Peoples Gas
Customer Assistance Referral Evaluation Service (CARES)
Provides assessments, referrals, and assistance as appropriate for customers who are unable to afford their gas service bill, such as the unemployed, those with certain medical needs, or frail older adults.
375 North Shore Drive
Suite 600
Pittsburgh, PA 15212
Eligibility: Income eligibility of 200% of the federal poverty level. This program is for those with special needs, serious medical conditions, mental health conditions, and other extenuating circumstances.
Hours: Office Hours: Monday through Friday, 7:00am to 5:00pm.
(800) 764-0111
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Phone/FAX Numbers
  • (800) 764-0111
Email Address: ContactUs@peoples-gas.com
Fee Amounts: There is no application fee. Monthly bill amount varies based on usage.
Intake Procedure: Call or visit the website and fill out the ProgramFinder form.
Intake Requirements: Account information, service address, social security number, and income information.
Geographical Area: Allegheny, Armstrong, Beaver, Blair, Butler, Cambria, Clarion, Clearfield, Fayette, Greene, Indiana, Jefferson, Lawrence, Mercer, Somerset, Venango, Washington, and Westmoreland Counties.

Peoples also serves 14 counties in North Central West Virginia and 10 counties in Eastern Kentucky.
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* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
Peoples Gas
Customer Assistance Referral Evaluation Service (CARES)
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