Allegheny County Office of Children, Youth, and Families
Call Screening/Intake - Allegheny County Child Abuse Hotline
Accepts reports (calls, walk-ins, etc) 24 hours a day from any person, in accordance with Pennsylvania's Child Protective Services Law.

Reports can come from many sources including mandated reporters, the general public, anonymous callers, physicians, hospitals, law enforcement officers, and ChildLine.



Callers receive information and referrals to meet identified needs, or the family may be assigned to a CYF caseworker for an investigation. If, after an investigation, the situation with the child and family meets legally-defined criteria for child abuse or neglect, CYF will open for services.
10700 Frankstown Road
Suite 301
Pittsburgh, PA 15235
Eligibility: Anyone can contact the CYF Call Screening/Intake department to discuss concerns about a child or family.


Please note that CYF does not log telephone numbers from anonymous callers and will accept calls from call-blocked telephone numbers (as when people dial *67, etc.)
Hours: 24-hour service
Phone/FAX Numbers
  • (800) 932-0313 - Hotline/Toll-Free
Fee Amounts: Service provided free of charge.
Intake Procedure: Call the Hotline.
Geographical Area: Allegheny County
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* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
Allegheny County Office of Children, Youth, and Families
Call Screening/Intake - Allegheny County Child Abuse Hotline
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