Better Business Bureau of Eastern Pennsylvania
Philadelphia - Auto Line
Provides an auto warranty dispute resolution program to help build trust and confidence in the automotive marketplace. Proceedings are informal and in most cases can be resolved through telephone discussions facilitated by BBB staff. Disputes not resolved by agreement may proceed to arbitration and the arbitrator will decide how the dispute will be resolved.
1880 John F. Kennedy Boulevard,
Suite 1330
Philadelphia, PA 19103
Eligibility: Vehicle's manufacturer must participate in the BBB AUTO LINE program.
Vehicle must be covered under the manufacturer's warranty .
Type of problem must be covered under the warranty.
Hours: Monday through Friday, 8:00am to 5:00pm
Phone/FAX Numbers
  • (215) 985-9313
  • (800) 955-5100 - Hotline/Toll-Free
  • (202) 393-1198 - Fax
Email Address: info@mybbb.org
Fee Amounts: Services free of charge
Intake Procedure: Apply online
Geographical Area: Bucks, Chester, Delaware, Montgomery, and Philadelphia counties.
Facility/ADA Access: Information not available
Additional Services Offered at this Agency:
If you represent this agency, update your listing here.
* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
Better Business Bureau of Eastern Pennsylvania
Philadelphia - Auto Line
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