AccessMatters provides community outreach, information, and education services through AccessMatters’ Information Hotline (formerly the CHOICE Hotline). The hotline includes both phone and texting capability. People can reach trained counselors to get answers to their questions, health counseling, and referrals to care on issues ranging from STDs to adolescent health to birth control and consent. Our hotline counselors provide compassionate, confidential, and comprehensive information and referrals for services. Hotline staff also provide outreach services at health fairs and community events.

AccessMatters' Information Hotline serves Philadelphia, Bucks, Chester, Delaware and Montgomery Counties:

Call 215-985-3300 or text 833-667-3377
Outside Philadelphia: Call 800-848-3367
Spanish: 215-985-3350
TTY: 215-985-3309

The State AIDS Fact Line:
Provides confidential counseling, education, and referrals regarding HIV/AIDS including testing, transmission, medical care for people throughout the state of Pennsy