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B/S/S/T Area Agency On Aging
APPRISE-BSST Area Agency On Aging
The APPRISE program is Pennsylvania's State Health Insurance Assistance Program for all Medicare beneficiaries. APPRISE helps a beneficiary understand and enroll in their Medicare and other health insurance benefits, explain and enroll in the Medicare prescription benefit, files appeals, assists with billing/claim issues, and apply for eligibility assistance program that may help lower Medicare costs.
220 Main Street
Unit 2
Towanda, PA 18848
Eligibility: Varies By Service
Hours: Mon-Fri 8:00 am - 4:30 pm
B/S/S/T Area Agency On Aging
APPRISE-BSST Area Agency On Aging
The APPRISE program is Pennsylvania's State Health Insurance Assistance Program for all Medicare beneficiaries. APPRISE helps a beneficiary understand and enroll in their Medicare and other health insurance benefits, explain and enroll in the Medicare prescription benefit, files appeals, assists with billing/claim issues, and apply for eligibility assistance program that may help lower Medicare costs.
157 Spruce Street
Montrose, PA 18801
Eligibility: Varies By Service
Hours: Mon-Fri 8:00 am - 5:00 pm
Benefits Data Trust
Benefits Data Trust - PACE Application Center
Provides assistance over the phone for older and disabled Pennsylvanians to complete applications for PACE/PACENET.
Eligibility: Older adults (60 years and up), residing in Pennsylvania.
Hours: Mon - Fri 9:00 am - 5:00 pm
Berks County Area Agency on Aging
Berks County Area Agency on Aging - APPRISE
Trained staff and volunteer health insurance counselors available to answer questions about Medicare, Medicaid, Long-Term Care Insurance and Medicare Supplemental Insurance
633 Court Street
Eighth Floor
Reading, PA 19601
Eligibility: 60 years and older
Hours: Monday through Friday, 8:00am to 5:00pm, Emergency on call 24/7
Berks Encore
Medicare Counseling - Birdsboro
Trained staff and volunteers are available for assistance with insurance-related needs. Issues handled through this program include: health insurance counseling, Medicare, HMOs, supplemental insurance, medical assistance, long-term care insurance, PACE (prescription assistance)
201 East Main Street
Birdsboro, PA 19508
Eligibility: Adults over the age of 50
Hours: Monday through Friday, 8:00am to 3:00pm
Berks Encore
Medicare Counseling - Fleetwood
Trained staff and volunteers are available for assistance with insurance-related needs. Issues handled through this program include: health insurance counseling, Medicare, HMOs, supplemental insurance, medical assistance, long-term care insurance, PACE (prescription assistance)
109 West Vine Street
Fleetwood, PA 19522
Eligibility: Adults over the age 50
Hours: Monday through Friday, 8:00am to 3:00pm
Berks Encore
Medicare Counseling - Mifflin
Trained staff and volunteers are available for assistance with insurance-related needs. Issues handled through this program include: health insurance counseling, Medicare, HMOs, supplemental insurance, medical assistance, long-term care insurance, PACE (prescription assistance)
30 Liberty Street
Shillington, PA 19607
Eligibility: Adults over the age 50
Hours: Monday through Friday, 7:30am to 2:30pm
Berks Encore
Medicare Counseling - Reading
Trained staff and volunteers are available for assistance with insurance-related needs. Issues handled through this program include: health insurance counseling, Medicare, HMOs, supplemental insurance, medical assistance, long-term care insurance, PACE (prescription assistance)
40 North Ninth Street
Reading, PA 19601
Eligibility: Adults with Medicare Benefits
Hours: Monday through Friday, 8:00am to 4:00pm
Berks Encore
Medicare Counseling - Strausstown
Trained staff and volunteers are available for assistance with insurance-related needs. Issues handled through this program include: health insurance counseling, Medicare, HMOs, supplemental insurance, medical assistance, long-term care insurance, PACE (prescription assistance)
44 East Avenue
Strausstown, PA 19559
Eligibility: Adults over the age of 50
Hours: Monday through Friday, 8:00am to 3:00pm
Berks Encore
Medicare Counseling - Wernersville
Trained staff and volunteers are available for assistance with insurance-related needs. Issues handled through this program include: health insurance counseling, Medicare, HMOs, supplemental insurance, medical assistance, long-term care insurance, PACE (prescription assistance)
Brenner Building #5
Wernersville State Hospital
Wernersville, PA 19565
Eligibility: Adults over the age 50
Hours: Monday through Friday, 8:00am to 3:00pm
Carbon County Area Agency on Aging
Apprise - Carbon County
A free, confidential, and staffed by trained volunteers who can provide older adults with straightforward information about Medicare, Medigap, Medicaid, long-term care insurance and preventive care, help with medical insurance paperwork and answer questions about the appeals process. Counselors are located at various sites throughout Carbon County.
401 Delaware Avenue
Third Floor
Palmerton, PA 18071
Eligibility: Adults, age 60 and over
Hours: Monday through Friday, 8:30am to 4:30pm
Lehigh County Office of Aging and Adult Services
Apprise - Lehigh
Cedarview Apartment complex is 200 one-bedroom apartments for low to moderate-income residents, 62 years of age or older, as well as income qualified persons younger than 62 who are on disability. All applicants must be self-sufficient as Cedarview does not provide medical or personal care services. Two year waiting list for those over 62 and five year waiting list for those under 62. APPRISE (Medicare/Medicaid Assistance) available the second Wednesday from 11am-1pm.
17 South Seventh Street
Lehigh County Government Center
Allentown, PA 18101
Eligibility: Seniors ages 60 or older or disabled persons under 60
Hours: Monday through Friday, 8:30am to 4:30pm
Northampton County Area Agency On Aging
Apprise - Northampton
The Apprise Program is a federally funded program designed to answer questions older adults have about Medicare, Medigap, Medicaid, long-term care insurance and preventive care. Apprise is free, confidential, and staffed by trained volunteers who can provide older adults with clear and objective advice about available insurance options, help with medical insurance paperwork and answer questions about the appeals process. Counselors are located at various sites throughout Lehigh and Northampton Counties.
2801 Emrick Boulevard
Bethlehem, PA 18020
Eligibility: Adults 60 and older
Hours: Monday through Friday, 8:00am to 5:00pm
STEP, Inc.
STEP, Inc. - APPRISE Clinton County Office of Aging
Helps all Medicare beneficiaries through trained volunteer counselors and staff who provide free, confidential, objective, easy-to-understand information about Medicare, Medicare Supplemental Insurance, Medicaid, PACE (Pharmaceutical Assistance Contract for the Elderly), and Long-Term Care Insurance. Counselors explain benefits, assist in evaluating different insurance plans (including Medicare Advantage Plans, Part D plans, and more), assist in Medicare enrollment and application for financial assistance for Part B and D plans, assist with the lottery funded PACE applications and questions, and assist with the Medicare appeal process.
124 East Walnut Street
Lock Haven, PA 17745
Eligibility: Pennsylvanians age 60 and older; Disabled and on Medicare
STEP, Inc.
STEP, Inc. - APPRISE Lycoming County Office of Aging
Helps all Medicare beneficiaries through trained volunteer counselors and staff who provide free, confidential, objective, easy-to-understand information about Medicare, Medicare Supplemental Insurance, Medicaid, PACE (Pharmaceutical Assistance Contract for the Elderly), and Long-Term Care Insurance. Counselors explain benefits, assist in evaluating different insurance plans (including Medicare Advantage Plans, Part D plans, and more), assist in Medicare enrollment and application for financial assistance for Part B and D plans, assist with the lottery funded PACE applications and questions, and assist with the Medicare appeal process.
2138 Lincoln Street
Williamsport, PA 17701
Eligibility: Pennsylvanians age 60 and older; Disabled and on Medicare
York County Human Services Department, York County Government, YCHSD
YCAAA, York County Area Agency on Aging
Understanding the medical system. An APPRISE counselor from the York County Area Agency on Aging will be available in the community once a month to help you:
  • Understand Medicare benefits and services
    • Make informed choices about selecting a supplemental insurance
    • Understand how Medicaid works
    • Understand the Medicare Summary Notice
    • With the appeal process and assist you with paperwork
    • Understand the different programs that are available for prescriptions drugs
    • With benefits and programs you can use to save money APPRISE volunteers are specially trained to answer your questions about Medicare, Medicaid, Medigap, prescription drugs, preventive care, and to assist you with your paperwork. The counselors have direct access to State and Federal Medicare information and resources.
    • Spring GardenTownship Office - First Thursday of the month
    • Manchester Township Office- Second Thursday of the month
    • SpringettsburyTownship Office -Third Wednesday of the month
    • West Manchester Township Office - Fourth Wednesday of the month
    • Delta Senior Center 5 Pendyrus Street, Suite 1, Delta - First Thursday of the month
    • Spring Garden Township Office 340 Tri Hill Road, York - First Thursday of the month
    • Golden Connections Community Center, Inc. (Formerly Red Lion Senior Center) 20-C Gotham Place, Red Lion - Second Monday of the month
    • Windy Hill on the Campus Senior Center 1472 Roth's Church Road, Suite 103, Spring Grove - Second Wednesday of the month
    • Manchester Township Municipal Office 3200 Farmtrail Road, York - Second Thursday of the month
    • Yorktown Senior Center 509 Pacific Avenue, York - Third Tuesday of the month
    • Springettsbury Township Municipal Office 1501 Mt. Zion Road, York - Third Wednesday of the month
    • Windy Hill on the Campus Senior Center 1472 Roth's Church Road, Suite 103, Spring Grove - Fourth Monday of the month
    • West Manchester Township Municipal Office 380 East Berlin Road, York - Fourth Wednesday of the month
  • 100 West Market Street
    1st Floor
    York, PA 17401
    Eligibility: Medicare eligible seniors
    Hours: Monday through Friday, 8:00am to 4:30pm
    B/S/S/T Area Agency On Aging
    APPRISE-BSST Area Agency On Aging
    B/S/S/T Area Agency On Aging
    APPRISE-BSST Area Agency On Aging
    Berks County Area Agency on Aging
    Berks County Area Agency on Aging - APPRISE
    Berks Encore
    Medicare Counseling - Birdsboro
    Berks Encore
    Medicare Counseling - Fleetwood
    Berks Encore
    Medicare Counseling - Mifflin
    Berks Encore
    Medicare Counseling - Reading
    Berks Encore
    Medicare Counseling - Strausstown
    Berks Encore
    Medicare Counseling - Wernersville
    Carbon County Area Agency on Aging
    Apprise - Carbon County
    Lehigh County Office of Aging and Adult Services
    Apprise - Lehigh
    Northampton County Area Agency On Aging
    Apprise - Northampton
    STEP, Inc.
    STEP, Inc. - APPRISE Clinton County Office of Aging
    STEP, Inc.
    STEP, Inc. - APPRISE Lycoming County Office of Aging
    York County Human Services Department, York County Government, YCHSD
    YCAAA, York County Area Agency on Aging
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