Pennsylvania Department of Human Services - Office of Children, Youth, and Families
ChildLine - Report Suspected Child Abuse or Neglect (ChildLine)
Operates 24-hour hotline to accept reports of suspected child abuse and neglect. Forwards information to proper local authorities for investigation.

Each report is handled by a trained specialist who will determine the most appropriate course of action.
Eligibility: Open to anyone who suspects abuse or neglect of a child in Pennsylvania.
Hours: Hotline answered 24/7
Phone/FAX Numbers
  • (800) 932-0313 - Hotline/Toll-Free
Fee Amounts: Services provided free of charge.
Intake Procedure: Call the hotline.

Mandated Reporters (certain adults who are legally required to report suspected child abuse) may elect to use the online Child Welfare Portal to make the report. Visit the website for details and a link to the portal.
Intake Requirements: When making a report of suspected child abuse or general child well-being concerns, it is important to provide as much information as possible. Specialists will ask for details such as the following:
  • Name and physical description of the child
    • Age or approximate age range of the child
    • Information about the legal guardian or parent of the child
    • Information about the perpetrator of the suspected abuse
    • Description of the suspected injury to the child
    • Any concern for the child's immediate safety
    • Caller's relationship to the child
  • Geographical Area: Serves all of Pennsylvania
    Helpful Tips: Members of the public who are not Mandated Reporters may remain anonymous.
    Facility/ADA Access: TDD Hotline available 24/7.
    If you represent this agency, update your listing here.
    * The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.

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