
Hours: 24/7
Philadelphia Department of Behavioral Health and Intellectual Disability Services (DBHIDS)
DBHIDS - Suicide and Crisis Intervention Hotline
Offers counseling, guidance, and direction for receiving prompt evaluation and treatment services.

Mental Health Delegates who answer calls can also assist with:
  • Mobile Emergency Team Dispatch
    • Crisis Response Centers (location and information)
    • Involuntary Mental Health Commitments
    • Consultation, emergency support, and technical advice
  • 1106 Market Street
    Seventh Floor
    Philadelphia, PA 19107
    Eligibility: Philadelphians are encouraged to call if they (or someone they know) need help with any emotional or substance abuse crisis.
    Hours: Crisis Line available 24/7.
    Access Services - Delaware Valley
    Montgomery County Teen Talk Line
    Offers peer support to teenagers through phone call or text messaging.
    500 Office Center Drive
    Suite 100
    Fort Washington, PA 19034
    Eligibility: Residents of Chester and Montgomery County, ages 13 to 19.
    Hours:
    Chester County: Monday through Sunday, 3:00pm to 7:00pm

    Montgomery County: Monday through Sunday, 1:00pm to 9:00pm
    Access Services - Delaware Valley
    Adult Talk Line
    Offers peer support to adults through phone call or text messaging.
    500 Office Center Drive
    Suite 100
    Fort Washington, PA 19034
    Eligibility: Adult residents of Montgomery County
    Hours: Monday through Sunday, 1:00pm to 9:00pm
    AccessMatters
    PA HIV Connect
    Provides confidential counseling, education, and referrals regarding HIV/AIDS including testing, prevention, and related care.
    1700 Market Street
    Suite 1540
    Philadelphia, PA 19103
    Eligibility: Persons seeking awareness of and access to sexual health services especially HIV/AIDS related issues
    Hours: Monday through Thursday: 9:00am to 6:00pm

    Friday: 9:00am to 5:00pm
    Advocacy Alliance
    Warm Line
    Warm Line is a confidential, one-on-one telephone support service staffed by individuals who are in recovery and understand the needs of their peers.
    846 Jefferson Avenue
    Scranton, PA 18501
    Eligibility: Individuals residing in Lackawanna, Susquehanna and Wayne Counties who have a mental illness and are experiencing sadness or loneliness.
    Hours: Daily 6:00pm to 10:00pm
    AMiracle4Sure
    Re-Entry Services
    Provides reentry supportive services for families impacted by our criminal justice system.
    1735 State Street
    Harrisburg, PA 17103
    Eligibility: Must be a client, have Photo ID, and proof of address
    Hours: Monday through Friday, 9:00am to 5:00pm
    AMiracle4Sure
    Re-Entry Services
    Provides reentry supportive services for families impacted by our criminal justice system.
    4218 William Penn Highway
    Mifflintown, PA 17059
    Eligibility: Must have Photo ID and proof of address
    Hours: Monday through Friday, 10:00am to 3:00pm
    Boys Town National Hotline
    Boys Town National Hotline
    Provides short-term counseling and crisis intervention to children and families experiencing any type of difficulty in their lives.

    Helps teens and parents with suicide prevention, depression, school issues, parenting troubles, runaways, relationship problems, physical abuse, sexual abuse, emotional abuse, chemical dependency, anger.
    Confidential Mailing Address
    Hours: 24/7
    Brain Injury Association of Pennsylvania
    Brain Injury Association
    Raises awareness of brain safety through education and advocacy. Provides education and training about brain injury to medical personnel, police officers, and social service agencies. Hosts educational brain safety fairs at various locations throughout the state. Maintains a listing of brain injury support groups around the state.

    Brain STEPS school re-entry program provides training to educators and parents to make sure they understand the effects of brain injury, the resulting challenges, and the supports and interventions that will help students with brain injuries be successful in school.
    947 Wayne Avenue
    Suite 110
    Chambersburg, PA 17201
    Eligibility: Anyone affected by or interested in traumatic brain injury (TBI)
    Hours: Monday through Friday, 9:00am to 5:00pm
    Bright Alternatives
    Bright Alternatives
    Offers Parenting Program, confirmation of pregnancy tests, option counseling, post-abortive counseling, peer counseling, abstinence education, and budgeting classes.
    90 Boylston Street
    Suite 200
    Bradford, PA 16701
    Eligibility: Call for more information.
    Hours: Monday through Thursday, 10:00am to 4:00pm

    Other Appointment times can be arranged on an as needed basis.
    Call for more information.
    Child Find of America
    ParentHelp line
    Assists parents in conflict whether still married or parenting apart and dealing with problems such as visitation, custody, child support or fear of child abduction. Services are free and include parenting skill building, conflict resolution, information and referral and mediation when appropriate.
    PO Box 277
    New Paltz, NY 12561
    Eligibility: Parents in conflict whether married or parenting apart with children under the age of 18.
    Hours: Monday through Friday, 9:00am to 5:00pm
    Clarion University
    Department of Counseling Services
    Programs that modify the way their therapeutic sessions are structured in order to best meet the individual needs of people who have mental, emotional or social problems or are having difficulty coping with a particular life situation. Also included are Counseling Services, Crisis Intervention, Psychiatric Services, Substance Abuse Services. Clarion County Crisis line is available for after hour mental health emergencies.
    840 Wood Street
    Clarion, PA 16214
    Eligibility: Call for more information.
    Hours: Walk ins offered: Monday through Thursday, 9:00am to 11:00am and 1:00pm to 3:00pm
    Center hours: Monday through Friday, 8:30am to 11:45am and 12:45pm to 4:30pm
    Clarion University
    Department of Counseling Services
    Programs that modify the way their therapeutic sessions are structured in order to best meet the individual needs of people who have mental, emotional or social problems or are having difficulty coping with a particular life situation. Also included are Counseling Services, Crisis Intervention, Psychiatric Services, Substance Abuse Services.
    234 Montgomery Hall
    Clarion University
    Oil City, PA 16301
    Eligibility: Have to be a student of the college.
    Hours: Monday and Thursday, 8:30am to 3:00pm
    Call for appointment.
    Community Counseling Center of Mercer County
    Warmline
    Provides information, support, encouragement, and referral to individuals living with mental illness or substance abuse issues. The peer support team is there to listen to callers' concerns and will share names and phone numbers of local service providers if requested. The Warmline staff are NOT therapists or counselors.
    2201 East State Street
    Hermitage, PA 16148
    Eligibility: individuals living with mental illness or substance abuse issues in Mercer County.
    Hours: Monday through Saturday, 4:00pm to 10:00pm
    Sunday, 2:00pm to 10:00pm
    Community Counseling Center of Mercer County
    Hero Support Line
    Support line for emergency service personnel who are coping with anxiety, fear and stress.
    2201 East State Street
    Hermitage, PA 16148
    Eligibility: Mercer County area
    Hours: Monday through Thursday, 8:30am to 4:30pm
    Friday, 8:30am to 4:00pm
    CONTACT Altoona
    Helpline
    Provides health and human service Information and Referral to services, agencies, support groups, and hotlines.
    2729 8th Avenue
    Altoona, PA 16602
    Hours: 24/7
    CONTACT Helpline
    Information and Referral Service
    Serves as the provider of PA 2-1-1, an easy to remember telephone number for information and referral services. Provides health and human service Information & Referral to thousands of services, agencies, support groups, and hotlines.

    P.O. Box 90035
    Harrisburg, PA 17109
    Eligibility: No limitations or restrictions
    Hours: 24/7
    Crawford County Human Services
    P4C HOPE LINE
    The HOPE LINE is a warmline meant to assist Crawford County community members affected by the COVID-19 crisis. The HOPE LINE is staffed by trained volunteers who offer supports and other resources. These supports may include anything form a calm, reassuring voice, to a referral to a local food pantry, or anything in between.
    18282 Technology Drive
    Suite 101
    Meadville, PA 16335
    Eligibility: Individuals must be impacted in some way by the COVID-19 crisis
    Hours: 9:00am to 9:00pm, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, and Sunday.
    Crawford County Human Services
    Peace4Crawford
    A trauma informed initiative, based in Crawford County System of Care (SOC) Partnership, promoting social change in Crawford County, heading toward a trauma informed community. P4C is a community collaborative committed to preventing Adverse Childhood Experiences (ACEs), healing trauma, and promoting resilience.
    18282 Technology Drive
    Suite 101
    Meadville, PA 16335
    Eligibility: Local residents and families throughout the duration of the COVID-19/Coronavirus crisis.
    Hours: Daily, 9:00am to 9:00pm
    Crawford County Mental Health Awareness Program
    Crawford County Warmline
    A non-emergency peer support telephone service. Workers are trained to facilitate supportive conversations and to offer information and resources. All calls are confidential.
    944 Liberty Street
    Meadville, PA 16335
    Eligibility: Call for more information.
    Hours: 5:00pm to 8:00pm, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, and Sunday.
    Closed on holidays.
    Epilepsy Foundation of Western and Central Pennsylvania (Capitol Region)
    Advocacy Group
    Offers programs that connect clients and their family to supportive services. Support is as individualized as possible and addresses each person's needs, within their local community.
    3507 Market Street
    Suite 203
    Camp Hill, PA 17011
    Eligibility: Any individual living with seizures or their caregiver/parent, family member, friend, or member of the community wishing to learn more about epilepsy is eligible to participate in Epilepsy Association programs and services.
    Hours: Monday through Friday, 8:30am to 4:30pm
    Family Service Association of Bucks County
    Family Service Association - Contact Helpline
    Providdes onfidential telephone helpline services to help with severe mental health issues, financial concerns, family issues or simply a desire to be heard.
    4 Cornerstone Drive
    Langhorne, PA 19047
    Hours: Monday through Sunday, 8:00am to 10:00pm
    Family Service Association of Northeastern PA
    Warmline
    Provides a telephone support line where the caller is able to talk to trained peers that can listen to concerns and offer support. All calls will remain confidential except in cases that require crisis intervention.
    31 West Market Street
    Wilkes Barre, PA 18702
    Eligibility: Individuals residing in Luzerne and Wyoming counties who has used or is currently using mental health services.
    Hours: Monday through Friday, 5:00pm to 9 pm
    Grapevine Center
    Warm Line
    Offers supportive conversation to each caller. Warmline staff are not therapists or counselors.
    140 North Elm Street
    Suite B
    Butler, PA 16001
    Eligibility: No limitations or restrictions
    Hours: Monday through Sunday, 6:00pm to 9:00pm
    Healthy Minds Philly
    Healthy Minds Philly - Crisis Line
    Offers counseling, guidance, and referral for prompt treatment and other services if necessary.

    1106 Market Street
    Seventh Floor
    Philadelphia, PA 19107
    Eligibility: Philadelphians needing help for themselves or wanting to obtain help for others.
    Hours: Hotline available 24/7.
    Main Link Peer Support Center
    Warm Line Chat Service
    Offers a telephone call in service to call and speak with a peer support worker. This is not a crisis line and workers are not equipped to handle emergency crisis calls.
    17 Pine Street
    Towanda, PA 18848
    Eligibility: Must be 18 years or older and be a person who has used or is currently using mental health services.
    Hours: Daily, 6:00pm to 10:00pm
    Main Link Peer Support Center
    Warm Line Chat Service
    Offers a telephone service to call and speak with a peer support worker. This is not a crisis line and workers are not equipped to handle emergency crisis calls.
    118 Desmond Street
    Sayre, PA 18840
    Eligibility: Must be 18 years or older and be a person who has used or is currently using mental health services.
    Hours: Daily,6:00pm to 10:00pm
    Mental Health Association in Beaver County
    Warmline
    Provides call-in service/peer support to individuals with mental illness, their families, and friends. Anyone calling the Warmline will have the opportunity to discuss problems, access resources, or just have someone to talk to.
    105 Brighton Avenue
    Rochester, PA 15074
    Eligibility: Individuals with a past or present mental health issue
    Hours: Monday through Friday, 8:30am to 4:30pm; Warmline, 6:00pm to 9:00pm
    Montgomery County Emergency Service
    Crisis Intervention
    Provides crisis services for individuals experiencing psychiatric and/or drug/alcohol emergencies.
    50 Beech Drive
    Norristown, PA 19401
    Eligibility: Residents of Montgomery County.
    Hours: 24/7
    Mothers Against Drunk Driving (MADD) - Southeastern Pennsylvania Affiliate
    Victim Advocacy
    Provides victim Advocates who are trained and certified to assist victims with the criminal justice proceedings and, in many cases, will accompany victims to court. Victim advocates are there for grief support and may provide a list of local professional counselors, civil attorneys and clergy who are skilled at working with crash victims.
    408 East Fourth Street
    Suite 106
    Bridgeport, PA 19405
    Eligibility: Anyone who has been affected by drunk driving
    Hours: Hours vary, call for information.
    National Alliance on Mental Illness (NAMI) Pennsylvania
    Mental Health Intervention and Education
    Provides support groups and a hotline for those who are affected by serious mental illness.
    100 West Main Street
    Suite 204
    Lansdale, PA 19446
    Eligibility: Anyone suffering with serious mental illness
    Hours: Monday through Friday 10:00 am to 6:00 pm
    National Alliance on Mental Illness (NAMI) Pennsylvania
    Mental Health Intervention and Education
    Provides support groups and a hotline for those who are affected by serious mental illness.
    100 East Union Street
    NAMI
    Wilkes-Barre, Pa 18702
    Eligibility: Anyone suffering with serious mental illness
    Hours: Monday through Friday 10:00 am to 6:00 pm
    National Alliance on Mental Illness (NAMI) Pennsylvania
    Mental Health Intervention and Education
    Provides support groups and a hotline for those who are affected by serious mental illness.
    259 Wyoming Avenue
    Kingston, PA 18704
    Eligibility: Anyone suffering with serious mental illness
    Hours: Monday through Friday 10:00 am to 6:00 pm
    National Alliance on Mental Illness (NAMI) Pennsylvania
    Mental Health Intervention and Education
    Provides support groups and a hotline for those who are affected by serious mental illness.
    825 Paoli Pike
    West Chester, PA 19380
    Eligibility: Anyone suffering with serious mental illness
    Hours: Monday through Friday 10:00 am to 6:00 pm
    National Alliance on Mental Illness (NAMI) Pennsylvania
    Mental Health Intervention and Education
    State and Local NAMIs:
    NAMI's 1,200 affiliate organizations provide local services, support and other opportunities for consumers and their families.

    Education, Training and Peer Support Center:
    NAMI offers an array of education and training programs and services for consumers, family members, providers and the general public. These include Family-to-Family, Peer-to-Peer, NAMI Support Group, In Our Own Voice and more.

    Consumer Support:
    NAMI empowers and educates mental health consumers to address their issues around care, treatment, services, mutual support and consumer rights.

    Child and Adolescent Action Center:
    Families know all too well that the system is failing children and adolescents with mental illnesses. NAMI created the Child & Adolescent Action Center in response to this crisis, to focus attention on systems reform and to help and support families.

    NAMI on Campus:
    NAMI on Campus is a network of student-led mental health awareness, education, and advocacy groups tailored to the needs of individual college communities.

    Multicultural Action Center:
    The Multicultural Action Center focuses attention on system reform to eliminate disparities in mental health care for diverse communities and cultural competence in treatment and support for all who are affected by serious mental illness.

    NAMI Legal Center:
    The NAMI Legal Center provides lawyer referrals as a service to our members and the general public.

    Veterans Resource Center:
    NAMI is proud to provide the following resources for veterans and active duty military members, as well as their families, friends, and advocates.

    Missing Persons Support:
    Resources and support for locating missing persons with mental illness.

    For Providers:
    To help mental health professionals assist consumers and families further, NAMI has created this section of the NAMI Web site especially for you.

    Information Helpline:
    Trained volunteers provide information, referrals, and support to all who have questions about or are affected by serious mental illness. Call 1-800-950-NAMI.
    3803 N. Fairfax Drive
    Suite 100
    Fairfax, VA 22203
    National Alliance on Mental Illness (NAMI) Pennsylvania
    Mental Health Intervention and Education
    Provides support groups and a hotline for those who are affected by serious mental illness.
    100 West Main Street
    Lansdale, PA 19446
    Eligibility: Anyone suffering with serious mental illness
    Hours: Monday through Friday 10:00 am to 6:00 pm
    Peer Support and Advocacy Network
    Warm and Friendly Calling Program
    Places calls to consumers at a specific, pre-arranged time in order to provide support or to check-in.
    960 Penn Avenue
    Suite 1100
    Pittsburgh, PA 15222
    Eligibility: Ages 18 and over.
    Hours: Sunday through Thursday, 2:00pm to 9:30pm
    Peer Support and Advocacy Network
    Peer Support WarmLine
    Provides referral and support for mental health consumers and their families. All phone calls received are kept confidential and callers remain anonymous.
    960 Penn Avenue
    Suite 1100
    Pittsburgh, PA 15222
    Eligibility: Individuals who are experiencing mental health struggles
    Hours: Everyday, 9:00am to 1:00am
    Pennsylvania Department of Human Services
    Support & Referral Helpline
    Helpline service to counsel Pennsylvanians struggling with anxiety and other challenging emotions due to the COVID-19 emergency.
    7th and Foster Street #333
    Harrisburg, PA 17120
    Eligibility: No limitations or restrictions
    Hours: 24/7
    Pennsylvania Department of Human Services - NEPA Counties
    Support and Referral Helpline
    Caseworkers offer counseling to those who are feeling stressed, overwhelmed, alone, afraid, anxious or other challenging emotions and refer them to community-based resources that can further help to meet individual needs.
    625 Foster Street
    Harrisburg, PA 17120
    Eligibility: Available to all in need of emotional support.
    Hours: 24/7
    Philadelphia Corporation for Aging
    Senior Helpline
    Senior Helpline offers a specialized information and referral service specifically for seniors connecting them with a wide array of services.
    642 North Broad Street
    Philadelphia, PA 19130
    Eligibility: Individuals 60 and older.
    Hours: Monday through Friday, 8:30am to 5:00pm
    Pinebrook Family Answers
    Warmline
    Provides telephone service for people who need emotional support, help with problem solving, or information and referral.


    Secure site
    Eligibility: Adult residents (18 years and older) of Lehigh County
    Hours: Monday through Sunday, 6:00am to 10:00am and 4:00pm to 12:00am
    Recovery InSight, Inc
    Lancaster County Warm Line
    Free, confidential phone line available for individuals to speak one-on-one with a certified peer specialist. This is not a crisis line. The warm line is staffed by people who identify as individuals in recovery from mental health challenges and who bring their life experience to each call.
    Eligibility: Lancaster County residents
    Hours: Monday through Sunday, 2:00pm to 10:00pm
    Someone To Tell It To
    Compassionate Listening
    Provides listening services to anyone who needs it.
    Confidential Address
    Eligibility: No limitations or restrictions
    Hours: Monday through Friday, 9:00am to 5:00pm
    Uplift Center for Grieving Children
    Philly HopeLine
    Offers a free and confidential helpline in partnership with the School District of Philadelphia as a resource for students and caregivers who feel isolated due to the coronavirus pandemic. Offers grief and loss support, emotional support, and counseling for COVID-19 related losses.
    3300 Henry Avenue
    Suite 102
    Philadelphia, PA 19129
    Eligibility: Philadelphia schoolchildren and their caregivers
    Hours:
    General Clinicians: Monday through Thursday, 10:00am - 8:00pm
    Spanish-Speaking Clinicians: Monday, 10:00am - 1:00pm;
    LGBTQ2+ Clinicians: Wednesday, 4:00pm - 8:00pm; Thursday, 1:00pm - 4:00pm
    Closed on Fridays and federal holidays.
    UPMC Western Behavioral Health at Safe Harbor
    Warm Line
    Available to anyone who just needs to talk about any non-crisis issue. Center is staffed by a Peer Support Specialist.
    2560 West 12th Street
    Erie, PA 16505
    Eligibility: Anyone in need to talk about their situation.
    Hours: Monday through Friday, 24 hours
    WellSpan Philhaven Behavioral Healthcare Services
    WellSpan Philhaven Crisis Intervention at Emergency Room
    Trained professionals provide support, assessment, and referral for the following:
    - Aging problems
    - Depression
    - Domestic violence
    - Drug and alcohol problems
    - Mental health or mental retardation problems
    - Parent/child conflicts
    - Sexual assault
    - Suicidal thoughts or actions

    In addition, callers can receive up-to-date information on agencies and support groups which are designed to meet various needs.
    Provides in person crisis and mobile crisis services.
    1001 South George Street
    York, PA 17403
    Eligibility: Adults and children experiencing a mental health crisis
    Hours: 24/7
    Women's Resource Center
    Helpline
    The heart of WRC, the Information & Referral Helpline provides connections to community resources, intake for WRC programs and services, and important data on the evolving needs of the women who reach out to WRC for assistance.
    113 West Wayne Avenue
    Wayne, PA 19087
    Eligibility: Women living in Southeastern Pennsylvania
    Hours: Monday through Thursday, 9:30am to 6:00pm
    Friday, 9:30am to 3:30pm
    Philadelphia Department of Behavioral Health and Intellectual Disability Services (DBHIDS)
    DBHIDS - Suicide and Crisis Intervention Hotline
    Access Services - Delaware Valley
    Montgomery County Teen Talk Line
    AccessMatters
    PA HIV Connect
    Advocacy Alliance
    Warm Line
    AMiracle4Sure
    Re-Entry Services
    AMiracle4Sure
    Re-Entry Services
    Brain Injury Association of Pennsylvania
    Brain Injury Association
    Bright Alternatives
    Bright Alternatives
    Clarion University
    Department of Counseling Services
    Clarion University
    Department of Counseling Services
    Community Counseling Center of Mercer County
    Warmline
    CONTACT Altoona
    Helpline
    CONTACT Helpline
    Information and Referral Service
    Crawford County Human Services
    P4C HOPE LINE
    Crawford County Mental Health Awareness Program
    Crawford County Warmline
    Epilepsy Foundation of Western and Central Pennsylvania (Capitol Region)
    Advocacy Group
    Family Service Association of Bucks County
    Family Service Association - Contact Helpline
    Family Service Association of Northeastern PA
    Warmline
    Grapevine Center
    Warm Line
    Healthy Minds Philly
    Healthy Minds Philly - Crisis Line
    Main Link Peer Support Center
    Warm Line Chat Service
    Main Link Peer Support Center
    Warm Line Chat Service
    Mental Health Association in Beaver County
    Warmline
    Montgomery County Emergency Service
    Crisis Intervention
    Mothers Against Drunk Driving (MADD) - Southeastern Pennsylvania Affiliate
    Victim Advocacy
    National Alliance on Mental Illness (NAMI) Pennsylvania
    Mental Health Intervention and Education
    National Alliance on Mental Illness (NAMI) Pennsylvania
    Mental Health Intervention and Education
    National Alliance on Mental Illness (NAMI) Pennsylvania
    Mental Health Intervention and Education
    National Alliance on Mental Illness (NAMI) Pennsylvania
    Mental Health Intervention and Education
    Peer Support and Advocacy Network
    Warm and Friendly Calling Program
    Pennsylvania Department of Human Services
    Support & Referral Helpline
    Pennsylvania Department of Human Services - NEPA Counties
    Support and Referral Helpline
    Philadelphia Corporation for Aging
    Senior Helpline
    Uplift Center for Grieving Children
    Philly HopeLine
    UPMC Western Behavioral Health at Safe Harbor
    Warm Line
    WellSpan Philhaven Behavioral Healthcare Services
    WellSpan Philhaven Crisis Intervention at Emergency Room
    Women's Resource Center
    Helpline
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