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Success Stories
“I got help with things I’d never even thought of when I called PA 211 Southwest.”
William, 63, has been avoiding turning lights on or using air conditioning at home and in an effort to conserve electricity. The price of electricity has skyrocketed along with the cost of almost everything else he needs, and his income is fixed. He called PA 211 Southwest when his electricity was in danger of being...
Read More >View all success stories >Featured Program
Veterans Leadership Program
This month’s featured agency is Veterans Leadership Program. The mission of the Veterans Leadership Program is to empower veterans to navigate the transitions of life, so that every veteran of the United States Military reach their fullest potential as citizens of the Nation they have so proudly served. The Veterans Leadership Program has been serving...
Read More >Julie Kennedy, Associate Director of Community Initiatives for UWLC, Shares Incredible 211 Story
On September 14th, United Way of Lancaster County’s Associate Director of Community Initiatives, Julie Kennedy, joined senior staff from United Way Worldwide in Washington, D.C., where they facilitated a Congressional Staff luncheon. 100 participants received critical education about 211 services and discussion was held around the bipartisan HELP Act (HR 3498 / S1798). The room...
Read More >Fall Resources
Get help with basic needs, holiday meals, and recreational resources this Fall season! To find resources in your area, click a link below and enter your zip code. Please contact individual agencies to check on program availability. Basic Needs After School Meal Programs Electric Service Payment Assistance Extended Child Care Programs Extreme Cold Warming Centers...
Read More >PA 211 Wins AIRS Innovation in Service Delivery Award!
PA 211 was presented with the AIRS (Alliance of Information and Referral Systems) Innovation in Service Delivery award for the PA 211 chat translation tool, which allows users and Resource Navigators to chat in their preferred language using natural language processing to seamlessly translate the interaction. The chat translation greatly increases accessibility for users whose primary language...
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