Pennsylvania Personal Care Home Division
Southwest Regional Office - Consumer Complaints
Investigates complaints about personal care homes and assisted living facilities. Offers orientation for new personal care home operators. Also provides a list of names and phone numbers of all licensed persons.
11 Stanwix Street, Room 230
Pittsburgh, PA 15222
Eligibility: Residents of southwest Pennsylvania.
Hours: Monday through Friday, 8:30am to 5:00pm
(412) 565-5614
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Phone/FAX Numbers
  • (412) 565-5614
  • (888) 322-3664 - Hotline/Toll-Free
  • (412) 565-5633 - Fax
Email Address: ra-pwarlwest@pa.gov
Fee Amounts: Services provided free of charge.
Intake Procedure: Call, email, or visit website to file a complaint.
Geographical Area: Allegheny, Armstrong, Beaver, Butler, Clarion, Clearfield, Crawford, Elk, Erie, Fayette, Forest, Greene, Indiana, Jefferson, Lawrence, McKean, Mercer, Venango, Warren, Washington, and Westmoreland counties
Facility/ADA Access: Information not available.
Additional Services Offered at this Agency:
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* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
Pennsylvania Personal Care Home Division
Southwest Regional Office - Consumer Complaints
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