“It’s just been one thing after another.”

Deja’s hours were cut at work, and she was falling behind on rent. Her priority was providing a safe home for her children, so she applied for ERAP. While her application was pending, she got sick. She missed a deadline to submit paperwork, and now her landlord was proceeding with eviction.

When Deja called 211, she wasn’t sure if she’d be able to get any help. Our Resource Navigator listened to her, and gave her the contact information of the agency administering ERAP in her county. Deja called the agency, explained the circumstances of her situation, and her case was escalated. A short time later, her application was approved, and she was able to avoid having to go through the eviction process with her two young children.

“It’s just been one thing after another this month; I did what I needed to do, and then I got sick.” – Deja, Southwestern PA

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