Provides case management, acts as a liaison to form linkages between clients and service providers, provides referrals to agencies, provides support and follow-up services. Referrals services include, but are not limited to: health and dental care, mental health care, substance abuse treatment and counseling, individual and family counseling, parenting skill building, child care, respite care for children and families, Bridge and PennFree Housing subsidy, emergency shelter, transitional housing, GED, ABE remediation, job readiness, training, and placement, COA Support Groups (Children Alcoholics/Addicts/Abusers), recreational and social activities for families, etc.