Lancaster County Office of Aging
Long Term Care Ombudsman Program
Investigates complaints about long-term care services. Addresses concerns about the quality of care or treatment provided by long-term care facilities. These include transfer/discharge issues, violation of residents' rights and conflicts between facility staff and residents' families.
150 North Queen Street
Suite 415
Lancaster, PA 17603
Eligibility: Consumers of long term care 18 and over
Hours: Monday through Friday, 8:30am to 5:00pm
Phone/FAX Numbers
  • (717) 299-7979
  • (800) 801-3070 - Hotline/Toll-Free
  • (717) 293-7234 - Fax
Email Address: aging@lancastercountypa.gov
Fee Amounts: Services are free and confidential
Intake Procedure: Telephone, mail, walk-in, email
Geographical Area: Lancaster County
If you represent this agency, update your listing here.
* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
Lancaster County Office of Aging
Long Term Care Ombudsman Program
Exit IconPanic Button
Click here or hit the 'esc' key on your keyboard to leave this site fast.