Jerome was worried that his family would be evicted. After he lost his job due to the pandemic, they were unable to pay their rent for several months. He had heard about emergency rent and utility assistance for people in his situation, but he didn’t know how to go about applying, and wasn’t sure he’d be eligible.
Unsure of where to turn, Jerome called 211. Our Resource Navigator was able to point him toward several local programs designed to help people with housing expenses after they lost income due to the pandemic. Jerome’s family appeared to meet the eligibility requirements for these programs, but he would confirm this after contacting each agency.
“You gave me answers that no one else did. Thank you for your help.” – Jerome, Southcentral PA
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