“I’m so glad I contacted the resources you gave me.”

Val and her daughter live together and share expenses. Things were going fine, until Val had some unexpected medical bills, and her daughter lost hours at work due to COVID. After paying their rent, they didn’t have enough to cover the utility bills, and had already received one shut off notice.

Determined to look for a solution, Val called 211. Our Resource Navigator was able to find a number of local agencies that might be able to help her pay her back bills for electric, gas, and water. Val contacted every resource on that list. Two weeks later, she was happy to say that she was able to prevent a gas shutoff, and was taking steps to catch up on the rest of her utility bills, using the resources 211 gave her.

“I’m so glad I contacted the resources you gave me. Thank you for treating me with respect.” – Val, Northwestern PA

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