“I’m gonna be ok, right?”

Christa, a single mom of four kids, was behind on rent for reasons related to the pandemic. She was terrified that she and her family would get evicted before her new job started in a couple weeks. She had heard that 211 could help, and gave us a call.

When she called, our Resource Navigator listened to her situation, and reassured her that there was help available for her. Because she met the income requirements, she was eligible to apply for rent and utility assistance through the Emergency Rental Assistance program (ERAP) and her local South Central Community Action Program, and was given instructions on how to apply. Christa was also asked if she needed some food assistance, which she did, so she got referrals to some local food pantries to supplement her SNAP benefits while she waited for her other assistance to arrive.

“I’m gonna be ok, right?”

“You’re gonna be fine, if you apply for these programs, because you are eligible, and you will get the help you need.”

-Christa, Southcentral PA, and our PA 211 Resource Navigator

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